Customer Reviews for Brubaker Services

Brubaker Services

4.9

585 reviews since January, 2020

(610) 914-7399 · Brubakerservicesllc.com
Bethel, PA 19507

Consumer Review Summary

585 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

519 out of 572 gave 5 stars

Q: Timeliness in responding to your needs:

538 out of 581 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

73 out of 80 gave 5 stars

Q: Communication and follow-up from the Salesperson:

70 out of 80 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

74 out of 80 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

75 out of 80 gave 5 stars

Q: Condition of the work area after job completion:

518 out of 577 gave 5 stars

Q: How likely would you be to use our company again?

530 out of 583 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

516 out of 581 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

468 out of 501 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

449 out of 495 gave 5 stars

Q: Overall experience with the Service Technician:

454 out of 495 gave 5 stars

Q: Please rate your overall experience with our company:

523 out of 580 gave 5 stars

	100% rating 100 by L.A. from Tower City, PA on 11/11/25 Verified Purchase "We know we learned of you by default. But so glad we did!! Brent was very kind and knowledgeable, very patient with my questions. Very good experience! We will be purchasing your maintenance plan in the near future."
	100% rating 100 by C.M. from Myerstown, PA on 10/21/25 Verified Purchase "Bradlyn was great. Best technician we've had, very knowledgeable and helpful."
	100% rating 100 by F.B. from Pine Grove, PA on 10/14/25 Verified Purchase "Wonderful first and second encounter, and we subscribed to a Service Agreement. Thanks for maintaining appointment times, patiently answering questions, professional conduct, and performing the service properly, which yielded outstanding results. We appreciate Brubaker Services. Thank you!"
	100% rating 100 by R.M. from Lebanon, PA on 09/22/25 Verified Purchase "Great job on the repair and fast scheduling. Was done within 3 days from first contact."
	100% rating 100 by F.B. from Pine Grove, PA on 09/22/25 Verified Purchase "We discovered Jason E. Brubaker Services through their 09/16/25 ad in the “Your Advertiser” publication. Subsequently, upon navigating to their website, we happily discovered they are knowledgeable about Energy Kinetics boiler systems. We initially spoke with Jason, who was very cordial and set our appointment for only a few days later. Bradlyn and Brandon arrived to diagnose, tune-up, and clean our EK1 90+ Resolute boiler. Both Bradlyn and Brandon were very respectful, tolerant, and patient with questions, of which they fully and readily answered, and appeared to be highly efficient and competent technicians. We enrolled in their Peace of Mind Service Agreement and had happily begun our commitment to their service. Thank you, Brubaker Services, for answering our call, maintaining accurate appointment times, being cordial, and explaining the details of our system while keeping it running efficiently!"
	100% rating 100 by E.S. from Myerstown, PA on 09/11/25 Verified Purchase "Neighbors who used your services provided great reviews and recommended that we use your services. "
	100% rating 100 by E.C. from Bernville, PA on 08/19/25 Verified Purchase "Great service as usual!"
	100% rating 100 by D.B. from Pottsville, PA on 08/01/25 Verified Purchase "Great work!"
	100% rating 100 by C.C. from Lenhartsville, PA on 07/23/25 Verified Purchase "I truly cannot think of a single thing you could do to improve your customers' experience. Brent solved our issue both times he was here. We will definitely continue to use your fine company. "
	100% rating 100 by D.B. from Womelsdorf, PA on 07/19/25 Verified Purchase "Excellent service. Bret was very knowledgeable with a great work ethic. He left the work site clean and tidy. He even fixed our toilet, which was not part of the original service call. All at a very reasonable price. If you need plumbing work, this is who to call. I highly recommend!"

(226 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS