95.338137472284 100
4.8

916 reviews since November, 2020

Parks Heating Cooling Plumbing & Electrical
(704) 247-6969 ·
Indian Trail, NC 28079

Consumer Review Summary

916 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parks Heating Cooling Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

821 out of 904 gave 5 stars

Q: Timeliness in responding to your needs:

810 out of 907 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

806 out of 904 gave 5 stars

Q: Communication and follow-up from the Salesperson:

718 out of 888 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

848 out of 910 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

803 out of 898 gave 5 stars

Q: Condition of the work area after job completion:

788 out of 898 gave 5 stars

Q: How likely would you be to use our company again?

761 out of 903 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

749 out of 907 gave 5 stars

Q: Please rate your overall experience with our company:

756 out of 901 gave 5 stars