VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Brubaker Services
97.028798624543 100
4.9

513 reviews since January, 2020

Brubaker Services
(610) 914-7399 ·
Bethel, PA 19507

Consumer Review Summary

513 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

455 out of 501 gave 5 stars

Q: Timeliness in responding to your needs:

474 out of 510 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

71 out of 78 gave 5 stars

Q: Communication and follow-up from the Salesperson:

68 out of 78 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

72 out of 78 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

73 out of 78 gave 5 stars

Q: Condition of the work area after job completion:

456 out of 508 gave 5 stars

Q: How likely would you be to use our company again?

464 out of 511 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

453 out of 512 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

405 out of 433 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

387 out of 428 gave 5 stars

Q: Overall experience with the Service Technician:

392 out of 428 gave 5 stars

Q: Please rate your overall experience with our company:

459 out of 510 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lebanon, PA on Verified Purchase
"Always excellent punctuality, professionalism, and service!"
100% rating 100 from Lebanon, PA on Verified Purchase
"We are always pleased with the prompt, courteous response we receive every time we have called for service or assistance. Thank you so much!"
100% rating 100 from Myerstown, PA on Verified Purchase
"Thank you for providing great customer service. "
100% rating 100 from Pottsville, PA on Verified Purchase
"Very pleased with the work completed by your company. The installation was performed beyond our expectations and would recommend your services to family and friends."
100% rating 100 from Fredericksburg, PA on Verified Purchase
"Always prompt and friendly!"
100% rating 100 from Schulkill Haven, PA on Verified Purchase
"Brent was very courteous and professional!"
100% rating 100 from Auburn, PA on Verified Purchase
"100% satisfied with the service delivery. "
100% rating 100 from Pottsville, PA on Verified Purchase
"As always, a job well done by a family of professionals. "
100% rating 100 from Pottsville, PA on Verified Purchase
"Brent did excellent diagnostic work to determine the cause of our problem and then proceeded to make the repair in short order. He also performed the semi-annual service which was due shortly rather than making a second trip. I also want to thank Jason for returning my call on a Sunday, it is appreciated. "
100% rating 100 from Myerstown, PA on Verified Purchase
"We have absolutely no regrets having you for our service needs. And will continue to have you for our future needs. Your son is a joy to have here!…and very thorough."
(203 Remaining)