VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Georgia Air
98.846885401807 100
5

259 reviews since January, 2020

Georgia Air
(912) 756-0506 ·
Richmond Hill, GA 31324

Consumer Review Summary

259 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Georgia Air. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

24 out of 24 gave 5 stars

Q: Timeliness in responding to your needs:

25 out of 25 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

25 out of 25 gave 5 stars

Q: Communication and follow-up from the Salesperson:

25 out of 25 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

24 out of 25 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

23 out of 25 gave 5 stars

Q: Condition of the work area after job completion:

232 out of 253 gave 5 stars

Q: How likely would you be to use our company again?

24 out of 25 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

24 out of 26 gave 5 stars

Q: Please rate your overall experience with our company:

24 out of 26 gave 5 stars

Q: Timeliness of your installation technicians:

224 out of 232 gave 5 stars

Q: Courtesy and professionalism of your installation technicians:

229 out of 232 gave 5 stars

Q: Expertise and workmanship of your installation technicians

227 out of 231 gave 5 stars

Q: Review of proposed work and thermostat functionality:

213 out of 231 gave 5 stars

Q: How likely would you be to use Georgia Air again?

230 out of 233 gave 5 stars

Q: How likely would you be to refer Georgia Air to a friend, colleague, or family member?

229 out of 233 gave 5 stars

Q: Please rate you overall experience with your new system installation:

228 out of 232 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Savannah, GA on Verified Purchase
"Great service! "
100% rating 100 from Richmond Hill, GA on Verified Purchase
"OUTSTANDING SERVICE! From Chad taping his presentation so I can show my husband, to Steve and Justin's expertise in installing not one but TWO interval HVAC units! We LOVE how quiet and efficient these units are. We know that this was a HUGE investment, but we felt that we would have a much lower electric bill as well as a well-regulated system. Steve and Justin were professional, knowledgeable, friendly, courteous, on time, and so hard working!!!! Thank you, thank you, thank you! Even when we thought the concrete pad was gonna throw a glitch into our install dates, it all worked out in the end. Then, financing was too easy and made it affordable. "
100% rating 100 from Midway, GA on Verified Purchase
"Stellar on all fronts! Steve and Justin were the best! They were personable, knowledgeable, professional, and meticulous in all aspects of the job. Steve explained everything in detail with pictures. I’m a happy customer."
100% rating 100 from Richmond Hill, GA on Verified Purchase
"I have already determined that I will definitely be bringing all my business to you!!! Far exceeded my expectations from inception to completion. I would give 10 stars if I could!!"
100% rating 100 from Richmond Hill, GA on Verified Purchase
"From start to finish, the process was great. I had to have a unit replaced. Their response was quick, from checking out the unit, to the quote, to the install. Their price was very competitive! They know their systems inside and out. Very professional and easy to talk to. The install was flawless and done quickly. Georgia Air will be my go-to! I would highly recommend them."
100% rating 100 from Richmond Hill, GA on Verified Purchase
"Georgia Air has been servicing my unit for years. Nick has been my technician through all of my routine maintenance. Nick is the GOAT of HVAC. This year, I was having issues with air flow to the vents. Nick came out and did diagnostic testing through visual, hands-on, and technological methods. Nick found that the blower motor bearings were going out, and the amp draw was way above the normal range. Time for a new system, as the current unit was 19 years old, and fixing it would inevitably cost more than just upgrading. Chad came out the next day to go over new unit pricing and to go over my concerns to the original placement of the air handler in the attic. Pricing was less than I expected, and he understood my concerns about moving the new unit to a new spot. Chad also mentioned some other minor adjustments like new vents to circulate the air more efficiently. Install day. Steve and Justin showed up promptly at 0830 and got to work. Out with the old and in with the new unit in a different spot as I requested. They even built a new platform for the air handler instead of using the old one. The outside condenser even got a new pad to sit on. Steve and Justin were phenomenal and flawless with install. I honestly didn’t know that the purchase and installation of a new HVAC system would be so easy and affordable. Thank you, gentleman, for such great service. My home is so much more comfortable to be in now, and it looks like my electric bill usage day over day has decreased ($2 dollars a day). "
100% rating 100 from Richmond Hill, GA on Verified Purchase
"The technicians were very professional, knowledgeable, pleasant, and skilled in their craft. I am very pleased with the work completed. Well done!"
100% rating 100 from Midway, GA on Verified Purchase
"Everything was great. The communication, the scheduling, the installation, and clean up were easy and professional. The whole process was completed in a timely manner. "
100% rating 100 from Millbrook, NY on Verified Purchase
"Excellent experience all around. Everyone that we spoke to at Georgia Air was helpful, knowledgeable, and great to work with. Thanks for a great experience!"
100% rating 100 from Richmond Hill, GA on Verified Purchase
"Thank you for the great service as well as the cookies! Happy New Year!"
(144 Remaining)