VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Brubaker Services
97.139679715302 100
4.9

622 reviews since January, 2020

Brubaker Services
(610) 914-7399 ·
Bethel, PA 19507

Consumer Review Summary

622 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

553 out of 609 gave 5 stars

Q: Timeliness in responding to your needs:

573 out of 618 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

75 out of 82 gave 5 stars

Q: Communication and follow-up from the Salesperson:

72 out of 82 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

75 out of 82 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

77 out of 82 gave 5 stars

Q: Condition of the work area after job completion:

552 out of 614 gave 5 stars

Q: How likely would you be to use our company again?

563 out of 620 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

549 out of 618 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

502 out of 536 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

482 out of 530 gave 5 stars

Q: Overall experience with the Service Technician:

487 out of 530 gave 5 stars

Q: Please rate your overall experience with our company:

555 out of 617 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Valley View, PA on Verified Purchase
"Brent was very professional and really knew the System 2000 oil burner. He fixed my problem with one visit and left me with the conclusion that I have finally found a reliable home service. Thank you for your quick response."
100% rating 100 from Stouchsburg, PA on Verified Purchase
"Respectful, reliable, timely, and affordable. Great service, will be using your company again!"
100% rating 100 from Ashland, PA on Verified Purchase
"Great to work with. They give you options to fix the problem."
100% rating 100 from Pine Grove, PA on Verified Purchase
"The technician was knowledgeable and left everything clean."
100% rating 100 from Pine Grove, PA on Verified Purchase
"Knowledgeable and friendly!"
100% rating 100 from Auburn, PA on Verified Purchase
"Brent was quick to respond and seemed very knowledgeable - I was happy with the work he and his coworker did, and I haven’t had any problems with my drain or pipes since then - thanks again. "
100% rating 100 from Laureldale, PA on Verified Purchase
"Completely happy with the service."
100% rating 100 from Bethel, PA on Verified Purchase
"Excellent service! Thanks!"
100% rating 100 from Tower City, PA on Verified Purchase
"We know we learned of you by default. But so glad we did!! Brent was very kind and knowledgeable, very patient with my questions. Very good experience! We will be purchasing your maintenance plan in the near future."
100% rating 100 from Myerstown, PA on Verified Purchase
"Bradlyn was great. Best technician we've had, very knowledgeable and helpful."
(234 Remaining)