VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Brubaker Services
97.034168081494 100
4.9

520 reviews since January, 2020

Brubaker Services
(610) 914-7399 ยท
Bethel, PA 19507

Consumer Review Summary

520 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

461 out of 508 gave 5 stars

Q: Timeliness in responding to your needs:

480 out of 517 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

71 out of 78 gave 5 stars

Q: Communication and follow-up from the Salesperson:

68 out of 78 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

72 out of 78 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

73 out of 78 gave 5 stars

Q: Condition of the work area after job completion:

462 out of 514 gave 5 stars

Q: How likely would you be to use our company again?

469 out of 518 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

458 out of 518 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

412 out of 440 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

393 out of 434 gave 5 stars

Q: Overall experience with the Service Technician:

399 out of 435 gave 5 stars

Q: Please rate your overall experience with our company:

464 out of 516 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Myerstown, PA on Verified Purchase
"Jason, I am so thankful to have you come and service my heater. You did not leave us in the cold by bringing us heaters to use. I would call that going above and beyond. I have been singing your praise to all my friends and even a few customers where I work. Keep up the great work! "
100% rating 100 from Lebanon, PA on Verified Purchase
"Always excellent punctuality, professionalism, and service!"
100% rating 100 from Lebanon, PA on Verified Purchase
"We are always pleased with the prompt, courteous response we receive every time we have called for service or assistance. Thank you so much!"
100% rating 100 from Myerstown, PA on Verified Purchase
"Thank you for providing great customer service. "
100% rating 100 from Pottsville, PA on Verified Purchase
"Very pleased with the work completed by your company. The installation was performed beyond our expectations and would recommend your services to family and friends."
100% rating 100 from Fredericksburg, PA on Verified Purchase
"Always prompt and friendly!"
100% rating 100 from Schulkill Haven, PA on Verified Purchase
"Brent was very courteous and professional!"
100% rating 100 from Auburn, PA on Verified Purchase
"100% satisfied with the service delivery. "
100% rating 100 from Pottsville, PA on Verified Purchase
"As always, a job well done by a family of professionals. "
100% rating 100 from Pottsville, PA on Verified Purchase
"Brent did excellent diagnostic work to determine the cause of our problem and then proceeded to make the repair in short order. He also performed the semi-annual service which was due shortly rather than making a second trip. I also want to thank Jason for returning my call on a Sunday, it is appreciated. "
(204 Remaining)