Customer Reviews for Pioneer Comfort Systems

Pioneer Comfort Systems

4.9

691 reviews since June, 2023

(318) 795-8000 · pioneercomfortsystems.com/
Shreveport, LA 71105

Consumer Review Summary

691 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

653 out of 680 gave 5 stars

Q: Timeliness in responding to your needs:

656 out of 680 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

634 out of 674 gave 5 stars

Q: Communication and follow-up from the Salesperson:

577 out of 663 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

650 out of 679 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

631 out of 678 gave 5 stars

Q: Condition of the work area after job completion:

596 out of 673 gave 5 stars

Q: How likely would you be to use our company again?

639 out of 689 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

622 out of 680 gave 5 stars

Q: Please rate your overall experience with our company:

636 out of 687 gave 5 stars

	98% rating 100 by G.T. from Bossier City, LA on 07/08/26 Verified Purchase "It was good from sales, installers, to the final follow-up. Had a concern about the height of the unit. But it was explained that Pioneer builds them this way."
	100% rating 100 by M.D. from Shreveport, LA on 07/07/26 Verified Purchase "There are not many companies that are as professional and seem to care about customer service as your company. Keep up the good work!"
	100% rating 100 by F.F. from Shreveport, LA on 06/27/26 Verified Purchase "Top-notch plumbers. "
	100% rating 100 by R.F. from Shreveport, LA on 06/25/26 Verified Purchase "Very pleased with the professional service and speed with which the job was handled. Still waiting on one last portion of the job to be completed, but so far, everything is as expected."
	100% rating 100 by R.S. from Shreveport, LA on 06/18/26 Verified Purchase "Explained everything very well and told me my options. "
	100% rating 100 by S.Z. from Shreveport, LA on 06/17/26 Verified Purchase "We appreciate your semiannual service, competently and professionally done. For the vent, a reasonable price and very neatly, professionally, and respectfully done. Give those two a special thank you from us."
	100% rating 100 by W.T. from Shreveport, LA on 06/16/26 Verified Purchase "Very professional installation, appreciate the assistance in getting a new A/C unit installed."
	100% rating 100 by J.T. from Shreveport, LA on 06/10/26 Verified Purchase "I am very happy with Pioneer and your employees. My son knows Michael and highly regards him and his company. I also purchased a Halo Water Filtration system I am very pleased with. Everyone who has serviced my home has been great. Thanks and God bless."
	100% rating 100 by K.E. from Keithville, LA on 06/01/26 Verified Purchase "Very happy we went with Pioneer, and so far we are very satisfied with the unit!"
	100% rating 100 by S.M. from Shreveport, LA on 05/13/26 Verified Purchase "We have been Pioneer customers for years. We have always been very happy with their professionalism and expertise."

(269 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS