VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Snyder Air Conditioning, Plumbing & Electric
96.671583087512 100
4.9

516 reviews since February, 2020

Snyder Air Conditioning, Plumbing & Electric
(904) 641-0600 ยท
Jacksonville, FL 32245

Consumer Review Summary

516 reviews since February, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Snyder Air Conditioning, Plumbing & Electric. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

473 out of 508 gave 5 stars

Q: Timeliness in responding to your needs:

469 out of 512 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

474 out of 509 gave 5 stars

Q: Communication and follow-up from the Salesperson:

419 out of 493 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

481 out of 513 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

457 out of 509 gave 5 stars

Q: Condition of the work area after job completion:

452 out of 508 gave 5 stars

Q: How likely would you be to use our company again?

460 out of 511 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

459 out of 510 gave 5 stars

Q: Please rate your overall experience with our company:

451 out of 512 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
98% rating 100 from Jacksonville, FL on Verified Purchase
"Cameron was great. He was polite and professional."
100% rating 100 from Jacksonville, FL on Verified Purchase
"Everyone was very professional, courteous, and knowledgeable! "
100% rating 100 from St Johns, FL on Verified Purchase
"Done right!"
100% rating 100 from Jacksonville, FL on Verified Purchase
"It was a great experience. The technicians were pleasant. They cleaned up. Everything went perfectly. "
100% rating 100 from Jacksonville, FL on Verified Purchase
"Nice job!"
100% rating 100 from Jacksonville, FL on Verified Purchase
"Great job! I appreciate the hard work."
100% rating 100 from Jacksonville, FL on Verified Purchase
"The response to my HVAC installation issue was what one would expect from Snyder, and your team delivered!"
100% rating 100 from Jacksonville, FL on Verified Purchase
"You carry Trane, which is what I wanted. Your telephone staff has maintained a small company feel and provided friendliness despite the size and growth of Snyder. Always professional and knowledgeable. The repair staff are exceptional and trained for multiple tasks, whether it be repair or new installation. Very clean too. "
95% rating 100 from Middleburg, FL on Verified Purchase
"Jason, Charlie and Ryan, and Aidan were all very courteous, informative, and helpful. From the purchase to installation to additional help. Thanks to each of you who made this purchase, installation, and removal of the old A/C seamless."
100% rating 100 from Jacksonville, FL on Verified Purchase
"I had to have both of my air conditioners replaced at the same time. I was extremely impressed with the workers. They were professional, very polite, and cleaned up afterwards. I am an extremely happy customer!"
(183 Remaining)