VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Pioneer Comfort Systems
97.479350612361 100
4.9

715 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ·
Shreveport, LA 71105

Consumer Review Summary

715 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

676 out of 704 gave 5 stars

Q: Timeliness in responding to your needs:

677 out of 704 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

653 out of 698 gave 5 stars

Q: Communication and follow-up from the Salesperson:

596 out of 687 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

673 out of 703 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

650 out of 702 gave 5 stars

Q: Condition of the work area after job completion:

616 out of 697 gave 5 stars

Q: How likely would you be to use our company again?

661 out of 713 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

643 out of 704 gave 5 stars

Q: Please rate your overall experience with our company:

656 out of 710 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Shreveport, LA on Verified Purchase
"Thank you!"
100% rating 100 from Minden, LA on Verified Purchase
"Workers were polite and neat. They were quiet and cleaned up after themselves. "
100% rating 100 from Shreveport, LA on Verified Purchase
"I have been a customer of Pioneer Comfort Systems for about eight, maybe nine years all the people who have ever come to my house to service. My systems have been wonderful, professional, respectful, always friendly with me, and giving me good information, so every time I need this kind of service. Pioneer is the only one I’d even call, and this time, with this service, you proved you are wonderful. Your people are so well trained, and they respect and take care of the customer. Thank you very much!"
100% rating 100 from Shreveport, LA on Verified Purchase
"What an amazing company to work with. Every employee I’ve met or talked to is above the bar in every metric you can have. Appreciative of the improvements to my family’s quality of life. Highly recommend! Awesome job!"
98% rating 100 from Bossier City, LA on Verified Purchase
"It was good from sales, installers, to the final follow-up. Had a concern about the height of the unit. But it was explained that Pioneer builds them this way."
100% rating 100 from Shreveport, LA on Verified Purchase
"There are not many companies that are as professional and seem to care about customer service as your company. Keep up the good work!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Top-notch plumbers. "
100% rating 100 from Shreveport, LA on Verified Purchase
"Very pleased with the professional service and speed with which the job was handled. Still waiting on one last portion of the job to be completed, but so far, everything is as expected."
100% rating 100 from Shreveport, LA on Verified Purchase
"Explained everything very well and told me my options. "
100% rating 100 from Shreveport, LA on Verified Purchase
"We appreciate your semiannual service, competently and professionally done. For the vent, a reasonable price and very neatly, professionally, and respectfully done. Give those two a special thank you from us."
(273 Remaining)