VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Georgia Air
98.712507074137 100
5

217 reviews since January, 2020

Georgia Air
(912) 756-0506 ยท
Richmond Hill, GA 31324

Consumer Review Summary

217 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Georgia Air. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

24 out of 24 gave 5 stars

Q: Timeliness in responding to your needs:

25 out of 25 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

25 out of 25 gave 5 stars

Q: Communication and follow-up from the Salesperson:

25 out of 25 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

24 out of 25 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

23 out of 25 gave 5 stars

Q: Condition of the work area after job completion:

192 out of 211 gave 5 stars

Q: How likely would you be to use our company again?

24 out of 25 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

24 out of 26 gave 5 stars

Q: Please rate your overall experience with our company:

24 out of 26 gave 5 stars

Q: Timeliness of your installation technicians:

183 out of 190 gave 5 stars

Q: Courtesy and professionalism of your installation technicians:

187 out of 190 gave 5 stars

Q: Expertise and workmanship of your installation technicians

185 out of 189 gave 5 stars

Q: Review of proposed work and thermostat functionality:

171 out of 189 gave 5 stars

Q: How likely would you be to use Georgia Air again?

188 out of 191 gave 5 stars

Q: How likely would you be to refer Georgia Air to a friend, colleague, or family member?

187 out of 191 gave 5 stars

Q: Please rate you overall experience with your new system installation:

188 out of 190 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Richmond Hill, GA on Verified Purchase
"The office staff was warm, prompt, and helpful. Financing options made the process more accessible and quick. The employees were easy-going, efficient and never pushy."
100% rating 100 from Savannah, GA on Verified Purchase
"Fast and excellent service."
100% rating 100 from Richmond Hill, GA on Verified Purchase
"The whole process from scheduling to installation was seamless and quick. The techs were very knowledgeable and respectful! Our old unit quit the morning they arrived and it was such a blessing to have Georgia Air install our new unit before the snow! We highly recommend them for all of your HVAC needs!"
100% rating 100 from Savannah, GA on Verified Purchase
"Georgia Air Repair employees are the cleanest and most efficient people. My system was no longer working and they helped me keep it going until it no longer could. When they replaced it, they were exceptionally clean and quick. When looking at a new one, I was given several options and they helped make sure my house was at a consistent temperature throughout. "
100% rating 100 from Savannah, GA on Verified Purchase
"I am very satisfied with the purchase and the installation of the new Trane HVAC system from Georgia Air. All personnel I came in contact with starting with the office, the owner, Chad, and the installers, Steven and Ryan, were all courteous and eager to help. The installers, Steven and Ryan, were very friendly and willing to provide information and addressed any suggestions or concerns I had during the installation. "
100% rating 100 from Richmond Hill, GA on Verified Purchase
"Thank you for installing a great product. Georgia Air made the whole process seamless from start to finish."
100% rating 100 from Richmond Hill, GA on Verified Purchase
"We had multiple companies come out and give us a quote for our HVAC repair and Georgia Air was above and beyond in customer service, price, honesty, and integrity. We immediately felt comfortable with the service we were being offered and we have nothing but great things to say about our experience! Thank you!!"
100% rating 100 from Savannah, GA on Verified Purchase
"Excellent service all around. On-time and top-notch service."
100% rating 100 from Savannah, GA on Verified Purchase
"Great job and good service, thank you!"
100% rating 100 from Richmond Hill, GA on Verified Purchase
"Spectacular service, just as we've had each time someone from Georgia Air has come to our home. All 3 technicians on the job showed professionalism, pride in their work, and care for our comfort and convenience during the process. Our family greatly appreciates the reliability, fairness, and integrity we've come to know as the standard for your company. "
(118 Remaining)