95.282325776658 100
4.8

967 reviews since November, 2020

Parks Heating Cooling Plumbing & Electrical
(704) 247-6969 ·
Indian Trail, NC 28079

Consumer Review Summary

967 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parks Heating Cooling Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

867 out of 955 gave 5 stars

Q: Timeliness in responding to your needs:

854 out of 958 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

852 out of 954 gave 5 stars

Q: Communication and follow-up from the Salesperson:

760 out of 939 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

894 out of 961 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

846 out of 948 gave 5 stars

Q: Condition of the work area after job completion:

829 out of 949 gave 5 stars

Q: How likely would you be to use our company again?

806 out of 954 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

789 out of 958 gave 5 stars

Q: Please rate your overall experience with our company:

799 out of 952 gave 5 stars