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Air Tech of Houston
95.297268022626 100
4.8

843 reviews since March, 2020

Air Tech of Houston
(281) 500-8888 ยท
Pineville, LA 71360

Consumer Review Summary

843 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Tech of Houston. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
10%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

759 out of 829 gave 5 stars

Q: Timeliness in responding to your needs:

755 out of 833 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

743 out of 825 gave 5 stars

Q: Communication and follow-up from the Salesperson:

653 out of 814 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

758 out of 838 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

720 out of 833 gave 5 stars

Q: Condition of the work area after job completion:

684 out of 829 gave 5 stars

Q: How likely would you be to use our company again?

716 out of 834 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

704 out of 841 gave 5 stars

Q: Please rate your overall experience with our company:

703 out of 833 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
98% rating 100 from Houston, TX on Verified Purchase
"I want to thank our sales representatives, Johnathan and Stepan, AirTech Supervisor, for their careful and detailed explanation of the Trane unit that we were purchasing. We had a new heating system and extensive ductwork all done in A DAY!! We also want to thank Pedro, Greg, and a third gentleman for the WONDERFUL installation work that they did. They were thorough, worked long and hard, and explained the system to us. AN AMAZING TEAM! We are now part of the Complete Air Tech family, since they will be servicing our Rinnai Tankless Water Heater, also. They sent us a delicious thank-you gift of homemade cookies, which didn't last long with my husband. All said, we are extremely pleased with the personnel and personal attention to their customers from Air Tech. We highly, HIGHLY recommend them!"
100% rating 100 from Montgomery, TX on Verified Purchase
"Great installation team!!"
100% rating 100 from Conroe, TX on Verified Purchase
"We had an excellent experience with the salesperson as well as the installation team. They were extremely professional and thorough with their process and explanations. 10 out of 10 recommend!!!"
100% rating 100 from Houston, TX on Verified Purchase
"I really liked your tiny leprechaun attic insulation dude; he was very courteous with his whole process."
100% rating 100 from Houston, TX on Verified Purchase
"The salesperson was very professional and courteous, and spent time explaining the condition of the old unit. I was very impressed! Thank you, sir. You are the best. The installation team, Christian, Kevin, and Adel, did a fantastic job. They worked diligently to replace the unit. I could see that they were experts at their job, so very courteous and professional. Christian explained everything in detail. I was very impressed with his workmanship. Keep up the good work, guys; you are an asset to Air Tech. I have referred you to Family and friends. Thank you so very much."
100% rating 100 from Conroe, TX on Verified Purchase
"The best service, and they came out on Sunday, and they installed on Monday! "
100% rating 100 from Houston, TX on Verified Purchase
"Excellent overall experience! "
100% rating 100 from Houston, TX on Verified Purchase
"Great job Guys! I was amazed at how quickly my new system was completed."
98% rating 100 from Houston, TX on Verified Purchase
"I was impressed with how polite, kind, and professional the entire team was. From Sales to Installation to management follow-up. Excellent all around."
100% rating 100 from Houston, TX on Verified Purchase
"Air Tech is highly recommended for all your A/C needs. I have found them to be second to none, honest and straightforward. Their work and installation is top notch!"
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