Customer Reviews for Buschur's Refrigeration & AC

4.9

322 reviews since April, 2021

(419) 678-3821 · buschursrefrigeration.com
Saint Henry, OH 45883

Consumer Review Summary

322 reviews since April, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Buschur's Refrigeration & AC. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

301 out of 318 gave 5 stars

Q: Timeliness in responding to your needs:

268 out of 320 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

282 out of 306 gave 5 stars

Q: Communication and follow-up from the Salesperson:

256 out of 302 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

292 out of 306 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

286 out of 304 gave 5 stars

Q: Condition of the work area after job completion:

294 out of 318 gave 5 stars

Q: How likely would you be to use our company again?

294 out of 321 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

293 out of 320 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

11 out of 13 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

11 out of 13 gave 5 stars

Q: Overall experience with the Service Technician:

12 out of 13 gave 5 stars

Q: Please rate your overall experience with our company:

295 out of 321 gave 5 stars

	100% rating 100 by R.B. from Celina, OH on 09/15/25 Verified Purchase "Extremely satisfied! We love the mini-splits. They did a great job, keeping the house cool all summer with the high temperatures. "
	100% rating 100 by D.F. from Celina, OH on 03/26/25 Verified Purchase "The job site installer and technician, Dominic was friendly, courteous, and knowledgeable."
	100% rating 100 by J.S. from New Knoxville, OH on 03/26/25 Verified Purchase "Impressed with the installation and how everything was cleaned up. Great water quality so far!"
	100% rating 100 by E.B. from Greenville, OH on 03/23/25 Verified Purchase "Very professional, timely, and efficient. The quality of work was superb."
	100% rating 100 by F.J. from Greenville, OH on 03/01/25 Verified Purchase "Thanks for the gift. We love our new fireplace!"
	100% rating 100 by J.K. from Saint Marys, OH on 02/28/25 Verified Purchase "Everyone we talked to was knowledgeable and professional. The installation guys were great. They got right to work and explained everything we needed to know."
	100% rating 100 by K.A. from Harrod, OH on 02/11/25 Verified Purchase "The whole team was excellent, not only in knowledge but also in attitude and friendliness. Thank you so much for the cookies. Much appreciated."
	100% rating 100 by J.C. from Sidney, OH on 12/18/24 Verified Purchase "Very friendly staff."
	100% rating 100 by R.R. from Minster, OH on 12/18/24 Verified Purchase "LOVED everything about Buschur Refrigeration. I recommend them to others ALL the time!"
	100% rating 100 by J.S. from New Bremen, OH on 11/30/24 Verified Purchase "A very positive experience with Buschur's--very professional, very nice ,and friendly. The product was exactly as presented. I like this company."

(103 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS