Customer Reviews for Brubaker Services

Brubaker Services

4.9

487 reviews since January, 2020

(610) 914-7399 · Brubakerservicesllc.com
Bethel, PA 19507

Consumer Review Summary

487 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

429 out of 475 gave 5 stars

Q: Timeliness in responding to your needs:

448 out of 484 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

68 out of 75 gave 5 stars

Q: Communication and follow-up from the Salesperson:

65 out of 75 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

69 out of 75 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

70 out of 75 gave 5 stars

Q: Condition of the work area after job completion:

431 out of 482 gave 5 stars

Q: How likely would you be to use our company again?

439 out of 485 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

429 out of 486 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

383 out of 410 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

365 out of 405 gave 5 stars

Q: Overall experience with the Service Technician:

370 out of 405 gave 5 stars

Q: Please rate your overall experience with our company:

434 out of 484 gave 5 stars

	100% rating 100 by M.S. from Bernville, PA on 10/07/23 Verified Purchase "I was pleased with the professionalism and work of your technician, Bradlyn. He politely and willingly answered all my questions and took the time to explain what he was doing. A clean furnace provides not only a comfortable house during cold weather but also peace of mind. Thank you, Bradlyn for a job well done!"
	100% rating 100 by M.S. from Bernville, PA on 10/01/23 Verified Purchase "I was well pleased with the professionalism of your technician(Bradlyn) and his skills. He took time to answer any questions I had and was very thorough in his work. Great job, Bradlyn!"
	97% rating 100 by G.W. from Lebanon, PA on 09/21/23 Verified Purchase "Bradlyn was very professional, polite, and efficient and responded intelligently and promptly to any questions or concerns I had."
	100% rating 100 by F.V. from Lebanon, PA on 09/20/23 Verified Purchase "ALWAYS HAPPY TO SEE BRENT. VERY PROFESSIONAL. DOES HIS JOB WELL."
	100% rating 100 by M.D. from Bethel, PA on 09/18/23 Verified Purchase "We really appreciated that Jason came over so quickly on a Saturday night to help us."
	100% rating 100 by M.B. from Bernville, PA on 09/09/23 Verified Purchase "True professionalism and timely quick response to us not having AC. Fixed quickly!! Down to earth and family-oriented!"
	100% rating 100 by A.M. from Lebanon, PA on 08/27/23 Verified Purchase "Always happy with their work and service."
	100% rating 100 by J.E. from Robesonia, PA on 08/26/23 Verified Purchase "Very comfortable working with these guys. Professional and great customer service! "
	100% rating 100 by J.R. from New York, NY on 08/25/23 Verified Purchase "I find the crew to be professional, courteous, and efficient for a reasonable price."
	100% rating 100 by B.B. from Newmanstown, PA on 08/23/23 Verified Purchase "Very satisfied! "

(193 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS