Customer Reviews for Brubaker Services

Brubaker Services

4.9

527 reviews since January, 2020

(610) 914-7399 · Brubakerservicesllc.com
Bethel, PA 19507

Consumer Review Summary

527 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brubaker Services. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

466 out of 514 gave 5 stars

Q: Timeliness in responding to your needs:

485 out of 523 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

71 out of 78 gave 5 stars

Q: Communication and follow-up from the Salesperson:

68 out of 78 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

72 out of 78 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

73 out of 78 gave 5 stars

Q: Condition of the work area after job completion:

468 out of 520 gave 5 stars

Q: How likely would you be to use our company again?

476 out of 525 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

464 out of 524 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

417 out of 445 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

399 out of 440 gave 5 stars

Q: Overall experience with the Service Technician:

405 out of 441 gave 5 stars

Q: Please rate your overall experience with our company:

471 out of 523 gave 5 stars

	100% rating 100 by L.F. from Pottsville, PA on 05/20/25 Verified Purchase "Brayden was very knowledgeable and did good work, and he fixed my problem where the other company I had here did not. I will be looking to get a service contract with Brubaker. I am happy with the work they did. I know there is more to do with my oil burner, but it works fine for now."
	100% rating 100 by R.B. from Myerstown, PA on 05/13/25 Verified Purchase "Great service and quick to come if it is needed. "
	100% rating 100 by T.S. from Bethel, PA on 05/06/25 Verified Purchase "Honestly, we really appreciated that you were able to get our water running so quickly on a Saturday morning. You all were timely, went out of your way to make the time to come up, and actually diagnosed and fixed the problem. Thank you! "
	90% rating 100 by D.R. from Lebanon, PA on 05/02/25 Verified Purchase "I appreciate Brent trying to prioritize my service calls recently for a clogged sewer pipe. He was also fair on charges for return trips."
	100% rating 100 by D.J. from Myerstown, PA on 04/17/25 Verified Purchase "Jason, I am so thankful to have you come and service my heater. You did not leave us in the cold by bringing us heaters to use. I would call that going above and beyond. I have been singing your praise to all my friends and even a few customers where I work. Keep up the great work! "
	100% rating 100 by R.S. from Lebanon, PA on 03/14/25 Verified Purchase "Always excellent punctuality, professionalism, and service!"
	100% rating 100 by R.M. from Lebanon, PA on 12/20/24 Verified Purchase "We are always pleased with the prompt, courteous response we receive every time we have called for service or assistance. Thank you so much!"
	100% rating 100 by C.C. from Myerstown, PA on 06/12/24 Verified Purchase "Thank you for providing great customer service. "
	100% rating 100 by M.M. from Pottsville, PA on 06/04/24 Verified Purchase "Very pleased with the work completed by your company. The installation was performed beyond our expectations and would recommend your services to family and friends."
	100% rating 100 by S.W. from Fredericksburg, PA on 06/03/24 Verified Purchase "Always prompt and friendly!"

(208 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS