4.7
509 reviews since April, 2020
Consumer Review Summary
509 reviews since April, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
463 out of 506 gave 5 stars
Q: Timeliness in responding to your needs:
424 out of 508 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
322 out of 377 gave 5 stars
Q: Communication and follow-up from the Salesperson:
282 out of 366 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
328 out of 375 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
316 out of 375 gave 5 stars
Q: Condition of the work area after job completion:
405 out of 501 gave 5 stars
Q: How likely would you be to use our company again?
422 out of 502 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
407 out of 498 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
115 out of 125 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
110 out of 127 gave 5 stars
Q: Overall experience with the Service Technician:
109 out of 124 gave 5 stars
Q: Please rate your overall experience with our company:
408 out of 502 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS