93.291944276196 100
4.7

516 reviews since April, 2020

Joe Cool Home Services
(727) 548-0657 ยท
Pinellas Park, FL 33781

Consumer Review Summary

516 reviews since April, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:

Satisfaction Ratings
5 Star
84%
4 Star
10%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

470 out of 513 gave 5 stars

Q: Timeliness in responding to your needs:

430 out of 515 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

326 out of 381 gave 5 stars

Q: Communication and follow-up from the Salesperson:

286 out of 370 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

332 out of 379 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

320 out of 379 gave 5 stars

Q: Condition of the work area after job completion:

411 out of 508 gave 5 stars

Q: How likely would you be to use our company again?

428 out of 509 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

413 out of 505 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

118 out of 128 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

112 out of 130 gave 5 stars

Q: Overall experience with the Service Technician:

112 out of 127 gave 5 stars

Q: Please rate your overall experience with our company:

414 out of 509 gave 5 stars