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Pioneer Comfort Systems
97.395833333333 100
4.9

544 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ยท
Shreveport, LA 71105

Consumer Review Summary

544 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

512 out of 535 gave 5 stars

Q: Timeliness in responding to your needs:

514 out of 534 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

493 out of 527 gave 5 stars

Q: Communication and follow-up from the Salesperson:

445 out of 519 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

508 out of 532 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

495 out of 532 gave 5 stars

Q: Condition of the work area after job completion:

466 out of 529 gave 5 stars

Q: How likely would you be to use our company again?

500 out of 543 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

486 out of 535 gave 5 stars

Q: Please rate your overall experience with our company:

497 out of 542 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bossier City, LA on Verified Purchase
"I have been pleased with Pioneer Comfort Systems' products and services, but the reason I am sold on Pioneer is their employees. They are professional, knowledgeable, and very friendly people. I think the Pioneer staff - from the person answering the phone, to the service people completing the job, and all in between are Class Act people. They are an excellent TEAM!!"
100% rating 100 from Bossier City, LA on Verified Purchase
"Professional yet friendly sales and installation people. Happy with products and services."
98% rating 100 from Benton, LA on Verified Purchase
"Such a well-run business!!"
100% rating 100 from Greenwood, LA on Verified Purchase
"Excellent service in every way. "
100% rating 100 from Shreveport, LA on Verified Purchase
"Luke and Denzel were amazing during the installation."
100% rating 100 from Shreveport, LA on Verified Purchase
"I can always count on you being here when I need you, regardless of the time of day. "
100% rating 100 from Marshall, TX on Verified Purchase
"Everyone I spoke with at Pioneer was so professional and nice. Eric, the salesperson, had a wealth of knowledge and listened to my concerns. The install team was very punctual and had my new unit installed in no time. They were very professional and paid attention to detail when performing the installation. More importantly, they left their work area clean. I would highly recommend Pioneer for any of your service needs."
100% rating 100 from Bossier City, LA on Verified Purchase
"We have been using your service for nearly 25 years and have never been disappointed."
100% rating 100 from Bossier City, LA on Verified Purchase
"Professional and quick."
100% rating 100 from Bossier City, LA on Verified Purchase
"Your service was rated a ten, plus the tech was outstanding in their work and answering all questions, covering up furniture, cleaning up after work was done, overall top service! 10 stars! Keep doing what you do, never change, you got this. I like seeing you men working ********"
(220 Remaining)