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Beck Electric, Generators & Plumbing
96.071533995867 100
4.8

1,043 reviews since March, 2020

Beck Electric, Generators & Plumbing
(330) 205-5505 ·
Waynesburg, OH 44688

Consumer Review Summary

1,043 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Beck Electric, Generators & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

946 out of 1,031 gave 5 stars

Q: Timeliness in responding to your needs:

877 out of 1,028 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

862 out of 949 gave 5 stars

Q: Communication and follow-up from the Salesperson:

764 out of 934 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

891 out of 943 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

867 out of 944 gave 5 stars

Q: Condition of the work area after job completion:

911 out of 1,022 gave 5 stars

Q: How likely would you be to use our company again?

913 out of 1,034 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

927 out of 1,037 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

66 out of 69 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

66 out of 69 gave 5 stars

Q: Overall experience with the Service Technician:

66 out of 69 gave 5 stars

Q: Please rate your overall experience with our company:

904 out of 1,034 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Canton, OH on Verified Purchase
"I really appreciate everything you have done. The electricians were really nice, polite, and didn't leave until I was satisfied. I will be coming back for any more electrical or plumbing needs. "
100% rating 100 from Doylestown, OH on Verified Purchase
"Your salesman explained everything about the generator and how the insulation will be done. Your service personnel were very friendly and answered any questions I had about the insulation and how the unit works. "
100% rating 100 from Mount Gilead, OH on Verified Purchase
"I've already recommended Beck to some family, friends, and professional partners. Additionally, just wanted to say thank you for the gift (cookie tin). I was not expecting that!"
95% rating 100 from Mentor, OH on Verified Purchase
"The salesman, Kyle, was very informative and not pushy to get the product. Worked diligently to secure the best financing available, and after the presentation, sat with us, and we had a nice general conversation. The team that installed the generator was very nice, neat, and explained everything thoroughly. While outside during installation, the neighbor stopped by to inquire. Now hoping we will have the opportunity to enjoy generator comforts."
100% rating 100 from Lisbon, OH on Verified Purchase
"From the initial appointment to review the Generac to the installation, everything was top-notch."
100% rating 100 from Minerva, OH on Verified Purchase
"You probably wondered why I had a 5 on all the ratings!!!! Well, it's because they are all true. Everything and everybody was great. And we feel so relaxed now that we have peace of mind that our whole house is free from having power outages. Thank you!"
98% rating 100 from Uniontown, OH on Verified Purchase
"Everybody was friendly and seemed very knowledgeable. Work was completed in a timely manner."
100% rating 100 from Scio, OH on Verified Purchase
"Thank you so much for sticking with me during all the issues that arose with my construction project that were outside of your control. So happy with the end result, thank you so much!"
100% rating 100 from Mineral City, OH on Verified Purchase
"Very satisfied. Excellent techs … always punctual and always kept me updated. Communication with the office concerning appointments and any concerns I had was very good. "
100% rating 100 from Brunswick, OH on Verified Purchase
"I want to thank you for the cookies. My kids loved them. And I know I made the right choice with your company, and I love my generator. The power has gone out twice, and the generator came on and saved the day. I'm so happy with my generator. Thank you so much for everything you've done!"
(398 Remaining)