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Pioneer Comfort Systems
97.319309600863 100
4.9

474 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ยท
Shreveport, LA 71105

Consumer Review Summary

474 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

443 out of 465 gave 5 stars

Q: Timeliness in responding to your needs:

446 out of 464 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

427 out of 457 gave 5 stars

Q: Communication and follow-up from the Salesperson:

386 out of 452 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

439 out of 462 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

427 out of 462 gave 5 stars

Q: Condition of the work area after job completion:

402 out of 461 gave 5 stars

Q: How likely would you be to use our company again?

433 out of 473 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

421 out of 467 gave 5 stars

Q: Please rate your overall experience with our company:

430 out of 472 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Shreveport, LA on Verified Purchase
"Everyone we came into contact with was polite, professional, and pleasant. Great work is always provided."
100% rating 100 from Bossier City, LA on Verified Purchase
"The technicians were very respectful and their work was thorough."
100% rating 100 from Shreveport, LA on Verified Purchase
"Excellent service."
100% rating 100 from Shreveport, LA on Verified Purchase
"I am well pleased with the personnel and service of Pioneer, especially in this tough situation. They make it look easy. We have been customers for many years, and I have never been disappointed. Good job everyone!"
100% rating 100 from Haughton, LA on Verified Purchase
"Work and insulation by the crew were excellent as before; work crews did the job right and cleaned up after the job. Job well done."
100% rating 100 from Shreveport, LA on Verified Purchase
"I have used Pioneer since moving to Shreveport in 1972. I left for a short time in 2016, but Pioneer service brought me back!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Been a customer for roughly 40 years and intend to continue to do so!"
100% rating 100 from Shreveport, LA on Verified Purchase
"We appreciate you so much!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Totally pleased with my experience with Pioneer Comfort Systems!"
100% rating 100 from Haughton, LA on Verified Purchase
"I really appreciate your professionalism and prompt service every time I have called. "
(183 Remaining)