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Brubaker Services
97.136883427206 100
4.9

649 reviews since January, 2020

Brubaker Services
(610) 914-7399 ยท
Bethel, PA 19507

Consumer Review Summary

649 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

578 out of 636 gave 5 stars

Q: Timeliness in responding to your needs:

597 out of 644 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

75 out of 82 gave 5 stars

Q: Communication and follow-up from the Salesperson:

72 out of 82 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

75 out of 82 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

77 out of 82 gave 5 stars

Q: Condition of the work area after job completion:

578 out of 641 gave 5 stars

Q: How likely would you be to use our company again?

585 out of 646 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

571 out of 644 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

527 out of 563 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

507 out of 556 gave 5 stars

Q: Overall experience with the Service Technician:

512 out of 557 gave 5 stars

Q: Please rate your overall experience with our company:

578 out of 644 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lebanon, PA on Verified Purchase
"Well pleased with the results! "
100% rating 100 from Reading, PA on Verified Purchase
"I did an internet search and was impressed with Brubaker's range of services and price transparency. The technicians who worked in my home, Bradlyn and Brandon, were efficient, answered my questions, and worked well together as a team to complete the job."
100% rating 100 from Lebanon, PA on Verified Purchase
"Thank you for your attention to our problem. "
100% rating 100 from Jonestown, PA on Verified Purchase
"First time using JEB, overall a great experience, it's what I've come to expect from a family-owned business, (they care...)."
100% rating 100 from Myerstown, PA on Verified Purchase
"Rich and Linda, like all, have done so in the last 5 years. Thank you!!!!"
100% rating 100 from Schulkillhaven, PA on Verified Purchase
"Always a good experience!"
100% rating 100 from Myerstown, PA on Verified Purchase
"Jason is so reliable and very capable of helping with what we want done."
97% rating 100 from Bernville, PA on Verified Purchase
"Older geothermal system - very pleased you were able to fix it!"
100% rating 100 from Myerstown, PA on Verified Purchase
"Brent did a fantastic job! Always pleasant, trustworthy, and very knowledgeable. "
100% rating 100 from Pottsville, PA on Verified Purchase
"We always get excellent service from your company. Brent is extremely knowledgeable, courteous, and performs extremely well. We will be continuing with your company, and we have already recommended your company to our family members."
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