98.342080152672 100
4.9

216 reviews since February, 2021

Elite Comfort Systems
(925) 580-8875 ยท
Brentwood, CA 94513

Consumer Review Summary

216 reviews since February, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Elite Comfort Systems. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

204 out of 213 gave 5 stars

Q: Timeliness in responding to your needs:

200 out of 213 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

168 out of 180 gave 5 stars

Q: Communication and follow-up from the Salesperson:

162 out of 178 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

175 out of 178 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

169 out of 178 gave 5 stars

Q: Condition of the work area after job completion:

202 out of 210 gave 5 stars

Q: How likely would you be to use our company again?

204 out of 216 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

201 out of 214 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

32 out of 34 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

32 out of 34 gave 5 stars

Q: Overall experience with the Service Technician:

32 out of 33 gave 5 stars

Q: Please rate your overall experience with our company:

205 out of 215 gave 5 stars