VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Brubaker Services
96.998480243161 100
4.9

508 reviews since January, 2020

Brubaker Services
(610) 914-7399 ·
Bethel, PA 19507

Consumer Review Summary

508 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

450 out of 496 gave 5 stars

Q: Timeliness in responding to your needs:

469 out of 505 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

69 out of 76 gave 5 stars

Q: Communication and follow-up from the Salesperson:

66 out of 76 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

70 out of 76 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

71 out of 76 gave 5 stars

Q: Condition of the work area after job completion:

451 out of 503 gave 5 stars

Q: How likely would you be to use our company again?

459 out of 506 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

448 out of 507 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

402 out of 430 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

384 out of 425 gave 5 stars

Q: Overall experience with the Service Technician:

389 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

454 out of 505 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Myerstown, PA on Verified Purchase
"Thank you for providing great customer service. "
100% rating 100 from Pottsville, PA on Verified Purchase
"Very pleased with the work completed by your company. The installation was performed beyond our expectations and would recommend your services to family and friends."
100% rating 100 from Fredericksburg, PA on Verified Purchase
"Always prompt and friendly!"
100% rating 100 from Schulkill Haven, PA on Verified Purchase
"Brent was very courteous and professional!"
100% rating 100 from Auburn, PA on Verified Purchase
"100% satisfied with the service delivery. "
100% rating 100 from Pottsville, PA on Verified Purchase
"As always, a job well done by a family of professionals. "
100% rating 100 from Pottsville, PA on Verified Purchase
"Brent did excellent diagnostic work to determine the cause of our problem and then proceeded to make the repair in short order. He also performed the semi-annual service which was due shortly rather than making a second trip. I also want to thank Jason for returning my call on a Sunday, it is appreciated. "
100% rating 100 from Myerstown, PA on Verified Purchase
"We have absolutely no regrets having you for our service needs. And will continue to have you for our future needs. Your son is a joy to have here!…and very thorough."
100% rating 100 from Bernville, PA on Verified Purchase
"I was pleased with the professionalism and work of your technician, Bradlyn. He politely and willingly answered all my questions and took the time to explain what he was doing. A clean furnace provides not only a comfortable house during cold weather but also peace of mind. Thank you, Bradlyn for a job well done!"
100% rating 100 from Bernville, PA on Verified Purchase
"I was well pleased with the professionalism of your technician(Bradlyn) and his skills. He took time to answer any questions I had and was very thorough in his work. Great job, Bradlyn!"
(201 Remaining)