Customer Reviews for Bud Anderson Cooling, Heating, Plumbing & Electrical

Bud Anderson Cooling, Heating, Plumbing & Electrical

4.8

655 reviews since April, 2021

(479) 203-0261 · www.ba-hvac.com/
Pineville, LA 71360

Consumer Review Summary

655 reviews since April, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bud Anderson Cooling, Heating, Plumbing & Electrical. Here are the results to date:

5 Star

89%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

581 out of 644 gave 5 stars

Q: Timeliness in responding to your needs:

568 out of 646 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

589 out of 648 gave 5 stars

Q: Communication and follow-up from the Salesperson:

538 out of 633 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

603 out of 650 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

581 out of 643 gave 5 stars

Q: Condition of the work area after job completion:

564 out of 642 gave 5 stars

Q: How likely would you be to use our company again?

563 out of 647 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

557 out of 647 gave 5 stars

Q: Please rate your overall experience with our company:

554 out of 644 gave 5 stars

	100% rating 100 by L.Y. from Gravette, AR on 04/18/25 Verified Purchase "Very professional. Very tidy."
	100% rating 100 by J.M. from Pea Ridge, AR on 04/18/25 Verified Purchase "We appreciate all the technicians who were involved in the installation of our new HVAC, and this is our second unit we have purchased in the last 20 years from this company."
	100% rating 100 by M.G. from Bella Vista, AR on 04/17/25 Verified Purchase "Keep up the good work!"
	100% rating 100 by J.T. from Bella Vista, AR on 04/15/25 Verified Purchase "Very professional and got the job done quickly!"
	92% rating 100 by E.S. from Fayetteville, AR on 04/15/25 Verified Purchase "Everything is good!"
	100% rating 100 by C.S. from Springdale, AR on 04/04/25 Verified Purchase "Jamie did an excellent job!"
	100% rating 100 by T.C. from Fayetteville, AR on 04/03/25 Verified Purchase "All of your personnel were efficient, respectful, and knowledgeable!"
	100% rating 100 by V.S. from Springdale, AR on 02/14/25 Verified Purchase "My heater went out after dark on a 14-degree night. Junior was there within an hour and got it going again, but we needed a new system. It was installed by the time I got home the next day! "
	98% rating 100 by C.R. from Seligman, MO on 02/09/25 Verified Purchase "I would like to thank Hijinio Jr. for going above and beyond. He is very knowledgeable about his job."
	92% rating 100 by B.G. from Rogers, AR on 02/07/25 Verified Purchase "The installers were polite and quiet. They explained how things work so I could understand."

(217 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS