Customer Reviews for Beck Electric, Generators & Plumbing

4.8

1,060 reviews since March, 2020

(330) 205-5505 · beckelectriccompany.com
Waynesburg, OH 44688

Consumer Review Summary

1,060 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Beck Electric, Generators & Plumbing. Here are the results to date:

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

962 out of 1,048 gave 5 stars

Q: Timeliness in responding to your needs:

893 out of 1,045 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

876 out of 963 gave 5 stars

Q: Communication and follow-up from the Salesperson:

776 out of 948 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

905 out of 957 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

880 out of 958 gave 5 stars

Q: Condition of the work area after job completion:

924 out of 1,038 gave 5 stars

Q: How likely would you be to use our company again?

930 out of 1,051 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

944 out of 1,054 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

68 out of 72 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

68 out of 72 gave 5 stars

Q: Overall experience with the Service Technician:

68 out of 71 gave 5 stars

Q: Please rate your overall experience with our company:

921 out of 1,051 gave 5 stars

	100% rating 100 by K.B. from Barberton, OH on 05/12/26 Verified Purchase "Installers were both courteous, timely, professional, and knowledgeable. Will recommend your company to anyone in need. And thank you for the gift, very unexpected and wonderful."
	98% rating 100 by S.V. from Navarre, OH on 05/09/26 Verified Purchase "Impressed with the professionalism of all 4 of the installers. Tracked no dirt into the house."
	100% rating 100 by W.A. from Carrollton, OH on 05/08/26 Verified Purchase "Everything was done perfectly! Great crew, great work, great company!"
	100% rating 100 by T.B. from Canton, OH on 03/23/26 Verified Purchase "I really appreciate everything you have done. The electricians were really nice, polite, and didn't leave until I was satisfied. I will be coming back for any more electrical or plumbing needs. "
	100% rating 100 by T.L. from Doylestown, OH on 03/23/26 Verified Purchase "Your salesman explained everything about the generator and how the insulation will be done. Your service personnel were very friendly and answered any questions I had about the insulation and how the unit works. "
	100% rating 100 by P.D. from Mount Gilead, OH on 03/23/26 Verified Purchase "I've already recommended Beck to some family, friends, and professional partners. Additionally, just wanted to say thank you for the gift (cookie tin). I was not expecting that!"
	95% rating 100 by T.S. from Mentor, OH on 03/20/26 Verified Purchase "The salesman, Kyle, was very informative and not pushy to get the product. Worked diligently to secure the best financing available, and after the presentation, sat with us, and we had a nice general conversation. The team that installed the generator was very nice, neat, and explained everything thoroughly. While outside during installation, the neighbor stopped by to inquire. Now hoping we will have the opportunity to enjoy generator comforts."
	100% rating 100 by K.M. from Lisbon, OH on 03/20/26 Verified Purchase "From the initial appointment to review the Generac to the installation, everything was top-notch."
	100% rating 100 by M. from Minerva, OH on 02/12/26 Verified Purchase "You probably wondered why I had a 5 on all the ratings!!!! Well, it's because they are all true. Everything and everybody was great. And we feel so relaxed now that we have peace of mind that our whole house is free from having power outages. Thank you!"
	98% rating 100 by G.F. from Uniontown, OH on 02/07/26 Verified Purchase "Everybody was friendly and seemed very knowledgeable. Work was completed in a timely manner."

(401 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS