Customer Reviews for Pioneer Comfort Systems

Pioneer Comfort Systems

4.9

653 reviews since June, 2023

(318) 795-8000 · pioneercomfortsystems.com/
Shreveport, LA 71105

Consumer Review Summary

653 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

617 out of 644 gave 5 stars

Q: Timeliness in responding to your needs:

619 out of 643 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

596 out of 636 gave 5 stars

Q: Communication and follow-up from the Salesperson:

543 out of 627 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

614 out of 641 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

596 out of 640 gave 5 stars

Q: Condition of the work area after job completion:

562 out of 636 gave 5 stars

Q: How likely would you be to use our company again?

603 out of 651 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

588 out of 642 gave 5 stars

Q: Please rate your overall experience with our company:

600 out of 649 gave 5 stars

	100% rating 100 by C.H. from Shreveport, LA on 04/29/26 Verified Purchase "We appreciate the professionalism and cleanliness. Old school values in this new age! Ethan, Lucas, Jack, and all the guys are rock stars!! The lady in the office was great, also!!! "
	100% rating 100 by J.S. from Shreveport, LA on 04/28/26 Verified Purchase "I had a great experience with the entire process of replacing my HVAC system. I am also extremely happy with the new system. "
	100% rating 100 by E.K. from Shreveport, LA on 04/28/26 Verified Purchase "Clearly explained the need for my space, professionalism, courtesy, efficiency, and most of all, speed of installation and clean up."
	100% rating 100 by B.G. from Shreveport, LA on 03/27/26 Verified Purchase "Eric and the entire team were pleasant, knowledgeable, and professional from start to finish. Very happy with the experience. "
	100% rating 100 by R.B. from Bossier City, LA on 03/19/26 Verified Purchase "Have been a Pioneer customer for years. They've always done a great job and in a timely fashion."
	100% rating 100 by D.B. from Minden, LA on 02/27/26 Verified Purchase "It has been a pleasure to work with your sales team. They were very professional and thorough in their presentation. We felt comfortable in our decision to work with you. "
	100% rating 100 by J.S. from Shreveport, LA on 02/21/26 Verified Purchase "Customer service was great, and the work was great!"
	100% rating 100 by E.K. from Shreveport, LA on 02/20/26 Verified Purchase "The company and employees are great!"
	100% rating 100 by N.J. from Shreveport, LA on 02/06/26 Verified Purchase "Good job!"
	100% rating 100 by D.B. from Shreveport, LA on 02/03/26 Verified Purchase "Timely manner when service is required. Courteous employees! "

(256 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS