Customer Reviews for Pioneer Comfort Systems

Pioneer Comfort Systems

4.9

259 reviews since June, 2023

(318) 795-8000 · pioneercomfortsystems.com/
Shreveport, LA 71105

Consumer Review Summary

259 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

243 out of 255 gave 5 stars

Q: Timeliness in responding to your needs:

243 out of 253 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

234 out of 250 gave 5 stars

Q: Communication and follow-up from the Salesperson:

208 out of 247 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

239 out of 253 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

235 out of 254 gave 5 stars

Q: Condition of the work area after job completion:

219 out of 252 gave 5 stars

Q: How likely would you be to use our company again?

234 out of 258 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

228 out of 255 gave 5 stars

Q: Please rate your overall experience with our company:

236 out of 258 gave 5 stars

	100% rating 100 by W.B. from Shreveport, LA on 09/06/24 Verified Purchase "The Pioneer staff has always been pleasant to speak with and quick to respond with problems occur."
	100% rating 100 by J.H. from Bossier City, LA on 08/27/24 Verified Purchase "The guys were great! Even the dog liked them."
	100% rating 100 by O.P. from Shreveport, LA on 08/23/24 Verified Purchase "Excellent "
	100% rating 100 by P.P. from Shreveport, LA on 08/16/24 Verified Purchase "Professional, courteous, polite, knowledgeable wonderful company to do business with."
	100% rating 100 by K.D. from Mooringsport, LA on 08/09/24 Verified Purchase "The two service tech was very professional and informative about the job. "
	100% rating 100 by C.B. from Bossier City, LA on 08/04/24 Verified Purchase "Always the kindest and most professional. Love them for many years with our home. A fine company!"
	100% rating 100 by J.M. from Shreveport, LA on 08/01/24 Verified Purchase " Pioneer Comfort Systems in Shreveport, LA provided such comprehensive service to my home! It's important to have a reliable and efficient air conditioning system, water heater, and garbage disposal for a comfortable living environment. I was very satisfied with their service. They have been my service company for my air conditioning for the last few years. We recently decided to replace our water heater and garbage disposal. We were very pleased with the very professional services rendered."
	100% rating 100 by R.W. from Shreveport, LA on 07/27/24 Verified Purchase "Very satisfied."
	100% rating 100 by J.T. from Shreveport, LA on 07/27/24 Verified Purchase "Very prompt, courteous, polite, great clean-up, professional, caring and thorough."
	100% rating 100 by J.R. from Colorado Spgs, CO on 07/26/24 Verified Purchase "Great experience--saved my family! they were willing to put us first--even over the holidays. Thoughtful. Thank you so much."

(102 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS