VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Air Tech of Houston
95.113174695299 100
4.8

874 reviews since March, 2020

Air Tech of Houston
(281) 500-8888 ·
Pineville, LA 71360

Consumer Review Summary

874 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Tech of Houston. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

784 out of 860 gave 5 stars

Q: Timeliness in responding to your needs:

779 out of 864 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

769 out of 856 gave 5 stars

Q: Communication and follow-up from the Salesperson:

677 out of 843 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

784 out of 869 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

741 out of 864 gave 5 stars

Q: Condition of the work area after job completion:

707 out of 858 gave 5 stars

Q: How likely would you be to use our company again?

738 out of 865 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

724 out of 872 gave 5 stars

Q: Please rate your overall experience with our company:

725 out of 864 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Spring, TX on Verified Purchase
"I appreciate the professional and efficient service that Air Tech provided. Our HVAC system looks great and operates wonderfully. I’m so happy we took care of this when we did and prior to summer. We also appreciate the installation of the insulation afterwards. That went well also. Stephen was a big help when we had questions. Also, we appreciate the financing. Thank you for the Tumbler. "
100% rating 100 from Houston, TX on Verified Purchase
"From start to finish, your people were outstanding!"
100% rating 100 from Conroe, TX on Verified Purchase
"Jonathan with Air Tech was very thorough and very professional about the AC installation. The Crew showed up exactly when Jonathan said they would, and they worked hard at it. Very pleased with Air Tech and would highly recommend your work to family and friends. We were also very thankful that you offered financial support. Thank you!"
100% rating 100 from Cypress, TX on Verified Purchase
"Johnathan, with sales, was very insightful about identifying my current AC system limitations, refrigerant changes, and what products were necessary for my house’s square footage. Installer Jorge and his team were very courteous and polite. Explaining the process, meaningful updates, and focused attention to the work to be completed safely. "
92% rating 100 from Willis, TX on Verified Purchase
"I really like Mike; he explained everything I needed to know and came back and corrected an installation problem. "
98% rating 100 from Houston, TX on Verified Purchase
"I want to thank our sales representatives, Johnathan and Stepan, AirTech Supervisor, for their careful and detailed explanation of the Trane unit that we were purchasing. We had a new heating system and extensive ductwork all done in A DAY!! We also want to thank Pedro, Greg, and a third gentleman for the WONDERFUL installation work that they did. They were thorough, worked long and hard, and explained the system to us. AN AMAZING TEAM! We are now part of the Complete Air Tech family, since they will be servicing our Rinnai Tankless Water Heater, also. They sent us a delicious thank-you gift of homemade cookies, which didn't last long with my husband. All said, we are extremely pleased with the personnel and personal attention to their customers from Air Tech. We highly, HIGHLY recommend them!"
100% rating 100 from Montgomery, TX on Verified Purchase
"Great installation team!!"
100% rating 100 from Conroe, TX on Verified Purchase
"We had an excellent experience with the salesperson as well as the installation team. They were extremely professional and thorough with their process and explanations. 10 out of 10 recommend!!!"
100% rating 100 from Houston, TX on Verified Purchase
"I really liked your tiny leprechaun attic insulation dude; he was very courteous with his whole process."
100% rating 100 from Houston, TX on Verified Purchase
"The salesperson was very professional and courteous, and spent time explaining the condition of the old unit. I was very impressed! Thank you, sir. You are the best. The installation team, Christian, Kevin, and Adel, did a fantastic job. They worked diligently to replace the unit. I could see that they were experts at their job, so very courteous and professional. Christian explained everything in detail. I was very impressed with his workmanship. Keep up the good work, guys; you are an asset to Air Tech. I have referred you to Family and friends. Thank you so very much."
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