Customer Reviews for Joe Cool Home Services

Joe Cool Home Services

4.7

567 reviews since April, 2020

(727) 548-0657 · joecoolair.com
Pinellas Park, FL 33781

Consumer Review Summary

567 reviews since April, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:

5 Star

84%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

516 out of 563 gave 5 stars

Q: Timeliness in responding to your needs:

473 out of 566 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

356 out of 414 gave 5 stars

Q: Communication and follow-up from the Salesperson:

313 out of 403 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

361 out of 413 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

347 out of 412 gave 5 stars

Q: Condition of the work area after job completion:

453 out of 559 gave 5 stars

Q: How likely would you be to use our company again?

467 out of 560 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

449 out of 554 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

132 out of 145 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

127 out of 147 gave 5 stars

Q: Overall experience with the Service Technician:

126 out of 144 gave 5 stars

Q: Please rate your overall experience with our company:

453 out of 560 gave 5 stars

	100% rating 100 by H.C. from Land O Lakes, FL on 04/14/26 Verified Purchase "Thank you for your quick response and honesty. "
	98% rating 100 by K.F. from Tampa, FL on 04/10/26 Verified Purchase "Like the fact that the plumbing area is separate from the Air Conditioning/Heating sector. Appreciate how quickly Joe Cool responds to contacts from us, as well as the fact that you had in stock or available materials for our new AC system. Thank you!"
	100% rating 100 by C.V. from Tampa, FL on 04/10/26 Verified Purchase "So far, I have been very happy with the customer service and with Derrick, who handled the job from start to finish and is always available for any questions or concerns I have. The job was done in a timely manner with no hiccups. "
	by E.M. from Thonotosassa, FL on 04/10/26 Verified Purchase "Excellent!"
	85% rating 100 by J.V. from St Petersburg, FL on 04/09/26 Verified Purchase "I was impressed with the people I spoke with! "
	90% rating 100 by J.P. from St Petersburg, FL on 02/27/26 Verified Purchase "Everything went great!"
	100% rating 100 by B.E. from Palm Harbor, FL on 02/24/26 Verified Purchase "Who has ever heard of having a problem with your AC and having a brand new one installed and working by the end of the day, with permit and all! Well, that’s what we got from Joe Cool. The installers did an amazing job, were nice, friendly, experienced, and worked very hard. You don’t see that much these days. They were able to explain exactly why things were being done and how they pertained to code. Maybe not the cheapest in the market, but they know what they are doing, and since working with Joe Cool for the past 7 years, I have never once had an issue, only outstanding performance. If I could give more stars, I would!!!!"
	100% rating 100 by R.H. from St Petersburg, FL on 02/20/26 Verified Purchase "I would call Joe Cool for any services they provide. They are professional and deliver what they promise."
	100% rating 100 by W.M. from S Pasadena, FL on 02/19/26 Verified Purchase "Luis did a great job explaining my options. Mario did a fantastic job on the install. Mark helped out so much with getting a permit. Great team! I am truly a happy customer! "
	100% rating 100 by D.M. from Riverview, FL on 02/11/26 Verified Purchase "Superior experience across the board, starting with initial contacts (Mike, Monica, Dylan) and ending with the installation team (John). Everyone was highly professional, courteous, and consultative. I will be happy to mention Joe Cool to anyone in need of the services you provide, especially on the air conditioning side. Well done; you have a great team! And thank you very much!"

(192 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS