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Bud Anderson Cooling, Heating, Plumbing & Electrical
96.39175257732 100
4.8

760 reviews since April, 2021

Bud Anderson Cooling, Heating, Plumbing & Electrical
(479) 203-0261 ยท
Pineville, LA 71360

Consumer Review Summary

760 reviews since April, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bud Anderson Cooling, Heating, Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
10%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

678 out of 749 gave 5 stars

Q: Timeliness in responding to your needs:

660 out of 748 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

684 out of 751 gave 5 stars

Q: Communication and follow-up from the Salesperson:

629 out of 736 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

702 out of 754 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

675 out of 745 gave 5 stars

Q: Condition of the work area after job completion:

656 out of 745 gave 5 stars

Q: How likely would you be to use our company again?

649 out of 748 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

642 out of 749 gave 5 stars

Q: Please rate your overall experience with our company:

642 out of 744 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Rogers, AR on Verified Purchase
"I am a club member with Bud Anderson. I saw an email that you were offering 60 months 0% interest on home generators. Getting a generator is something I have been thinking about for a while. With this deal, I decided it was time to look into it. I called and got a quick appointment with a salesperson. Brandon was very good, explained everything very well, and helped me get financed. The install happened within a few days. The installer, Dewayne, did a great job, and he cleaned up so well that I couldn't tell he had even been there. Very happy with everything at this point."
100% rating 100 from Bentonville, AR on Verified Purchase
"All the technicians did great! I really appreciate Brady, Logan, William, and Dylan. They are all top-notch!"
100% rating 100 from Rogers, AR on Verified Purchase
"Here is what I liked. There was not a high pressure sales pitch. I was given options across several different price points and allowed time to make my decision. Thank you!"
100% rating 100 from Centerton, AR on Verified Purchase
"Great to have experienced workers!"
100% rating 100 from Bentonville, AR on Verified Purchase
"Everyone was very kind and courteous. The workers left my home very clean. The salesman explained everything to me. Everyone is very professional."
100% rating 100 from Fayetteville, AR on Verified Purchase
"The removal and replacement of our HVAC system went much more smoothly and quickly than we expected. The installation crew exhibited consummate professionalism."
100% rating 100 from Holiday Isle, AR on Verified Purchase
"The job was larger than first thought, and the workers, Nate and Noah, stayed until after dark every night and both Saturday and Sunday until 10 to finish the job. They gave up their Valentine's weekend with family with no complaints. They were very pleasant and professional. Perfect service!!! Because of them, we will use Bud Anderson again!"
100% rating 100 from Rogers, AR on Verified Purchase
"Prompt, courteous, and professional all the way."
100% rating 100 from Rogers, AR on Verified Purchase
"The service men were excellent and kept me informed throughout the entire day. Very thorough and cleaned up completely after the work was done. I felt it was a very professional experience."
98% rating 100 from Eureka Spgs, AR on Verified Purchase
"Amazing work and a great employee!"
(249 Remaining)