Customer Reviews for Relief Heating and Cooling, LLC

4.9

213 reviews since August, 2020

(336) 442-9278 · reliefhc.com
Greensboro, NC 27407

Consumer Review Summary

213 reviews since August, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Relief Heating and Cooling, LLC. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

197 out of 211 gave 5 stars

Q: Timeliness in responding to your needs:

196 out of 211 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

95 out of 104 gave 5 stars

Q: Communication and follow-up from the Salesperson:

95 out of 103 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

96 out of 104 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

94 out of 104 gave 5 stars

Q: Condition of the work area after job completion:

192 out of 211 gave 5 stars

Q: How likely would you be to use our company again?

196 out of 212 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

195 out of 211 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

104 out of 107 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

97 out of 105 gave 5 stars

Q: Overall experience with the Service Technician:

104 out of 106 gave 5 stars

Q: Please rate your overall experience with our company:

198 out of 212 gave 5 stars

	100% rating 100 by C.H. from Greensboro, NC on 12/15/25 Verified Purchase "My complete experience with Relief was excellent!"
	100% rating 100 by W.S. from Mc Leansville, NC on 12/03/25 Verified Purchase "The tech was professional and courteous. He quickly identified the system issues, provided pictures of the faulty parts, and explained the repair process. I felt confident the work was being performed correctly and with expertise."
	100% rating 100 by V.S. from Greensboro, NC on 08/17/25 Verified Purchase "Thanks for your service in a timely manner over the years. Keep up the good work."
	100% rating 100 by B.W. from Charlotte, NC on 08/02/25 Verified Purchase "The team was professional, responsive, and on time. "
	100% rating 100 by A.U. from Winston Salem, NC on 07/11/25 Verified Purchase "First class service and reasonable prices. Also, honest diagnosis and salesmanship. Great job! "
	100% rating 100 by E.M. from High Point, NC on 02/23/25 Verified Purchase "I couldn't be more pleased with the exceptional service I received during my recent AC unit replacement. From the initial consultation to the final installation, every step of the process was handled with utmost professionalism and expertise. They carefully protected my floors and surrounding area before beginning the installation. What really stood out was their attention to detail. They didn't just swap out the unit and leave – they meticulously tested every component, adjusted the thermostat settings, and even helped me understand how to get the most efficient performance from my new system. The team cleaned up so thoroughly afterward that you wouldn't have known they had been there, except for the quietly humming new AC unit. The new system is running beautifully, and I've already noticed a significant improvement in both cooling performance and energy efficiency. My utility bills have decreased, and the house maintains a much more consistent temperature throughout. Their pricing was transparent with no surprise fees, and the quality of work definitely justified the investment. The warranty coverage they provided also gives me peace of mind for years to come. If you require HVAC work, don't hesitate to hire this company. They've proven that great service and technical expertise still exist in the home services industry."
	100% rating 100 by K.F. from Greensboro, NC on 02/14/25 Verified Purchase "Excellent service, and very professional. I would highly recommend this company for your HVAC needs."
	98% rating 100 by A.B. from Winston Salem, NC on 01/27/25 Verified Purchase "We’re glad we chose your company for doing our heating and air. The professionalism was excellent from talking with the secretary and the team that put the units in. Every concern I had was addressed. Thank you all so much and thank you for the gift!"
	100% rating 100 by C.P. from Mc Leansville, NC on 01/19/25 Verified Purchase "Very impressed by the work and professionalism of the technician. "
	100% rating 100 by M.M. from High Point, NC on 12/31/24 Verified Purchase "Very pleased! "

(94 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS