95.363040036191 100
4.8

898 reviews since November, 2020

Parks Heating Cooling Plumbing & Electrical
(704) 247-6969 ·
Indian Trail, NC 28079

Consumer Review Summary

898 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parks Heating Cooling Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

806 out of 886 gave 5 stars

Q: Timeliness in responding to your needs:

796 out of 889 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

792 out of 886 gave 5 stars

Q: Communication and follow-up from the Salesperson:

706 out of 871 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

831 out of 892 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

790 out of 880 gave 5 stars

Q: Condition of the work area after job completion:

772 out of 881 gave 5 stars

Q: How likely would you be to use our company again?

746 out of 885 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

734 out of 889 gave 5 stars

Q: Please rate your overall experience with our company:

742 out of 883 gave 5 stars