95.410212277682 100
4.8

885 reviews since November, 2020

Parks Heating Cooling Plumbing & Electrical
(704) 247-6969 ยท
Indian Trail, NC 28079

Consumer Review Summary

885 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parks Heating Cooling Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

794 out of 873 gave 5 stars

Q: Timeliness in responding to your needs:

785 out of 876 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

781 out of 873 gave 5 stars

Q: Communication and follow-up from the Salesperson:

695 out of 858 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

820 out of 879 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

779 out of 867 gave 5 stars

Q: Condition of the work area after job completion:

762 out of 868 gave 5 stars

Q: How likely would you be to use our company again?

738 out of 873 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

725 out of 877 gave 5 stars

Q: Please rate your overall experience with our company:

733 out of 871 gave 5 stars