VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Kaminer Heating & Cooling
96.046511627907 100
4.8

132 reviews since March, 2021

Kaminer Heating & Cooling
(803) 772-9140 ·
COLUMBIA, SC 29210

Consumer Review Summary

132 reviews since March, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kaminer Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
10%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

116 out of 130 gave 5 stars

Q: Timeliness in responding to your needs:

112 out of 129 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

110 out of 128 gave 5 stars

Q: Communication and follow-up from the Salesperson:

106 out of 125 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

116 out of 129 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

114 out of 129 gave 5 stars

Q: Condition of the work area after job completion:

106 out of 127 gave 5 stars

Q: How likely would you be to use our company again?

120 out of 132 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

116 out of 131 gave 5 stars

Q: Please rate your overall experience with our company:

117 out of 130 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lexington, SC on Verified Purchase
"We have always had good experiences with Kaminer."
100% rating 100 from Irmo, SC on Verified Purchase
"Great experience and will continue to use Kaminer for future needs! Absolutely love the timeliness in being able to come out."
100% rating 100 from Lexington, SC on Verified Purchase
"Very good!"
100% rating 100 from Columbia, SC on Verified Purchase
"Todd has a great team. Nick and Alix have been my main guys. I highly recommend Kaminer HVAC for either residential or commercial needs!"
100% rating 100 from Columbia, SC on Verified Purchase
"You are all consummate professionals who we consider "family." Thank you for everything."
100% rating 100 from Chapin, SC on Verified Purchase
"Everyone was knowledgeable, professional, and friendly!"
100% rating 100 from Columbia, SC on Verified Purchase
"We have been long time customers with Kaminar and have had a good business relationship over the years. I enjoy calling and Cody answering the phone. He is very kind and has great customer service. Alexis was very timely and professional with the last install. When the technicians (Dean, Trayon, Dennis, Michael, and others) come out for the 6-month check-ups, they are always professional and on time. Thank you!"
100% rating 100 from West Columbia, SC on Verified Purchase
"I have used Kaminer for 35 years and am never disappointed in the personal service I receive. The team is always on time, pleasant and efficient. I recently purchased a new furnace and AC unit. The installation was completed in one day and my new smart thermostat was patiently set up and explained. "
100% rating 100 from Chapin, SC on Verified Purchase
"We could not have asked for any better service than what we had recently. Your company was over the top in service to us. We were amazed at how much you were willing to help us and how quickly you got us a new system. Many thanks!!! We look forward to our continued relationship with all of you."
92% rating 100 from Columbia, SC on Verified Purchase
"Thank you for the gift! We’ve already put it to good use! We are pleased with our new system, especially after tomorrow when we get our final instructions-"
(43 Remaining)