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Pioneer Comfort Systems
97.27898037629 100
4.9

505 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ยท
Shreveport, LA 71105

Consumer Review Summary

505 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

473 out of 496 gave 5 stars

Q: Timeliness in responding to your needs:

476 out of 495 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

456 out of 488 gave 5 stars

Q: Communication and follow-up from the Salesperson:

413 out of 482 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

469 out of 493 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

457 out of 493 gave 5 stars

Q: Condition of the work area after job completion:

429 out of 491 gave 5 stars

Q: How likely would you be to use our company again?

463 out of 504 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

451 out of 498 gave 5 stars

Q: Please rate your overall experience with our company:

460 out of 503 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Shreveport, LA on Verified Purchase
"The team worked well together and made sure the areas were clean before they left."
100% rating 100 from Shreveport, LA on Verified Purchase
"Quick, easy, and dependable."
100% rating 100 from Shreveport, LA on Verified Purchase
"Everyone was very nice and professional."
100% rating 100 from Shreveport, LA on Verified Purchase
"Every aspect of this purchase was handled with the utmost in customer satisfaction - everything from the initial call - to evaluation of the problem - cost - installation - and followup was "over the top" - I wish every company I have dealt with in the past as well as those to come in the future could have or would train under the management and ownership group!"
100% rating 100 from Shreveport, LA on Verified Purchase
"I am consistently impressed by the technicians and their work. They are trained for excellence and it shows every time."
100% rating 100 from Shreveport, LA on Verified Purchase
"Everything from the initial visit to job completion was great!"
100% rating 100 from Bossier City, LA on Verified Purchase
"The entire process was pleasant. The workers were top-notch."
100% rating 100 from Shreveport, LA on Verified Purchase
"Eric in sales knew the product line and explained it in depth, what we were getting and why. The installation team was outstanding, better than A+."
100% rating 100 from Shreveport, LA on Verified Purchase
"Great work! The response was better than I expected. Good to see a company with customer service."
100% rating 100 from Benton, LA on Verified Purchase
"Eric was very responsive and knowledgeable. Bobby was also very knowledgeable and answered any questions I had. I am very pleased with my experience with the Pioneer team."
(202 Remaining)