Customer Reviews for Joe Cool Home Services

Joe Cool Home Services

4.7

498 reviews since April, 2020

(727) 548-0657 · joecoolair.com
Pinellas Park, FL 33781

Consumer Review Summary

498 reviews since April, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:

5 Star

84%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

452 out of 495 gave 5 stars

Q: Timeliness in responding to your needs:

415 out of 497 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

314 out of 368 gave 5 stars

Q: Communication and follow-up from the Salesperson:

277 out of 357 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

322 out of 366 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

310 out of 366 gave 5 stars

Q: Condition of the work area after job completion:

395 out of 490 gave 5 stars

Q: How likely would you be to use our company again?

414 out of 491 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

399 out of 487 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

113 out of 123 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

108 out of 125 gave 5 stars

Q: Overall experience with the Service Technician:

107 out of 122 gave 5 stars

Q: Please rate your overall experience with our company:

401 out of 491 gave 5 stars

	92% rating 100 by B.C. from Tampa, FL on 05/16/25 Verified Purchase "Every aspect of our service call, sale, and install resulted in a great experience. All of your employees appeared to be knowledgeable, professional, and honest, which goes a long way! We are thrilled to provide such a great review and will recommend you to our friends and family if ever in need of home services, specifically plumbing work."
	100% rating 100 by R.G. from Clearwater, FL on 04/16/25 Verified Purchase "Excellent Experience!"
	98% rating 100 by J.P. from Madeira Beach, FL on 03/04/25 Verified Purchase "Professional in every way! Top-notch service!"
	95% rating 100 by S.v. from St Petersburg, FL on 03/02/25 Verified Purchase "Very good. They were on time and very friendly. They spent extra time to help me set up the thermostat on my phone app."
	100% rating 100 by J.O. from Pinellas Park, FL on 02/18/25 Verified Purchase "The purchase of a new system went well. I was pleased with the service and installation. All of the employees were very professional! "
	100% rating 100 by D.V. from Largo, FL on 02/13/25 Verified Purchase "From the first call until the completion, communication, timeliness, and quality were all exceptional. Very happy."
	100% rating 100 by D.P. from Largo, FL on 12/30/24 Verified Purchase "Dale is a great technician with a great personality and did a great job. I highly recommend."
	100% rating 100 by T.C. from Tampa, FL on 12/27/24 Verified Purchase "Prompt, courteous, professional, service!"
	100% rating 100 by G.D. from St Petersburg, FL on 12/26/24 Verified Purchase "Have always been satisfied with the work done, as well as the professionalism of the crew."
	100% rating 100 by T.M. from Oldsmar, FL on 11/27/24 Verified Purchase "Our technician was amazing. So friendly and kind and went above and beyond to helping us. "

(176 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS