VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Pioneer Comfort Systems
97.386501414522 100
4.9

756 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ·
Shreveport, LA 71105

Consumer Review Summary

756 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

711 out of 744 gave 5 stars

Q: Timeliness in responding to your needs:

713 out of 744 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

686 out of 738 gave 5 stars

Q: Communication and follow-up from the Salesperson:

630 out of 727 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

709 out of 743 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

686 out of 742 gave 5 stars

Q: Condition of the work area after job completion:

650 out of 736 gave 5 stars

Q: How likely would you be to use our company again?

699 out of 754 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

679 out of 744 gave 5 stars

Q: Please rate your overall experience with our company:

692 out of 751 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
85% rating 100 from Keithville, LA on Verified Purchase
"It’s all good!"
100% rating 100 from Coushatta, LA on Verified Purchase
"The entire experience was as good as your experience with your air conditioning group, A-plus! Stay like you are, and you all will grow and stay in business for a real long time!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Y'all are GREAT!"
78% rating 100 from Shreveport, LA on Verified Purchase
"Thanks, great job!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Thank you to Ron for recommending Pioneer Comfort Systems - Shreveport. Malik and Jerry were prompt and professional."
100% rating 100 from Bossier City, LA on Verified Purchase
"Great service!"
100% rating 100 from Greenwood, LA on Verified Purchase
"I was very impressed with the service of this company, not only the office personnel but also the service men who did the work. Thank you for an awesome job."
100% rating 100 from Shreveport, LA on Verified Purchase
"Excellent customer service! "
100% rating 100 from Shreveport, LA on Verified Purchase
"Love you, guys!"
100% rating 100 from Shreveport, LA on Verified Purchase
"I chose Pioneer based on the information the salesperson gave me. He explained that Pioneer is a local company and that your crew is trained and certified by American Standard. He also explained that all three of my air conditioners would be service-free for one year. Although I paid more for my system than the two other quotes I received, I found value in the extra costs. I also liked that I could finance at 0% interest for five years."
(284 Remaining)