4.7
493 reviews since April, 2020
Consumer Review Summary
493 reviews since April, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joe Cool Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
448 out of 490 gave 5 stars
Q: Timeliness in responding to your needs:
411 out of 492 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
312 out of 365 gave 5 stars
Q: Communication and follow-up from the Salesperson:
275 out of 354 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
319 out of 363 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
308 out of 363 gave 5 stars
Q: Condition of the work area after job completion:
393 out of 485 gave 5 stars
Q: How likely would you be to use our company again?
409 out of 486 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
395 out of 482 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
111 out of 121 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
107 out of 123 gave 5 stars
Q: Overall experience with the Service Technician:
105 out of 120 gave 5 stars
Q: Please rate your overall experience with our company:
397 out of 486 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS