VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Mathews CCAC
97.805110084262 100
4.9

748 reviews since February, 2021

Mathews CCAC
(817) 459-4100 ·
Pineville, LA 71360

Consumer Review Summary

748 reviews since February, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mathews CCAC. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

701 out of 738 gave 5 stars

Q: Timeliness in responding to your needs:

694 out of 740 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

682 out of 731 gave 5 stars

Q: Communication and follow-up from the Salesperson:

635 out of 721 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

706 out of 740 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

698 out of 739 gave 5 stars

Q: Condition of the work area after job completion:

683 out of 739 gave 5 stars

Q: How likely would you be to use our company again?

690 out of 740 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

674 out of 734 gave 5 stars

Q: Please rate your overall experience with our company:

672 out of 736 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Aransas Pass, TX on Verified Purchase
"Everyone was extremely nice and professional. I will be recommending them to anyone who needs a generator or AC service!"
100% rating 100 from Bishop, TX on Verified Purchase
"After researching the brands and the companies in the area, I chose Matthew CCAC. The salesperson was knowledgeable without being pushy, quick to respond, always answered his phone, and personable. The technicians were efficient, professional, and friendly. "
100% rating 100 from Corp Christi, TX on Verified Purchase
"The guys did excellent work, and our new system is working great!"
100% rating 100 from Corp Christi, TX on Verified Purchase
"All employees were knowledgeable about what they were doing. Thank you! "
100% rating 100 from Corp Christi, TX on Verified Purchase
"Your installation team of Nick and Rudy was polite and efficient, and maintenance with Jeff was first-rate!"
100% rating 100 from Corp Christi, TX on Verified Purchase
"Great service. Very good, hard-working employee."
100% rating 100 from Corp Christi, TX on Verified Purchase
"From the dispatch office, over the phone, your people are friendly. The crew that came out to replace my AC Unit was friendly and knowledgeable! "
100% rating 100 from Corp Christi, TX on Verified Purchase
"Thank you for the fast and great service! And thank you for the gift! Y’all were awesome!"
100% rating 100 from Corp Christi, TX on Verified Purchase
"Your team helped us out when our 8-year-old Lennox unit failed. We were without AC for only 2 days, and this was over the Memorial Day weekend. Very pleased with the install and timely response. Highly recommended."
100% rating 100 from Corp Christi, TX on Verified Purchase
"Excellent service! The staff was very helpful and friendly."
(292 Remaining)