Customer Reviews for Wingate Heating, Air, Plumbing & Roofing

Wingate Heating, Air, Plumbing & Roofing

4.8

1,426 reviews since April, 2021

(513) 739-4238 · CALLwingate.com
Cincinnati , OH 45240

Consumer Review Summary

1,426 reviews since April, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Wingate Heating, Air, Plumbing & Roofing. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,334 out of 1,410 gave 5 stars

Q: Timeliness in responding to your needs:

1,305 out of 1,418 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

248 out of 269 gave 5 stars

Q: Communication and follow-up from the Salesperson:

237 out of 261 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

157 out of 168 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

145 out of 167 gave 5 stars

Q: Condition of the work area after job completion:

1,224 out of 1,306 gave 5 stars

Q: How likely would you be to use our company again?

1,157 out of 1,306 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,151 out of 1,309 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,101 out of 1,151 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,062 out of 1,147 gave 5 stars

Q: Overall experience with the Service Technician:

1,051 out of 1,135 gave 5 stars

Q: Please rate your overall experience with our company:

1,159 out of 1,301 gave 5 stars

	100% rating 100 by B.K. from Cincinnati, OH on 07/12/25 Verified Purchase "I got an email from Wingate about a tune-up. I requested they come out ASAP, and they had a tech at our house within 2 hours. Great prompt service, and the tech was incredibly nice and polite. Would recommend them to anyone in need of HVAC. "
	100% rating 100 by K.E. from Cincinnati, OH on 07/10/25 Verified Purchase "Thank you! Well done."
	100% rating 100 by K.O. from Cincinnati, OH on 07/04/25 Verified Purchase "Appreciate Robby's assistance this week. He was kind, courteous, and thorough."
	100% rating 100 by P.H. from Cincinnati, OH on 07/01/25 Verified Purchase "I have used Wingate for many years, and they always give me choices on repairs and are reliable with their work. "
	100% rating 100 by L.D. from Cincinnati, OH on 06/29/25 Verified Purchase "Of course, it was the hottest week of the year, and my AC failed. Wingate responded to my Sunday call quickly, and by Tuesday, I had a new furnace and heat pump installed and functioning at maximum capacity. This was the 3rd (maybe 4th) furnace in 2 different houses that Wingate has replaced for me. That should speak for itself in my trust and satisfaction with Wingate staff and technicians."
	94% rating 100 by M.R. from Burlington, KY on 06/11/25 Verified Purchase "Rob and Michael were very respectful and courteous. I liked how they asked if I had any time constraints. They also explain stuff in a manner I could understand."
	100% rating 100 by M.B. from Cincinnati, OH on 06/10/25 Verified Purchase "Great, prompt service, and the receptionist was very professional, and looking forward to doing more business with your company soon for an estimate for plumbing. Thanks for all you do to make homes comfortable, and having experienced expert staff!!! Thanks again!"
	100% rating 100 by J.T. from Cincinnati, OH on 05/28/25 Verified Purchase "Professional and friendly with how the work was handled. "
	100% rating 100 by B.B. from Cincinnati, OH on 05/26/25 Verified Purchase "Always professional, truthful, and knowledgeable about the product!"
	100% rating 100 by B.M. from Lawrenceburg, IN on 05/20/25 Verified Purchase "Great company from top to bottom. The professionalism stands out."

(605 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS