VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Pioneer Comfort Systems
97.492676201964 100
4.9

592 reviews since June, 2023

Pioneer Comfort Systems
(318) 795-8000 ·
Shreveport, LA 71105

Consumer Review Summary

592 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

559 out of 583 gave 5 stars

Q: Timeliness in responding to your needs:

561 out of 582 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

539 out of 575 gave 5 stars

Q: Communication and follow-up from the Salesperson:

486 out of 566 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

554 out of 580 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

539 out of 579 gave 5 stars

Q: Condition of the work area after job completion:

508 out of 575 gave 5 stars

Q: How likely would you be to use our company again?

546 out of 591 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

532 out of 583 gave 5 stars

Q: Please rate your overall experience with our company:

542 out of 589 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Shreveport, LA on Verified Purchase
"Jessica, Brian, Eric, Drake, and Jacob all worked like a well-oiled machine. What a team. Everyone was very professional and friendly. The mini split installed in my Diva Den looks so sleek, and it’s very quiet. I love everything about it. Thank you, Pioneer Comfort System, for such exceptional service."
100% rating 100 from Bossier City, LA on Verified Purchase
"Amazing work! "
100% rating 100 from Bossier City, LA on Verified Purchase
"Excellent service!"
98% rating 100 from Bossier City, LA on Verified Purchase
"All contacts with Pioneer staff and service techs were friendly and professional."
100% rating 100 from Coushatta, LA on Verified Purchase
"You guys did what you said you would do and did it exceptionally. Looking forward to doing business with you in the future! "
100% rating 100 from Shreveport, LA on Verified Purchase
"Great communication with sales and installers. They treated our home and us with respect. They kept us abreast of what was happening. They did a great job!"
100% rating 100 from Shreveport, LA on Verified Purchase
"The purchase and installation of our HVAC system was seamless. Our salesman was very knowledgeable and friendly. He explained the pros and cons of different options and was very patient as we made our decision. The installation team was great. They were very efficient and gave us progress updates throughout the day. They cleaned up completely after they were done. We also appreciated the follow-up visit by our salesman to ensure we were completely satisfied. We will recommend Pioneer to friends and family. "
100% rating 100 from Haughton, LA on Verified Purchase
"We have been customers for about 25-30 years. We have always used the Heating and Cooling Division, and now use the Plumbing Division again...Have always been satisfied with the products and the work that is done. The company stands behind its work, the Personnel have been more than satisfactory, and there are no regrets on our part for doing business with Pioneer!"
100% rating 100 from Bossier City, LA on Verified Purchase
"Everyone from Pioneer involved in the process was very helpful!"
100% rating 100 from Shreveport, LA on Verified Purchase
" Very good!!"
(232 Remaining)