4.7
552 reviews since April, 2020
Consumer Review Summary
552 reviews since April, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
503 out of 548 gave 5 stars
Q: Timeliness in responding to your needs:
462 out of 551 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
349 out of 406 gave 5 stars
Q: Communication and follow-up from the Salesperson:
307 out of 396 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
354 out of 405 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
340 out of 404 gave 5 stars
Q: Condition of the work area after job completion:
440 out of 544 gave 5 stars
Q: How likely would you be to use our company again?
455 out of 545 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
439 out of 540 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
126 out of 138 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
121 out of 140 gave 5 stars
Q: Overall experience with the Service Technician:
120 out of 137 gave 5 stars
Q: Please rate your overall experience with our company:
442 out of 545 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS