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Pioneer Comfort Systems
97.475673951188 100
4.9

639 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ยท
Shreveport, LA 71105

Consumer Review Summary

639 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

604 out of 630 gave 5 stars

Q: Timeliness in responding to your needs:

606 out of 629 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

584 out of 622 gave 5 stars

Q: Communication and follow-up from the Salesperson:

530 out of 613 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

600 out of 627 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

583 out of 626 gave 5 stars

Q: Condition of the work area after job completion:

549 out of 622 gave 5 stars

Q: How likely would you be to use our company again?

590 out of 637 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

576 out of 628 gave 5 stars

Q: Please rate your overall experience with our company:

587 out of 635 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Shreveport, LA on Verified Purchase
"Eric and the entire team were pleasant, knowledgeable, and professional from start to finish. Very happy with the experience. "
100% rating 100 from Bossier City, LA on Verified Purchase
"Have been a Pioneer customer for years. They've always done a great job and in a timely fashion."
100% rating 100 from Minden, LA on Verified Purchase
"It has been a pleasure to work with your sales team. They were very professional and thorough in their presentation. We felt comfortable in our decision to work with you. "
100% rating 100 from Shreveport, LA on Verified Purchase
"Customer service was great, and the work was great!"
100% rating 100 from Shreveport, LA on Verified Purchase
"The company and employees are great!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Good job!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Timely manner when service is required. Courteous employees! "
100% rating 100 from Shreveport, LA on Verified Purchase
"Lucas and Jake replaced a sewer line in our yard. They were very respectful and courteous and did a timely, thorough job. We were pleased with their explanation of what needed to be done and their efficiency at completing the job."
100% rating 100 from Shreveport, LA on Verified Purchase
"I have been a customer of Pioneer for many years. Each interaction has been beneficial, affordable, and worthwhile. The team is adept at customer service and also gets the job done expeditiously. I highly recommend their services!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Great prompt service. Y'all deliver an excellent product, great response time, give options, and you build trust. You never oversell, just give recommendations. I trust that whatever you recommend, you would do in your own house. "
(253 Remaining)