4.8
8,772 reviews since June, 2021
Consumer Review Summary
8,772 reviews since June, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Preferred Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
8,003 out of 8,642 gave 5 stars
Q: Timeliness in responding to your needs:
7,664 out of 8,663 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
7,296 out of 8,245 gave 5 stars
Q: Communication and follow-up from the Salesperson:
6,829 out of 8,037 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,148 out of 1,241 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
1,103 out of 1,243 gave 5 stars
Q: Condition of the work area after job completion:
7,672 out of 8,481 gave 5 stars
Q: How likely would you be to use our company again?
7,182 out of 8,632 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
6,972 out of 8,587 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
6,960 out of 7,408 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
6,744 out of 7,353 gave 5 stars
Q: Please rate your overall experience with our company:
7,128 out of 8,582 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS