Customer Reviews for Joe Cool Home Services

Joe Cool Home Services

4.7

524 reviews since April, 2020

(727) 548-0657 · joecoolair.com
Pinellas Park, FL 33781

Consumer Review Summary

524 reviews since April, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:

5 Star

84%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

478 out of 521 gave 5 stars

Q: Timeliness in responding to your needs:

438 out of 523 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

333 out of 388 gave 5 stars

Q: Communication and follow-up from the Salesperson:

292 out of 377 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

338 out of 386 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

326 out of 386 gave 5 stars

Q: Condition of the work area after job completion:

418 out of 516 gave 5 stars

Q: How likely would you be to use our company again?

435 out of 517 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

420 out of 513 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

119 out of 129 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

113 out of 131 gave 5 stars

Q: Overall experience with the Service Technician:

113 out of 128 gave 5 stars

Q: Please rate your overall experience with our company:

422 out of 517 gave 5 stars

	100% rating 100 by J.B. from St Petersburg, FL on 10/08/25 Verified Purchase "John and Olwith were exceptional at installing air. Answered all my questions. The salesperson was also very good!"
	100% rating 100 by W.J. from Pinellas Park, FL on 08/31/25 Verified Purchase "We are very happy with Joe Cool. Joe Cool is responsive, and their technicians are 5-star professionals!"
	100% rating 100 by I.P. from Brandon, FL on 08/16/25 Verified Purchase "The team did a great job, thanks for your services. I am very satisfied with my new AC!"
	100% rating 100 by R.K. from Pinellas Park, FL on 07/10/25 Verified Purchase " Very pleased! "
	100% rating 100 by M.N. from Seminole, FL on 06/24/25 Verified Purchase "I enjoyed meeting Joey. He's a good-hearted, honest salesman. Joey walked me through my decision to purchase a new HVAC system. I felt good about it! Thank you Joey! I'm enjoying my AC!"
	92% rating 100 by B.C. from Tampa, FL on 05/16/25 Verified Purchase "Every aspect of our service call, sale, and install resulted in a great experience. All of your employees appeared to be knowledgeable, professional, and honest, which goes a long way! We are thrilled to provide such a great review and will recommend you to our friends and family if ever in need of home services, specifically plumbing work."
	100% rating 100 by R.G. from Clearwater, FL on 04/16/25 Verified Purchase "Excellent Experience!"
	98% rating 100 by J.P. from Madeira Beach, FL on 03/04/25 Verified Purchase "Professional in every way! Top-notch service!"
	95% rating 100 by S.v. from St Petersburg, FL on 03/02/25 Verified Purchase "Very good. They were on time and very friendly. They spent extra time to help me set up the thermostat on my phone app."
	100% rating 100 by J.O. from Pinellas Park, FL on 02/18/25 Verified Purchase "The purchase of a new system went well. I was pleased with the service and installation. All of the employees were very professional! "

(181 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS