93.305460407012 100
4.7

517 reviews since April, 2020

Joe Cool Home Services
(727) 548-0657 ยท
Pinellas Park, FL 33781

Consumer Review Summary

517 reviews since April, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:

Satisfaction Ratings
5 Star
84%
4 Star
10%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

471 out of 514 gave 5 stars

Q: Timeliness in responding to your needs:

431 out of 516 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

327 out of 382 gave 5 stars

Q: Communication and follow-up from the Salesperson:

287 out of 371 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

333 out of 380 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

321 out of 380 gave 5 stars

Q: Condition of the work area after job completion:

412 out of 509 gave 5 stars

Q: How likely would you be to use our company again?

429 out of 510 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

414 out of 506 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

118 out of 128 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

112 out of 130 gave 5 stars

Q: Overall experience with the Service Technician:

112 out of 127 gave 5 stars

Q: Please rate your overall experience with our company:

415 out of 510 gave 5 stars