Customer Reviews for Advantage Latta-Whitlow

Advantage Latta-Whitlow

4.9

486 reviews since September, 2020

(785) 268-6996 · kansasadvantage.com
Lawrence, KS 66044

Consumer Review Summary

486 reviews since September, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Advantage Latta-Whitlow. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

441 out of 483 gave 5 stars

Q: Timeliness in responding to your needs:

48 out of 52 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

425 out of 472 gave 5 stars

Q: Communication and follow-up from the Salesperson:

409 out of 465 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

372 out of 390 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

363 out of 391 gave 5 stars

Q: Condition of the work area after job completion:

340 out of 394 gave 5 stars

Q: How likely would you be to use our company again?

356 out of 395 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

345 out of 395 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

Q: Please rate your overall experience with our company:

358 out of 394 gave 5 stars

	100% rating 100 by M.S. from Topeka, KS on 04/01/25 Verified Purchase "Very happy with the professional service. Prompt and reliable!! "
	100% rating 100 by M.H. from Topeka, KS on 03/15/25 Verified Purchase "Very happy with all of the staff and installation personnel. The installation area was left very clean and they took all of their trash. Looking forward to using the furnace and air conditioner. Thank all of you!"
	100% rating 100 by A.M. from Lawrence, KS on 03/01/25 Verified Purchase "Thomas, Gannon, and Damon were excellent and did a very thorough job from installation to clean-up. I was comfortable having them in my home and they were all knowledgeable and very polite! I am very happy with Advantage's services. "
	94% rating 100 by K.R. from Lawrence, KS on 02/27/25 Verified Purchase "I really felt comfortable discussing the options with the sales person. The installers were friendly and approachable. It was a good experience despite a couple minor complications."
	100% rating 100 by C.S. from Topeka, KS on 02/09/25 Verified Purchase "Thank you--love our new furnace."
	100% rating 100 by B.J. from Lawrence, KS on 01/25/25 Verified Purchase "The gentlemen that came and installed our furnace were Incredible!"
	100% rating 100 by D.B. from Topeka, KS on 01/10/25 Verified Purchase "The whole team from Advantage Latta-Whitlow was amazing to work with. From the friendliness of the office staff who helped me schedule my appointments to the service technicians who came out and did an amazing job on my projects, they are an amazing company that I will surely be using in the future!"
	100% rating 100 by D.H. from Lawrence, KS on 01/02/25 Verified Purchase "Nice people. Did a great job."
	100% rating 100 by J.L. from Lawrence, KS on 01/02/25 Verified Purchase "Josh and Gannon were polite and professional and addressed all my questions. The work was very good and fast."
	100% rating 100 by L.P. from Lecompton, KS on 12/31/24 Verified Purchase "Very good company to work with everyone is professional and they take care of your property. I really appreciate them."

(156 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS