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Pioneer Comfort Systems
97.379725085911 100
4.9

535 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ยท
Shreveport, LA 71105

Consumer Review Summary

535 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

503 out of 526 gave 5 stars

Q: Timeliness in responding to your needs:

505 out of 525 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

485 out of 518 gave 5 stars

Q: Communication and follow-up from the Salesperson:

437 out of 510 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

499 out of 523 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

487 out of 523 gave 5 stars

Q: Condition of the work area after job completion:

458 out of 520 gave 5 stars

Q: How likely would you be to use our company again?

491 out of 534 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

478 out of 526 gave 5 stars

Q: Please rate your overall experience with our company:

489 out of 533 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
98% rating 100 from Benton, LA on Verified Purchase
"Such a well-run business!!"
100% rating 100 from Greenwood, LA on Verified Purchase
"Excellent service in every way. "
100% rating 100 from Shreveport, LA on Verified Purchase
"Luke and Denzel were amazing during the installation."
100% rating 100 from Shreveport, LA on Verified Purchase
"I can always count on you being here when I need you, regardless of the time of day. "
100% rating 100 from Marshall, TX on Verified Purchase
"Everyone I spoke with at Pioneer was so professional and nice. Eric, the salesperson, had a wealth of knowledge and listened to my concerns. The install team was very punctual and had my new unit installed in no time. They were very professional and paid attention to detail when performing the installation. More importantly, they left their work area clean. I would highly recommend Pioneer for any of your service needs."
100% rating 100 from Bossier City, LA on Verified Purchase
"We have been using your service for nearly 25 years and have never been disappointed."
100% rating 100 from Bossier City, LA on Verified Purchase
"Professional and quick."
100% rating 100 from Bossier City, LA on Verified Purchase
"Your service was rated a ten, plus the tech was outstanding in their work and answering all questions, covering up furniture, cleaning up after work was done, overall top service! 10 stars! Keep doing what you do, never change, you got this. I like seeing you men working ********"
100% rating 100 from Shreveport, LA on Verified Purchase
"We are always happy with the work done by Pioneer. Their techs are knowledgeable and always explain the issue and the repair. Very prompt following our call. Ethan is outstanding as well. We have dealt with him several times, always personable and professional. "
100% rating 100 from Shreveport, LA on Verified Purchase
"Very good service and manager. Did a great job. "
(218 Remaining)