Customer Reviews for Parks Heating Cooling Plumbing & Electrical

Parks Heating Cooling Plumbing & Electrical

4.8

870 reviews since November, 2020

(704) 247-6969 · parkshvac.com
Indian Trail, NC 28079

Consumer Review Summary

870 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parks Heating Cooling Plumbing & Electrical. Here are the results to date:

5 Star

87%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

780 out of 858 gave 5 stars

Q: Timeliness in responding to your needs:

771 out of 861 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

768 out of 859 gave 5 stars

Q: Communication and follow-up from the Salesperson:

685 out of 844 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

805 out of 864 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

766 out of 852 gave 5 stars

Q: Condition of the work area after job completion:

747 out of 853 gave 5 stars

Q: How likely would you be to use our company again?

725 out of 859 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

713 out of 862 gave 5 stars

Q: Please rate your overall experience with our company:

721 out of 856 gave 5 stars

	100% rating 100 by H.T. from Waxhaw, NC on 04/30/25 Verified Purchase "Professional, timely, respectful of property, and clean."
	100% rating 100 by J.E. from Charlotte, NC on 04/15/25 Verified Purchase "Everyone is so polite, helpful, and respectful- thoroughly explaining choices and options - always a positive experience! "
	100% rating 100 by S.M. from Cornelius, NC on 04/14/25 Verified Purchase "Parks has been an excellent company to work with. Everyone has been very professional, courteous, and friendly. The service people are very knowledgeable and do excellent work. "
	100% rating 100 by C.M. from Indian Land, SC on 04/07/25 Verified Purchase "Have been pleased with the timeliness and professionalism as a prior customer. They are very honest."
	100% rating 100 by M.C. from Fort Mill, SC on 04/01/25 Verified Purchase "We’re pleased with the work the team has done from installing the water tank to the entire HVAC system. I can’t remember all of their names, but they were professional and worked very hard. Also, Patrick is a great sales rep. He is professional, very knowledgeable, and technical. He answered all of the questions. "
	100% rating 100 by J.A. from Monroe, NC on 03/27/25 Verified Purchase "Excellent Job and Parts!"
	100% rating 100 by J.M. from Charlotte, NC on 03/23/25 Verified Purchase "Ralph did a great job!"
	100% rating 100 by K.C. from Fort Mill, SC on 03/21/25 Verified Purchase "Excellent service when we called. Quick follow-through with service."
	100% rating 100 by A.B. from Pineville, NC on 03/19/25 Verified Purchase "Salespeople and technicians were all knowledgeable, explained things clearly, were friendly, timely, cleaned up, and thorough. Thank you for walking me through the process. It helped me to remain calm during a major expense. "
	100% rating 100 by J.C. from Matthews, NC on 03/17/25 Verified Purchase "Professional, knowledgeable, and prompt."

(316 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS