Customer Reviews for Mathews CCAC

Mathews CCAC

4.9

905 reviews since February, 2021

(817) 459-4100 · ccacac.com/
Pineville, LA 71360

Consumer Review Summary

905 reviews since February, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mathews CCAC. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

845 out of 893 gave 5 stars

Q: Timeliness in responding to your needs:

842 out of 896 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

827 out of 886 gave 5 stars

Q: Communication and follow-up from the Salesperson:

771 out of 873 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

856 out of 896 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

844 out of 896 gave 5 stars

Q: Condition of the work area after job completion:

823 out of 895 gave 5 stars

Q: How likely would you be to use our company again?

829 out of 895 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

816 out of 890 gave 5 stars

Q: Please rate your overall experience with our company:

815 out of 890 gave 5 stars

	100% rating 100 by M.C. from Corp Christi, TX on 05/09/26 Verified Purchase "Thank you for your prompt work!"
	100% rating 100 by M.L. from Odem, TX on 05/06/26 Verified Purchase "Thank you for coming out when needed. Your appreciation was wonderful. "
	95% rating 100 by R.H. from Port Aransas, TX on 05/04/26 Verified Purchase "Quick response and quick installation. Very pleased!"
	98% rating 100 by B.P. from Corp Christi, TX on 05/04/26 Verified Purchase "Everything provided so far has been excellent. This is the first time I have ever taken an extended warranty on anything. I signed up to get the 10-year parts and labor on my 2 new AC systems, installed in the last 9 months."
	100% rating 100 by K.S. from Corp Christi, TX on 05/01/26 Verified Purchase "Great communication! Prompt service. Professional and knowledgeable."
	100% rating 100 by W.T. from Portland, TX on 04/24/26 Verified Purchase "4 vans with 4 technicians showed up. I asked each technician how long they had worked for CCAC. The answers were impressive. They all had the tools and knowledge to do a great job. I chose Mitsubishi for its reputation. I also chose CCAC for its reputation. It had over 6,000 reviews with a 4.9 rating on a scale of 5.0! Great job! "
	95% rating 100 by C.E. from Corp Christi, TX on 04/22/26 Verified Purchase "Great installation team. They answered all of my questions about installation. I watched the whole installation process. Impressed with the teamwork and professionalism of the installation crew."
	98% rating 100 by P.H. from Corp Christi, TX on 04/22/26 Verified Purchase "CCAC goes above and beyond to make sure their customers are taken care of! I had originally gone with another company, but something didn't feel right, so at the last minute, I called CCAC, and thank goodness I did! They were out at my house immediately, even though it was after hours. I got my AC back on! Great company. I will use it again. Brance was awesome. Vince was knowledgeable, and I felt I was in good hands with these two. "
	100% rating 100 by J.M. from Corp Christi, TX on 04/17/26 Verified Purchase "Quickness, courtesy, and thoroughness on everything!! "
	100% rating 100 by S.C. from Corp Christi, TX on 04/11/26 Verified Purchase "Completed job on time, system works great! People were very helpful and polite, very satisfied!"

(346 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS