Customer Reviews for Beck Electric, Generators & Plumbing

4.8

1,051 reviews since March, 2020

(330) 205-5505 · beckelectriccompany.com
Waynesburg, OH 44688

Consumer Review Summary

1,051 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Beck Electric, Generators & Plumbing. Here are the results to date:

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

953 out of 1,039 gave 5 stars

Q: Timeliness in responding to your needs:

884 out of 1,036 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

869 out of 956 gave 5 stars

Q: Communication and follow-up from the Salesperson:

769 out of 941 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

898 out of 950 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

874 out of 951 gave 5 stars

Q: Condition of the work area after job completion:

916 out of 1,029 gave 5 stars

Q: How likely would you be to use our company again?

921 out of 1,042 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

935 out of 1,045 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

66 out of 70 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

66 out of 70 gave 5 stars

Q: Overall experience with the Service Technician:

66 out of 69 gave 5 stars

Q: Please rate your overall experience with our company:

912 out of 1,042 gave 5 stars

	100% rating 100 by K.B. from Barberton, OH on 05/12/26 Verified Purchase "Installers were both courteous, timely, professional, and knowledgeable. Will recommend your company to anyone in need. And thank you for the gift, very unexpected and wonderful."
	98% rating 100 by S.V. from Navarre, OH on 05/09/26 Verified Purchase "Impressed with the professionalism of all 4 of the installers. Tracked no dirt into the house."
	100% rating 100 by W.A. from Carrollton, OH on 05/08/26 Verified Purchase "Everything was done perfectly! Great crew, great work, great company!"
	100% rating 100 by T.B. from Canton, OH on 03/23/26 Verified Purchase "I really appreciate everything you have done. The electricians were really nice, polite, and didn't leave until I was satisfied. I will be coming back for any more electrical or plumbing needs. "
	100% rating 100 by T.L. from Doylestown, OH on 03/23/26 Verified Purchase "Your salesman explained everything about the generator and how the insulation will be done. Your service personnel were very friendly and answered any questions I had about the insulation and how the unit works. "
	100% rating 100 by P.D. from Mount Gilead, OH on 03/23/26 Verified Purchase "I've already recommended Beck to some family, friends, and professional partners. Additionally, just wanted to say thank you for the gift (cookie tin). I was not expecting that!"
	95% rating 100 by T.S. from Mentor, OH on 03/20/26 Verified Purchase "The salesman, Kyle, was very informative and not pushy to get the product. Worked diligently to secure the best financing available, and after the presentation, sat with us, and we had a nice general conversation. The team that installed the generator was very nice, neat, and explained everything thoroughly. While outside during installation, the neighbor stopped by to inquire. Now hoping we will have the opportunity to enjoy generator comforts."
	100% rating 100 by K.M. from Lisbon, OH on 03/20/26 Verified Purchase "From the initial appointment to review the Generac to the installation, everything was top-notch."
	100% rating 100 by M. from Minerva, OH on 02/12/26 Verified Purchase "You probably wondered why I had a 5 on all the ratings!!!! Well, it's because they are all true. Everything and everybody was great. And we feel so relaxed now that we have peace of mind that our whole house is free from having power outages. Thank you!"
	98% rating 100 by G.F. from Uniontown, OH on 02/07/26 Verified Purchase "Everybody was friendly and seemed very knowledgeable. Work was completed in a timely manner."

(401 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS