Customer Reviews for Brubaker Services

Brubaker Services

4.9

643 reviews since January, 2020

(610) 914-7399 · Brubakerservicesllc.com
Bethel, PA 19507

Consumer Review Summary

643 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

572 out of 630 gave 5 stars

Q: Timeliness in responding to your needs:

592 out of 639 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

75 out of 82 gave 5 stars

Q: Communication and follow-up from the Salesperson:

72 out of 82 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

75 out of 82 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

77 out of 82 gave 5 stars

Q: Condition of the work area after job completion:

572 out of 635 gave 5 stars

Q: How likely would you be to use our company again?

579 out of 640 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

566 out of 639 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

521 out of 557 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

502 out of 551 gave 5 stars

Q: Overall experience with the Service Technician:

506 out of 551 gave 5 stars

Q: Please rate your overall experience with our company:

572 out of 638 gave 5 stars

	100% rating 100 by L.Z. from Reading, PA on 08/07/26 Verified Purchase "I did an internet search and was impressed with Brubaker's range of services and price transparency. The technicians who worked in my home, Bradlyn and Brandon, were efficient, answered my questions, and worked well together as a team to complete the job."
	100% rating 100 by B.A. from Lebanon, PA on 07/31/26 Verified Purchase "Thank you for your attention to our problem. "
	100% rating 100 by B.D. from Jonestown, PA on 07/31/26 Verified Purchase "First time using JEB, overall a great experience, it's what I've come to expect from a family-owned business, (they care...)."
	100% rating 100 by R.B. from Myerstown, PA on 07/30/26 Verified Purchase "Rich and Linda, like all, have done so in the last 5 years. Thank you!!!!"
	100% rating 100 by L.Z. from Schulkillhaven, PA on 07/08/26 Verified Purchase "Always a good experience!"
	100% rating 100 by L.M. from Myerstown, PA on 06/08/26 Verified Purchase "Jason is so reliable and very capable of helping with what we want done."
	97% rating 100 by C.S. from Bernville, PA on 05/30/26 Verified Purchase "Older geothermal system - very pleased you were able to fix it!"
	100% rating 100 by K.F. from Myerstown, PA on 05/25/26 Verified Purchase "Brent did a fantastic job! Always pleasant, trustworthy, and very knowledgeable. "
	100% rating 100 by S.B. from Pottsville, PA on 05/20/26 Verified Purchase "We always get excellent service from your company. Brent is extremely knowledgeable, courteous, and performs extremely well. We will be continuing with your company, and we have already recommended your company to our family members."
	100% rating 100 by L.D. from Pine Grove, PA on 05/19/26 Verified Purchase "Very friendly!"

(245 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS