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Pioneer Comfort Systems
97.479979108635 100
4.9

586 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ยท
Shreveport, LA 71105

Consumer Review Summary

586 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

553 out of 577 gave 5 stars

Q: Timeliness in responding to your needs:

555 out of 576 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

533 out of 569 gave 5 stars

Q: Communication and follow-up from the Salesperson:

480 out of 560 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

548 out of 574 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

533 out of 573 gave 5 stars

Q: Condition of the work area after job completion:

502 out of 569 gave 5 stars

Q: How likely would you be to use our company again?

541 out of 585 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

527 out of 577 gave 5 stars

Q: Please rate your overall experience with our company:

538 out of 584 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bossier City, LA on Verified Purchase
"Amazing work! "
100% rating 100 from Bossier City, LA on Verified Purchase
"Excellent service!"
98% rating 100 from Bossier City, LA on Verified Purchase
"All contacts with Pioneer staff and service techs were friendly and professional."
100% rating 100 from Coushatta, LA on Verified Purchase
"You guys did what you said you would do and did it exceptionally. Looking forward to doing business with you in the future! "
100% rating 100 from Shreveport, LA on Verified Purchase
"Great communication with sales and installers. They treated our home and us with respect. They kept us abreast of what was happening. They did a great job!"
100% rating 100 from Shreveport, LA on Verified Purchase
"The purchase and installation of our HVAC system was seamless. Our salesman was very knowledgeable and friendly. He explained the pros and cons of different options and was very patient as we made our decision. The installation team was great. They were very efficient and gave us progress updates throughout the day. They cleaned up completely after they were done. We also appreciated the follow-up visit by our salesman to ensure we were completely satisfied. We will recommend Pioneer to friends and family. "
100% rating 100 from Haughton, LA on Verified Purchase
"We have been customers for about 25-30 years. We have always used the Heating and Cooling Division, and now use the Plumbing Division again...Have always been satisfied with the products and the work that is done. The company stands behind its work, the Personnel have been more than satisfactory, and there are no regrets on our part for doing business with Pioneer!"
100% rating 100 from Bossier City, LA on Verified Purchase
"Everyone from Pioneer involved in the process was very helpful!"
100% rating 100 from Shreveport, LA on Verified Purchase
" Very good!!"
100% rating 100 from Coushatta, LA on Verified Purchase
"Our experience was the best; we were completely satisfied from start to finish. You guys do it right. Very happy to do business with all of you! "
(231 Remaining)