98.349719101124 100
4.9

285 reviews since December, 2020

Lawson Air Conditioning & Plumbing, Inc.
(770) 536-2301 ยท
Gainesville, GA 30501

Consumer Review Summary

285 reviews since December, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Lawson Air Conditioning & Plumbing, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

270 out of 283 gave 5 stars

Q: Timeliness in responding to your needs:

268 out of 286 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

268 out of 277 gave 5 stars

Q: Communication and follow-up from the Salesperson:

256 out of 278 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

262 out of 276 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

250 out of 277 gave 5 stars

Q: Condition of the work area after job completion:

257 out of 284 gave 5 stars

Q: How likely would you be to use our company again?

278 out of 287 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

276 out of 287 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

9 out of 9 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

9 out of 9 gave 5 stars

Q: Overall experience with the Service Technician:

8 out of 8 gave 5 stars

Q: Please rate your overall experience with our company:

277 out of 287 gave 5 stars