Customer Reviews for Champion Home Services

Champion Home Services

4.8

811 reviews since March, 2021

(210) 888-9506 · www.championac.com/
Pineville, LA 71360

Consumer Review Summary

811 reviews since March, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Champion Home Services. Here are the results to date:

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

758 out of 808 gave 5 stars

Q: Timeliness in responding to your needs:

730 out of 809 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

736 out of 798 gave 5 stars

Q: Communication and follow-up from the Salesperson:

662 out of 791 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

748 out of 810 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

718 out of 807 gave 5 stars

Q: Condition of the work area after job completion:

687 out of 801 gave 5 stars

Q: How likely would you be to use our company again?

720 out of 808 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

711 out of 807 gave 5 stars

Q: Please rate your overall experience with our company:

719 out of 808 gave 5 stars

	100% rating 100 by F.G. from Windcrest, TX on 09/02/25 Verified Purchase "Roy, the salesperson, was very professional and knowledgeable. The installation team arrived on time and worked tidily."
	100% rating 100 by K.E. from La Vernia, TX on 09/01/25 Verified Purchase "My customer representative, Chad, first inspected my existing system, then spent 2-3 hours providing a basic understanding of the different types of AC systems. At my request, he went into a comprehensive explanation of Trane systems compared to Carrier(the other manufacturer I was considering), explaining some of the key differences between the systems and how/why those differences could affect long-term performance. Our installer, Giovavani, and his team did an amazing job. In order to install the system properly, he built a new foundation for the system to sit on rather than re-use the flimsy existing foundation. The difference in quality of installation between the original system and the new is astounding. Seeing the photos of the old vs the new system the difference is readily apparent. Given the cost and complexity of HVAC systems, I am confident that by choosing Champion, my system should perform as designed and have above-average longevity. The difference in comfort and air quality was immediately noticeable. "
	100% rating 100 by R. from Bandera, TX on 08/22/25 Verified Purchase "Jesus and Oscar worked steadily for about 9 hours in the daunting heat. They had to completely replace our old unit, indoors and out. Very professional, knowledgeable, and with attention to detail that was above and beyond. These two men are a tribute to the care and quality of your company. We have told several friends about how impressed we are and have recommended Champion Home Services. "
	100% rating 100 by R.C. from Pipe Creek, TX on 08/16/25 Verified Purchase "Great salesperson, Roy, Installers, Nick and his partner, were friendly, knowledgeable, and did fine work. "
	100% rating 100 by P.W. from San Antonio, TX on 08/15/25 Verified Purchase "The installation went smoothly, and Chad was great at explaining how things work. Great job!"
	100% rating 100 by B.H. from San Antonio, TX on 08/13/25 Verified Purchase "Everyone that I dealt with was polite, professional, and knowledgeable. "
	100% rating 100 by M.B. from Alamo Heights, TX on 08/13/25 Verified Purchase "It was an excellent experience--sales, delivery and they were very courteous. The cookies were a nice touch."
	100% rating 100 by K.T. from San Antonio, TX on 08/09/25 Verified Purchase "I can only say ....Wowwwww. The 2 young men did a great job, despite it being so hot in the house and attic, they worked their butts off. I thank them again! "
	100% rating 100 by S.C. from Cibolo, TX on 08/06/25 Verified Purchase "The installation crew was excellent. From the phone representative to the sales representative, I never felt more at ease about my decision for such a major purchase. Outstanding!"
	100% rating 100 by B.S. from Boerne, TX on 07/24/25 Verified Purchase "The installation team explained the system in detail. Even cleaned up the mess. Very courteous."

(309 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS