VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Preferred Home Services
94.657249355105 100
4.8

8,348 reviews since June, 2021

Preferred Home Services
(833) 321-0011 ยท
North Charleston, SC 29405

Consumer Review Summary

8,348 reviews since June, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Preferred Home Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

7,613 out of 8,229 gave 5 stars

Q: Timeliness in responding to your needs:

7,282 out of 8,246 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

6,946 out of 7,860 gave 5 stars

Q: Communication and follow-up from the Salesperson:

6,494 out of 7,656 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,148 out of 1,241 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1,103 out of 1,243 gave 5 stars

Q: Condition of the work area after job completion:

7,282 out of 8,067 gave 5 stars

Q: How likely would you be to use our company again?

6,826 out of 8,213 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

6,633 out of 8,172 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

6,558 out of 6,992 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

6,352 out of 6,935 gave 5 stars

Q: Please rate your overall experience with our company:

6,774 out of 8,167 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Piedmont, SC on Verified Purchase
"The young men who came to do the work were professional and basically top-notch. Respectful, and they explained things very well. "
100% rating 100 from Easley, SC on Verified Purchase
"Austin represented the company well!"
100% rating 100 from Charleston, SC on Verified Purchase
"Our tech Matt was very friendly and knowledgeable and did a great job for us. Thanks! "
95% rating 100 from Pickens, SC on Verified Purchase
"Parker stayed with the problem until he got it fixed."
100% rating 100 from Summerville, SC on Verified Purchase
"He was friendly, professional, and efficient! "
88% rating 100 from Woodruff, SC on Verified Purchase
"Tech Adam was very respectful/professional, and knowledgeable."
100% rating 100 from Mount Pleasant, SC on Verified Purchase
"Excellent job!"
100% rating 100 from Charleston, SC on Verified Purchase
"Joe did an amazing job. He was professional and explained everything to our satisfaction. "
100% rating 100 from Greer, SC on Verified Purchase
"Chris was our tech, and we were super impressed with him. He answered more questions from my husband than the Spanish Inquisition!! He gave us real facts about pricing/product and did not pressure us. I like how the company sent me his photo before arrival - not only was that professional, but gave me peace of mind. Also, giving us a small bio of Chris ahead of time was a nice touch. I was/am impressed and will definitely be using your services again!!"
95% rating 100 from North Charleston, SC on Verified Purchase
"The team that came to my home was very nice. They all worked nonstop. They seemed to enjoy what they were working on. Isaiah was very kind and polite, and a very hard worker. He was very kind and helped me understand what was being done. I am 75 years old, and I appreciate that he could help me with what was being done. They were all a GREAT Team. Thank you for the expertise you have in selecting the RIGHT TYPE OF WORKER. Thank you again! I would congratulate you for sending the best people for my project."
(3,439 Remaining)