95.328070764752 100
4.8

907 reviews since November, 2020

Parks Heating Cooling Plumbing & Electrical
(704) 247-6969 ·
Indian Trail, NC 28079

Consumer Review Summary

907 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parks Heating Cooling Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

813 out of 895 gave 5 stars

Q: Timeliness in responding to your needs:

803 out of 898 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

799 out of 895 gave 5 stars

Q: Communication and follow-up from the Salesperson:

712 out of 880 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

839 out of 901 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

797 out of 889 gave 5 stars

Q: Condition of the work area after job completion:

779 out of 889 gave 5 stars

Q: How likely would you be to use our company again?

753 out of 894 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

740 out of 898 gave 5 stars

Q: Please rate your overall experience with our company:

748 out of 892 gave 5 stars