Customer Reviews for Pioneer Comfort Systems

Pioneer Comfort Systems

4.9

232 reviews since June, 2023

(318) 795-8000 · pioneercomfortsystems.com/
Shreveport, LA 71105

Consumer Review Summary

232 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pioneer Comfort Systems. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

217 out of 229 gave 5 stars

Q: Timeliness in responding to your needs:

217 out of 227 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

210 out of 224 gave 5 stars

Q: Communication and follow-up from the Salesperson:

185 out of 221 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

214 out of 228 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

211 out of 228 gave 5 stars

Q: Condition of the work area after job completion:

195 out of 227 gave 5 stars

Q: How likely would you be to use our company again?

209 out of 231 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

204 out of 229 gave 5 stars

Q: Please rate your overall experience with our company:

212 out of 231 gave 5 stars

	100% rating 100 by J.R. from Colorado Spgs, CO on 07/26/24 Verified Purchase "Great experience--saved my family! they were willing to put us first--even over the holidays. Thoughtful. Thank you so much."
	100% rating 100 by R.M. from Shreveport, LA on 07/26/24 Verified Purchase "I was very happy with your service."
	97% rating 100 by R.O. from Bossier City, LA on 07/15/24 Verified Purchase "I am SO pleased with your technicians for their knowledge, great attitude, work ethic, and determination to find the problems and fix them--also great communications. Thank you all (technicians, bosses, and telephone reps)!"
	100% rating 100 by D.S. from Shreveport, LA on 07/09/24 Verified Purchase "Worked hard to get my new unit installed--explained things well to me!"
	100% rating 100 by R.C. from Shreveport, LA on 06/28/24 Verified Purchase "Great experience! Customer for over 10 years. Always come promptly and fix any problems we report. Knowledgeable and personable staff. "
	by S.C. from Bossier City, LA on 06/27/24 Verified Purchase "Very satisfied! "
	100% rating 100 by D.K. from Bossier City, LA on 06/24/24 Verified Purchase "Everyone that came to our house did a great job and they were very professional. "
	98% rating 100 by V.L. from Shreveport, LA on 06/24/24 Verified Purchase "We are very pleased with their quick response."
	100% rating 100 by A.P. from Shreveport, LA on 06/14/24 Verified Purchase "I was totally impressed with the sales crew, the quickness of contacting me, the explanation of the issues, the offers they have, and the quickness of installation of my new system. The installation crew was top-notch... I would highly recommend you again."
	100% rating 100 by J.B. from Shreveport, LA on 06/14/24 Verified Purchase "Provides peace of mind providers who are skilled and trustworthy. We can depend on Pioneer!"

(86 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS