Customer Reviews for Efficient Systems AC & Plumbing

4.9

789 reviews since January, 2020

(409) 838-1676 · Efficient-Systems.com
Pineville, LA 71360

Consumer Review Summary

789 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Efficient Systems AC & Plumbing. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

720 out of 778 gave 5 stars

Q: Timeliness in responding to your needs:

725 out of 782 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

728 out of 779 gave 5 stars

Q: Communication and follow-up from the Salesperson:

668 out of 760 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

736 out of 784 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

721 out of 779 gave 5 stars

Q: Condition of the work area after job completion:

685 out of 772 gave 5 stars

Q: How likely would you be to use our company again?

729 out of 780 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

715 out of 781 gave 5 stars

Q: Please rate your overall experience with our company:

717 out of 782 gave 5 stars

	98% rating 100 by J.R. from Beaumont, TX on 06/10/25 Verified Purchase "I have not seen a team like this that works so well together in a long time...family friendly, trustworthy, and courteous."
	100% rating 100 by R.A. from Lumberton, TX on 05/20/25 Verified Purchase "Love the new unit! Can barely hear it. "
	100% rating 100 by J.C. from Port Neches, TX on 05/16/25 Verified Purchase "Roy was at my house in 45 minutes after I called on a Saturday!"
	100% rating 100 by M.H. from Lumberton, TX on 05/03/25 Verified Purchase "The guy explained what and how they would do the job. They laid down clothes to protect the floor and started work. The guys knew what they were doing. Excellent work and installation!"
	100% rating 100 by T.N. from Sour Lake, TX on 04/30/25 Verified Purchase "Fast response. Good price for a good job. Good communication."
	100% rating 100 by L.Y. from Buna, TX on 04/29/25 Verified Purchase "I was completely satisfied with the whole experience and the professionalism of each employee I had contact with. They were knowledgeable, friendly, and quick to respond to all of my needs, even after the work was completed. I have already recommended Efficient Systems to some of my coworkers. Thank you for an exceptional customer service experience!"
	100% rating 100 by H.B. from Port Neches, TX on 04/09/25 Verified Purchase "Derrick was so good, kind, patient, and helpful. Leyton and his team did a great job on the installation and clean-up. Very pleased with all."
	100% rating 100 by C.F. from Orange, TX on 04/09/25 Verified Purchase "The replacement of the ducts and vents went very well. Alexis, the lead installer, was very professional and knowledgeable. He was training his two different helpers throughout the installation. I was fascinated with all the details he was telling them about the correct installation directions of the vents to optimize airflow and other details I knew nothing about. Alexis is an asset to your company, and you should be aware of that. Very polite also."
	100% rating 100 by M.C. from Lumberton, TX on 04/08/25 Verified Purchase "Overall excellence!!!"
	100% rating 100 by C.B. from Lumberton, TX on 04/05/25 Verified Purchase "The overall process from sales to installation was explained and followed out. Great employees make Efficient Systems a great company!"

(317 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS