Customer Reviews for Barker's Cooling, Heating & Plumbing

4.8

608 reviews since July, 2020

(979) 300-3000 · www.barkerservices.com/
Pineville, LA 71360

Consumer Review Summary

608 reviews since July, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Barker's Cooling, Heating & Plumbing. Here are the results to date:

5 Star

88%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

554 out of 597 gave 5 stars

Q: Timeliness in responding to your needs:

561 out of 604 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

533 out of 597 gave 5 stars

Q: Communication and follow-up from the Salesperson:

484 out of 585 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

551 out of 600 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

537 out of 598 gave 5 stars

Q: Condition of the work area after job completion:

492 out of 597 gave 5 stars

Q: How likely would you be to use our company again?

524 out of 601 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

515 out of 602 gave 5 stars

Q: Please rate your overall experience with our company:

509 out of 596 gave 5 stars

	98% rating 100 by F.T. from Bryan, TX on 04/12/25 Verified Purchase "Beginning to end. Everyone was great to work with. Very knowledgeable and very professional. "
	100% rating 100 by C.C. from College Sta, TX on 04/11/25 Verified Purchase "Always been wonderful in answering questions and concerns."
	100% rating 100 by D.S. from Marquez, TX on 02/19/25 Verified Purchase "Barker's have been servicing us for 27 years. Although they have changed ownership twice, they have never failed to service us in a timely and professional manner. They have always taken care of our needs. We recently installed a new AC/Heating unit and have been completely satisfied. All the employees that came out to do the install were very nice and did a great job. So far everything is going well with the new unit. They are on top of things and would recommend them to others. "
	100% rating 100 by S.U. from College Sta, TX on 02/13/25 Verified Purchase "Excellent service."
	100% rating 100 by J.T. from Bryan, TX on 02/08/25 Verified Purchase "Very professional technicians."
	100% rating 100 by B.C. from Port Lavaca, TX on 01/09/25 Verified Purchase "Everyone is skilled and very helpful. They do it right. And, in a friendly manner, everything gets done."
	100% rating 100 by M.N. from Bryan, TX on 12/22/24 Verified Purchase "Our experience was excellent. Your people were hard-working, considerate, and knowledgeable."
	100% rating 100 by T.A. from College Sta, TX on 12/08/24 Verified Purchase "Between 2 homes, we have been Barker's customers for over 25 years. From the sales team to the installation team, it was a 5-star experience. The crew even vacuumed after completing the job. Nice!"
	100% rating 100 by C.B. from Bryan, TX on 11/20/24 Verified Purchase "Very pleased with my experience in replacing the furnace."
	100% rating 100 by N.M. from College Sta, TX on 11/16/24 Verified Purchase "Jey, Zach, and Caleb were all great to work with. Everything went smoothly from our quote, signing the paperwork, the crew arriving, the install, and going over the new system. We were impressed that the team also updated our carbon monoxide alarms, and took the time to even change out our air filter. Everyone went above and beyond, and we will continue to use Barker’s Heating & Cooling services (and encourage all of our friends to do the same) for years to come!"

(209 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS