Customer Reviews for Joe Cool Home Services

Joe Cool Home Services

4.7

517 reviews since April, 2020

(727) 548-0657 · joecoolair.com
Pinellas Park, FL 33781

Consumer Review Summary

517 reviews since April, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:

5 Star

84%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

471 out of 514 gave 5 stars

Q: Timeliness in responding to your needs:

431 out of 516 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

327 out of 382 gave 5 stars

Q: Communication and follow-up from the Salesperson:

287 out of 371 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

333 out of 380 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

321 out of 380 gave 5 stars

Q: Condition of the work area after job completion:

412 out of 509 gave 5 stars

Q: How likely would you be to use our company again?

429 out of 510 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

414 out of 506 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

118 out of 128 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

112 out of 130 gave 5 stars

Q: Overall experience with the Service Technician:

112 out of 127 gave 5 stars

Q: Please rate your overall experience with our company:

415 out of 510 gave 5 stars

	100% rating 100 by W.J. from Pinellas Park, FL on 08/31/25 Verified Purchase "We are very happy with Joe Cool. Joe Cool is responsive, and their technicians are 5-star professionals!"
	100% rating 100 by I.P. from Brandon, FL on 08/16/25 Verified Purchase "The team did a great job, thanks for your services. I am very satisfied with my new AC!"
	100% rating 100 by R.K. from Pinellas Park, FL on 07/10/25 Verified Purchase " Very pleased! "
	100% rating 100 by M.N. from Seminole, FL on 06/24/25 Verified Purchase "I enjoyed meeting Joey. He's a good-hearted, honest salesman. Joey walked me through my decision to purchase a new HVAC system. I felt good about it! Thank you Joey! I'm enjoying my AC!"
	92% rating 100 by B.C. from Tampa, FL on 05/16/25 Verified Purchase "Every aspect of our service call, sale, and install resulted in a great experience. All of your employees appeared to be knowledgeable, professional, and honest, which goes a long way! We are thrilled to provide such a great review and will recommend you to our friends and family if ever in need of home services, specifically plumbing work."
	100% rating 100 by R.G. from Clearwater, FL on 04/16/25 Verified Purchase "Excellent Experience!"
	98% rating 100 by J.P. from Madeira Beach, FL on 03/04/25 Verified Purchase "Professional in every way! Top-notch service!"
	95% rating 100 by S.v. from St Petersburg, FL on 03/02/25 Verified Purchase "Very good. They were on time and very friendly. They spent extra time to help me set up the thermostat on my phone app."
	100% rating 100 by J.O. from Pinellas Park, FL on 02/18/25 Verified Purchase "The purchase of a new system went well. I was pleased with the service and installation. All of the employees were very professional! "
	100% rating 100 by D.V. from Largo, FL on 02/13/25 Verified Purchase "From the first call until the completion, communication, timeliness, and quality were all exceptional. Very happy."

(180 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS