VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Pioneer Comfort Systems
97.446457990115 100
4.9

742 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ·
Shreveport, LA 71105

Consumer Review Summary

742 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

699 out of 730 gave 5 stars

Q: Timeliness in responding to your needs:

700 out of 730 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

675 out of 724 gave 5 stars

Q: Communication and follow-up from the Salesperson:

619 out of 713 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

697 out of 729 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

674 out of 728 gave 5 stars

Q: Condition of the work area after job completion:

639 out of 723 gave 5 stars

Q: How likely would you be to use our company again?

687 out of 740 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

667 out of 730 gave 5 stars

Q: Please rate your overall experience with our company:

681 out of 737 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Shreveport, LA on Verified Purchase
"Thank you to Ron for recommending Pioneer Comfort Systems - Shreveport. Malik and Jerry were prompt and professional."
100% rating 100 from Bossier City, LA on Verified Purchase
"Great service!"
100% rating 100 from Greenwood, LA on Verified Purchase
"I was very impressed with the service of this company, not only the office personnel but also the service men who did the work. Thank you for an awesome job."
100% rating 100 from Shreveport, LA on Verified Purchase
"Excellent customer service! "
100% rating 100 from Shreveport, LA on Verified Purchase
"Love you, guys!"
100% rating 100 from Shreveport, LA on Verified Purchase
"I chose Pioneer based on the information the salesperson gave me. He explained that Pioneer is a local company and that your crew is trained and certified by American Standard. He also explained that all three of my air conditioners would be service-free for one year. Although I paid more for my system than the two other quotes I received, I found value in the extra costs. I also liked that I could finance at 0% interest for five years."
100% rating 100 from Shreveport, LA on Verified Purchase
"Thanks!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Thank you!"
100% rating 100 from Minden, LA on Verified Purchase
"Workers were polite and neat. They were quiet and cleaned up after themselves. "
100% rating 100 from Shreveport, LA on Verified Purchase
"I have been a customer of Pioneer Comfort Systems for about eight, maybe nine years all the people who have ever come to my house to service. My systems have been wonderful, professional, respectful, always friendly with me, and giving me good information, so every time I need this kind of service. Pioneer is the only one I’d even call, and this time, with this service, you proved you are wonderful. Your people are so well trained, and they respect and take care of the customer. Thank you very much!"
(280 Remaining)