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Pioneer Comfort Systems
96.904376012966 100
4.9

316 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ยท
Shreveport, LA 71105

Consumer Review Summary

316 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

294 out of 310 gave 5 stars

Q: Timeliness in responding to your needs:

296 out of 308 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

282 out of 303 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 301 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

287 out of 306 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

281 out of 308 gave 5 stars

Q: Condition of the work area after job completion:

265 out of 307 gave 5 stars

Q: How likely would you be to use our company again?

282 out of 315 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

275 out of 312 gave 5 stars

Q: Please rate your overall experience with our company:

285 out of 315 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bossier City, LA on Verified Purchase
"Thank you all--everything was done promptly and all the guys who came out were very friendly."
100% rating 100 from Shreveport, LA on Verified Purchase
"Everyone is so helpful and friendly and your service is great."
100% rating 100 from Shreveport, LA on Verified Purchase
"The crew was on time, polite, and knowledgeable. I have never been so happy to have A/C again."
100% rating 100 from Shreveport, LA on Verified Purchase
"Very happy with everything."
100% rating 100 from Shreveport, LA on Verified Purchase
"From sales visit to installation completion, I would rate my overall experience an 11 on a 1- 10 scale!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Great integrity. Your service people are always professional and explain the work process well. We were previous Payne customers and were transferred to your company. "
100% rating 100 from Bossier City, LA on Verified Purchase
"The two were very polite and explained things to me. It looks like a job well done. "
100% rating 100 from Shreveport, LA on Verified Purchase
"It's always top-notch service and response time. "
100% rating 100 from Haughton, LA on Verified Purchase
"Always top-quality work!"
92% rating 100 from Keithville, LA on Verified Purchase
"Thank you for meeting our needs and doing it the right way."
(125 Remaining)