VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Brubaker Services
97.098168347397 100
4.9

537 reviews since January, 2020

Brubaker Services
(610) 914-7399 ยท
Bethel, PA 19507

Consumer Review Summary

537 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

476 out of 524 gave 5 stars

Q: Timeliness in responding to your needs:

495 out of 533 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

73 out of 80 gave 5 stars

Q: Communication and follow-up from the Salesperson:

70 out of 80 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

74 out of 80 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

75 out of 80 gave 5 stars

Q: Condition of the work area after job completion:

478 out of 530 gave 5 stars

Q: How likely would you be to use our company again?

485 out of 535 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

473 out of 534 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

425 out of 453 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

407 out of 448 gave 5 stars

Q: Overall experience with the Service Technician:

413 out of 449 gave 5 stars

Q: Please rate your overall experience with our company:

480 out of 533 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tremont, PA on Verified Purchase
"Always timely, polite, and gets the job done well. We are a repeat customer, and they take care of all the things we need to keep our house running smoothly."
100% rating 100 from Lenhartsville, PA on Verified Purchase
"Could not be happier. Not only did you do excellent work, but came in under budget. Very friendly as well as professional!"
100% rating 100 from Auburn, PA on Verified Purchase
"Very happy with the service we received. We will be using your services again when needed. Thank you!"
100% rating 100 from Pottsville, PA on Verified Purchase
"Your people bring me joy in knowing that they can do the job right and know what they are doing."
100% rating 100 from Bernville, PA on Verified Purchase
"Great service as always!"
100% rating 100 from Pottsville, PA on Verified Purchase
"Brayden was very knowledgeable and did good work, and he fixed my problem where the other company I had here did not. I will be looking to get a service contract with Brubaker. I am happy with the work they did. I know there is more to do with my oil burner, but it works fine for now."
100% rating 100 from Myerstown, PA on Verified Purchase
"Great service and quick to come if it is needed. "
100% rating 100 from Bethel, PA on Verified Purchase
"Honestly, we really appreciated that you were able to get our water running so quickly on a Saturday morning. You all were timely, went out of your way to make the time to come up, and actually diagnosed and fixed the problem. Thank you! "
90% rating 100 from Lebanon, PA on Verified Purchase
"I appreciate Brent trying to prioritize my service calls recently for a clogged sewer pipe. He was also fair on charges for return trips."
100% rating 100 from Myerstown, PA on Verified Purchase
"Jason, I am so thankful to have you come and service my heater. You did not leave us in the cold by bringing us heaters to use. I would call that going above and beyond. I have been singing your praise to all my friends and even a few customers where I work. Keep up the great work! "
(213 Remaining)