4.8
7,831 reviews since June, 2021
Consumer Review Summary
7,831 reviews since June, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Preferred Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
7,137 out of 7,718 gave 5 stars
Q: Timeliness in responding to your needs:
6,819 out of 7,737 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
6,508 out of 7,374 gave 5 stars
Q: Communication and follow-up from the Salesperson:
6,081 out of 7,179 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,148 out of 1,241 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
1,103 out of 1,243 gave 5 stars
Q: Condition of the work area after job completion:
6,819 out of 7,566 gave 5 stars
Q: How likely would you be to use our company again?
6,394 out of 7,705 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
6,213 out of 7,670 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
6,070 out of 6,480 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
5,874 out of 6,426 gave 5 stars
Q: Please rate your overall experience with our company:
6,347 out of 7,666 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS