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Air Tech of Houston
95.263994133464 100
4.8

830 reviews since March, 2020

Air Tech of Houston
(281) 500-8888 ยท
Pineville, LA 71360

Consumer Review Summary

830 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Tech of Houston. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

746 out of 816 gave 5 stars

Q: Timeliness in responding to your needs:

743 out of 820 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

731 out of 813 gave 5 stars

Q: Communication and follow-up from the Salesperson:

645 out of 803 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

747 out of 825 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

710 out of 820 gave 5 stars

Q: Condition of the work area after job completion:

672 out of 816 gave 5 stars

Q: How likely would you be to use our company again?

703 out of 821 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

692 out of 828 gave 5 stars

Q: Please rate your overall experience with our company:

691 out of 820 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Houston, TX on Verified Purchase
"I really liked your tiny leprechaun attic insulation dude; he was very courteous with his whole process."
100% rating 100 from Houston, TX on Verified Purchase
"The salesperson was very professional and courteous, and spent time explaining the condition of the old unit. I was very impressed! Thank you, sir. You are the best. The installation team, Christian, Kevin, and Adel, did a fantastic job. They worked diligently to replace the unit. I could see that they were experts at their job, so very courteous and professional. Christian explained everything in detail. I was very impressed with his workmanship. Keep up the good work, guys; you are an asset to Air Tech. I have referred you to Family and friends. Thank you so very much."
100% rating 100 from Conroe, TX on Verified Purchase
"The best service, and they came out on Sunday, and they installed on Monday! "
100% rating 100 from Houston, TX on Verified Purchase
"Excellent overall experience! "
100% rating 100 from Houston, TX on Verified Purchase
"Great job Guys! I was amazed at how quickly my new system was completed."
98% rating 100 from Houston, TX on Verified Purchase
"I was impressed with how polite, kind, and professional the entire team was. From Sales to Installation to management follow-up. Excellent all around."
100% rating 100 from Houston, TX on Verified Purchase
"Air Tech is highly recommended for all your A/C needs. I have found them to be second to none, honest and straightforward. Their work and installation is top notch!"
100% rating 100 from Houston, TX on Verified Purchase
"Jose, Ricky, Christian, and Stephan were all fantastic. Jose knew I would have further drainage issues due to the lack of incline, and he was correct. He came back out and fixed it, and everything runs smoothly now(I should have listened). Christian and Stephan were both very responsive and sent help out as needed. Thanks, everyone!"
100% rating 100 from Houston, TX on Verified Purchase
"I am very, very happy with my experience with Air Tech. They go above and beyond in servicing my AC needs. All of their technicians are fantastic and knowledgeable in their field of expertise. Thank you, Air Tech!!!!"
98% rating 100 from League City, TX on Verified Purchase
"The complete process was completed in a timely manner, was really surprised by how young the Installers were in this team. They were confident and knew what they were doing. Outstanding. Thanks to all of those guys on that install team!"
(281 Remaining)