Customer Reviews for Brown Cooling, Heating, Plumbing & Electrical (Hueytown)

Brown Cooling, Heating, Plumbing & Electrical (Hueytown)

4.9

333 reviews since March, 2021

(205) 315-6176 · brownheatingandcooling.com/
Pineville, LA 71360

Consumer Review Summary

333 reviews since March, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brown Cooling, Heating, Plumbing & Electrical (Hueytown). Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

314 out of 332 gave 5 stars

Q: Timeliness in responding to your needs:

316 out of 331 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

316 out of 330 gave 5 stars

Q: Communication and follow-up from the Salesperson:

291 out of 328 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

314 out of 333 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

313 out of 333 gave 5 stars

Q: Condition of the work area after job completion:

311 out of 331 gave 5 stars

Q: How likely would you be to use our company again?

312 out of 332 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

310 out of 333 gave 5 stars

Q: Please rate your overall experience with our company:

303 out of 331 gave 5 stars

	100% rating 100 by J.R. from Hoover, AL on 05/30/25 Verified Purchase "Professional, courteous, responsive, and knowledgeable employees. Excellent customer service and support. "
	100% rating 100 by N.C. from Adger, AL on 05/21/25 Verified Purchase "Outstanding experience. Very polite and great professionalism."
	100% rating 100 by C.L. from Birmingham, AL on 05/20/25 Verified Purchase "I am a new customer, but so far the experience is superior."
	100% rating 100 by L.W. from Mc Calla, AL on 05/20/25 Verified Purchase "Very professional, neat, efficient, and timely. /Answered all questions ot got the answer if needed."
	100% rating 100 by E.P. from Hueytown, AL on 05/14/25 Verified Purchase "Every time I have someone out to check on our HVAC or plumbing, they arrive on time and are very knowledgeable about the services and products they offer. "
	100% rating 100 by E.A. from Pleasant Grv, AL on 05/10/25 Verified Purchase "We have been a customer of Brown for over 35 years. We would never consider anyone else. Their reputation is without question, and their service is outstanding. Always personable, professional, and knowledgeable about their product."
	100% rating 100 by R.M. from Mc Calla, AL on 04/22/25 Verified Purchase "Quick, competent, and courteous."
	100% rating 100 by E.R. from Birmingham, AL on 03/13/25 Verified Purchase "Happy to be a Customer!"
	100% rating 100 by M.C. from Hueytown, AL on 03/03/25 Verified Purchase "It's nice knowing there are still reputable companies like Brown out there. Thank you!"
	100% rating 100 by K.S. from Homewood, AL on 02/28/25 Verified Purchase "Great experience!"

(129 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS