Customer Reviews for Wingate Heating, Air, Plumbing & Roofing

Wingate Heating, Air, Plumbing & Roofing

4.8

1,407 reviews since April, 2021

(513) 739-4238 · CALLwingate.com
Cincinnati , OH 45240

Consumer Review Summary

1,407 reviews since April, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Wingate Heating, Air, Plumbing & Roofing. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,323 out of 1,392 gave 5 stars

Q: Timeliness in responding to your needs:

1,294 out of 1,400 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

246 out of 267 gave 5 stars

Q: Communication and follow-up from the Salesperson:

235 out of 259 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

155 out of 166 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

143 out of 165 gave 5 stars

Q: Condition of the work area after job completion:

1,207 out of 1,287 gave 5 stars

Q: How likely would you be to use our company again?

1,145 out of 1,287 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,140 out of 1,290 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,086 out of 1,134 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,048 out of 1,131 gave 5 stars

Q: Overall experience with the Service Technician:

1,039 out of 1,118 gave 5 stars

Q: Please rate your overall experience with our company:

1,147 out of 1,282 gave 5 stars

	100% rating 100 by J.T. from Cincinnati, OH on 05/28/25 Verified Purchase "Professional and friendly with how the work was handled. "
	100% rating 100 by B.B. from Cincinnati, OH on 05/26/25 Verified Purchase "Always professional, truthful, and knowledgeable about the product!"
	100% rating 100 by B.M. from Lawrenceburg, IN on 05/20/25 Verified Purchase "Great company from top to bottom. The professionalism stands out."
	100% rating 100 by L.K. from Lawrenceburg, IN on 05/13/25 Verified Purchase "Professional, timely, and great customer service."
	100% rating 100 by R.N. from Cincinnati, OH on 05/02/25 Verified Purchase "The two service techs who came out were friendly and professional. Chris came out the following day and was informative without being pushy. All around, my experience with Wingate so far has been excellent."
	100% rating 100 by L.R. from Cincinnati, OH on 05/01/25 Verified Purchase "The two young men were very courteous and professional. They called to let me know they were on their way and arrived promptly. After completing the Heat/AC checkup, they offered suggestions that didn’t need to be done right away. This was appreciated also. Lastly, I love the fact that every time anyone comes from Wingate, they “always” place covers over their shoes before entering. I appreciate that so much! Thank you!"
	100% rating 100 by S.J. from New Richmond, OH on 05/01/25 Verified Purchase "Micheal and Ty - the absolute best ever! They’ve always provided exceptional service and work! And they’re very very nice people! They exalt your reputation!"
	100% rating 100 by J.H. from Greendale, IN on 04/18/25 Verified Purchase "The 3 men that I have met with were all courteous and polite. All questions were answered, and I am looking forward to the work being completed. "
	100% rating 100 by R.P. from Madeira, OH on 04/11/25 Verified Purchase "Bailey was incredible. She answered all our questions, did a thorough investigation, and helped find a solution that fit our needs. I couldn't be happier, and I fully trust her to deliver!"
	100% rating 100 by G.T. from Trenton, OH on 04/09/25 Verified Purchase "As always, it was a great experience!"

(598 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS