Customer Reviews for Southern Air New Orleans

Southern Air New Orleans

4.8

884 reviews since January, 2020

(504) 336-3333 · SurgisAC.com
New Orleans, LA 70121

Consumer Review Summary

884 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air New Orleans. Here are the results to date:

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

805 out of 875 gave 5 stars

Q: Timeliness in responding to your needs:

793 out of 878 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

788 out of 875 gave 5 stars

Q: Communication and follow-up from the Salesperson:

723 out of 855 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

816 out of 880 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

795 out of 875 gave 5 stars

Q: Condition of the work area after job completion:

760 out of 866 gave 5 stars

Q: How likely would you be to use our company again?

780 out of 871 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

776 out of 870 gave 5 stars

Q: Please rate your overall experience with our company:

760 out of 868 gave 5 stars

	100% rating 100 by J. from Kenner, LA on 03/22/26 Verified Purchase "Great service and professionalism! "
	100% rating 100 by S.S. from New Orleans, LA on 03/22/26 Verified Purchase "Quality Fast Service!"
	100% rating 100 by R.T. from Chalmette, LA on 02/18/26 Verified Purchase "Great overall job. Got the old system out and the new one installed in half a day."
	100% rating 100 by P.R. from Terrytown, LA on 02/17/26 Verified Purchase "Knowledge and communication skills. The best of the best technical and sales personnel. I appreciate their help! Also, your office personnel were outstanding."
	100% rating 100 by N.H. from Marrero, LA on 02/06/26 Verified Purchase "Every question that I ask, I got an answer for it! Great Job! Thanks! "
	100% rating 100 by M.M. from Kenner, LA on 02/03/26 Verified Purchase "Everyone was friendly and professional, and it was done in a timely manner. Great experience! "
	100% rating 100 by L.K. from New Orleans, LA on 01/27/26 Verified Purchase "It's been pleasant dealing with your business! "
	100% rating 100 by K.S. from New Orleans, LA on 01/27/26 Verified Purchase "Southern Air is reliable, professional, and I have always been more than satisfied with their service and their work. Highly recommend!"
	100% rating 100 by S.R. from Harvey, LA on 01/23/26 Verified Purchase "From the Associate on my first call to the salesperson and installation team, all were very professional, courteous, and very pleasant to deal with. I’ve had other companies come out, but none come close to the professionalism and service of Southern Air. I will definitely use Southern Air for all my needs that your company offers."
	100% rating 100 by C.B. from Saint Rose, LA on 01/06/26 Verified Purchase "Responded and quickly took care of the closet door issue."

(323 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS