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Mitchell Electric, LLC
97.685443390965 100
4.9

201 reviews since November, 2020

Mitchell Electric, LLC
(605) 232-5527 ยท
North Sioux City, SD 57049

Consumer Review Summary

201 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mitchell Electric, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

191 out of 199 gave 5 stars

Q: Timeliness in responding to your needs:

182 out of 198 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1 out of 1 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1 out of 1 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

192 out of 201 gave 5 stars

Q: How likely would you be to use our company again?

178 out of 199 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

180 out of 199 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

193 out of 198 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

191 out of 199 gave 5 stars

Q: Overall experience with the Service Technician:

190 out of 196 gave 5 stars

Q: Please rate your overall experience with our company:

185 out of 200 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Sioux City, IA on Verified Purchase
"I called in with an issue, and they got me in the very next day! That alone made a very great first impression. The technician was the best part! Dallas was VERY informative - even let me watch him and learned a few things while he walked me through every step. He was very professional but had a great bedside manner with great humor. I cannot say enough good things about him! "
100% rating 100 from Sioux City, IA on Verified Purchase
"Everything went smoothly from the phone call to get service to fixing our issue. Highly recommend!"
100% rating 100 from Sioux City, IA on Verified Purchase
"I have used your company twice, and everything has been top-notch. Very experienced office and technicians. Always very professional from start to finish. Will never use another company for my electrical needs."
100% rating 100 from Sioux City, IA on Verified Purchase
"I was very thankful that John and the team explained everything. Even after I asked several questions, they took their time to explain the process. They walked us through each part of the project. After they completed the job, they came back and improved the wiring's aesthetics. I wasn't expecting that, but it is greatly appreciated."
100% rating 100 from Sioux City, IA on Verified Purchase
"Excellent service. Knowledge technician who explained services, care, updates, and standards for home safety."
100% rating 100 from Sioux City, IA on Verified Purchase
"Excellent customer service!10-star rating! I'm so satisfied with their service, always on time, excellent communication about the job, and great recommendations! Thank you to Dallas, John, Darcie, etc. The best electrical company in Siouxland! "
100% rating 100 from Sioux City, IA on Verified Purchase
"Great service on every call!"
100% rating 100 from Sioux City, IA on Verified Purchase
"Everything was 5-star!"
100% rating 100 from Sioux City, IA on Verified Purchase
"On the first day, meeting John, and he did a walkthrough of our house and was very thorough with his inspection. Upfront and honest about the quality of work, and taking a bit more time to do the quality work. We appreciate the thoroughness and quality more than we would a quick, half-done job. John, Adam, Noe, Anceony, and Eric were pleasant to work with. I will highly recommend Mitchell Electric to anyone who seeks good quality work to be done. I look forward to working with Mitchell Electric in the near future on more projects. Thank you!! "
97% rating 100 from Sioux City, IA on Verified Purchase
"Darcie is always nice on the phone and listens to the details about the situation. Our tech was Eric, and he was very professional, and also friendly and personable. His suggestions about how to handle our security light issues were very helpful. Every time we drive into the driveway, we are so happy with his work - it is functioning how we always wanted, and it is refreshing. The light isn't on at all hours now. And he figured out our issues with wiring in the basement and fixed it. Appreciate it so much!"
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