Customer Reviews for Buschur's Refrigeration & AC

4.9

370 reviews since April, 2021

(419) 678-3821 · buschursrefrigeration.com
Saint Henry, OH 45883

Consumer Review Summary

370 reviews since April, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Buschur's Refrigeration & AC. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

345 out of 365 gave 5 stars

Q: Timeliness in responding to your needs:

311 out of 368 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

327 out of 354 gave 5 stars

Q: Communication and follow-up from the Salesperson:

299 out of 350 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

340 out of 354 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

332 out of 352 gave 5 stars

Q: Condition of the work area after job completion:

338 out of 366 gave 5 stars

Q: How likely would you be to use our company again?

338 out of 369 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

338 out of 368 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

11 out of 13 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

11 out of 13 gave 5 stars

Q: Overall experience with the Service Technician:

12 out of 13 gave 5 stars

Q: Please rate your overall experience with our company:

340 out of 369 gave 5 stars

	92% rating 100 by D.J. from New Bremen, OH on 05/01/26 Verified Purchase "Very impressed with the installation and the service men who did the installation. Excellent job. The guys were great to work with!"
	100% rating 100 by B.K. from Greenville, OH on 04/01/26 Verified Purchase "I primarily worked with Kimberly and Trent, and they both are outstanding. Truly, my experience with them and the other Buschur's team members could not have been better. They are very knowledgeable concerning their products, quick to respond, and eager to help. The installation guys, Trent and Kenny, paid close attention to all the details, were very neat and conscientious while in our home working on the installation, and left the place neat and clean. "
	100% rating 100 by B.K. from Troy, OH on 10/23/25 Verified Purchase "We find working with Buschur's is great. They are experienced in their field, personal, and respond quickly to any issues we see."
	100% rating 100 by R.B. from Celina, OH on 09/15/25 Verified Purchase "Extremely satisfied! We love the mini-splits. They did a great job, keeping the house cool all summer with the high temperatures. "
	100% rating 100 by D.F. from Celina, OH on 03/26/25 Verified Purchase "The job site installer and technician, Dominic was friendly, courteous, and knowledgeable."
	100% rating 100 by J.S. from New Knoxville, OH on 03/26/25 Verified Purchase "Impressed with the installation and how everything was cleaned up. Great water quality so far!"
	100% rating 100 by E.B. from Greenville, OH on 03/23/25 Verified Purchase "Very professional, timely, and efficient. The quality of work was superb."
	100% rating 100 by F.J. from Greenville, OH on 03/01/25 Verified Purchase "Thanks for the gift. We love our new fireplace!"
	100% rating 100 by J.K. from Saint Marys, OH on 02/28/25 Verified Purchase "Everyone we talked to was knowledgeable and professional. The installation guys were great. They got right to work and explained everything we needed to know."
	100% rating 100 by K.A. from Harrod, OH on 02/11/25 Verified Purchase "The whole team was excellent, not only in knowledge but also in attitude and friendliness. Thank you so much for the cookies. Much appreciated."

(106 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS