VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Knee's Electrical Service
98.339783281734 100
4.9

719 reviews since May, 2021

Knee's Electrical Service
(765) 382-6500 ·
Marion, IN 46952

Consumer Review Summary

719 reviews since May, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Knee's Electrical Service. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

691 out of 719 gave 5 stars

Q: Timeliness in responding to your needs:

687 out of 719 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2 out of 2 gave 5 stars

Q: Communication and follow-up from the Salesperson:

2 out of 2 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2 out of 3 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

2 out of 3 gave 5 stars

Q: Condition of the work area after job completion:

635 out of 722 gave 5 stars

Q: How likely would you be to use our company again?

662 out of 717 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

667 out of 717 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

695 out of 714 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

684 out of 717 gave 5 stars

Q: Overall experience with the Service Technician:

681 out of 711 gave 5 stars

Q: Please rate your overall experience with our company:

670 out of 714 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Pendleton, IN on Verified Purchase
"Very friendly, efficient, and good workmanship."
100% rating 100 from Elwood, IN on Verified Purchase
"The technicians were great. They were very pleasant and stayed on task to get things done in a timely manner. I am very pleased with the work. "
100% rating 100 from Muncie, IN on Verified Purchase
"Chris does a great job. He is very personable, too. I never dread calling the office because the staff are always great and helpful. Thank you."
100% rating 100 from Alexandria, IN on Verified Purchase
"The technicians are ALWAYS professional and courteous. We have recommended Knee's to all our family members, and several have used them for their services as well."
100% rating 100 from Anderson, IN on Verified Purchase
"Best company in a 50-mile radius! Professionalism, timely response, and reputation. Came highly recommend/ Very satisfied. Great company."
100% rating 100 from Chesterfield, IN on Verified Purchase
"Your technicians were very helpful in explaining everything and did excellent work."
100% rating 100 from Anderson, IN on Verified Purchase
"I was impressed with the entire operation. The technician explained the details of the installation and maintenance thoroughly. The installation team was punctual, professional, and friendly. The installation team worked at a steady pace under extreme heat conditions. Thanks for the power security I really needed."
100% rating 100 from Marion, IN on Verified Purchase
"Better than excellent!"
100% rating 100 from Anderson, IN on Verified Purchase
"Everyone with Knee's is so nice and helpful and explains what they are doing."
100% rating 100 from Muncie, IN on Verified Purchase
"We had contact with four of Knee’s representatives. All four were professional and knew their business very well. All were able to answer any questions we had about what they were going to do and what they did. Will use Knee’s Electrical again if a need arises, and will recommend them to any family or friends that may need their services. "
(323 Remaining)