VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Knee's Electrical Service
98.373421007095 100
4.9

643 reviews since May, 2021

Knee's Electrical Service
(765) 382-6500 ·
Marion, IN 46952

Consumer Review Summary

643 reviews since May, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Knee's Electrical Service. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

619 out of 644 gave 5 stars

Q: Timeliness in responding to your needs:

613 out of 643 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2 out of 2 gave 5 stars

Q: Communication and follow-up from the Salesperson:

2 out of 2 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2 out of 3 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

2 out of 3 gave 5 stars

Q: Condition of the work area after job completion:

568 out of 646 gave 5 stars

Q: How likely would you be to use our company again?

593 out of 641 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

599 out of 641 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

620 out of 638 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

611 out of 641 gave 5 stars

Q: Overall experience with the Service Technician:

608 out of 636 gave 5 stars

Q: Please rate your overall experience with our company:

602 out of 639 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Kokomo, IN on Verified Purchase
"Timely response, knowledgeable, good explanations, kept work site clean--just a very good experience."
100% rating 100 from Gas City, IN on Verified Purchase
"Very knowledgeable and professional."
100% rating 100 from Daleville, IN on Verified Purchase
"Thank you for helping me solve my lighting problems. Your idea was a perfect solution! "
100% rating 100 from Muncie, IN on Verified Purchase
"Knees Electrical is an honest and fair company with excellent service and employees. It was a pleasure working with the phone staff and the electricians, Garth, Eric, and Chris. We really appreciated their willingness and expertise in explaining what they were going to do and then what they did. That even included a return visit at our request to answer additional questions. It was clear that they sincerely wanted us to get what we needed for our own safety. We could not be more pleased."
100% rating 100 from Hartford City, IN on Verified Purchase
"Very professional and knowledgeable, we will definitely use them again!"
97% rating 100 from Daleville, IN on Verified Purchase
"Experienced, did an excellent job. They cleaned up after themselves. Thank you all very much!"
100% rating 100 from Marion, IN on Verified Purchase
"Had to have a breaker panel replaced after upgrading HVAC equipment. They worked together with the HVAC company to get both services provided in a timely manner and keep downtime to a minimum. "
100% rating 100 from Fairmount, IN on Verified Purchase
"Great service!! "
100% rating 100 from Elwood, IN on Verified Purchase
"We were very impressed with the electricians who came to work on our electrical problem. They were very explanatory of what they were doing, and they were very friendly. We were very impressed with the job that they completed. The workmen answered all of our questions and explained them in a manner in which we could understand. We also appreciated the head office when we called to ask questions or set up appointments."
100% rating 100 from Markle, IN on Verified Purchase
"Professionalism is unmatched. No pressure sales tactics. Fair price, honest. I don’t know what else you’d want in a company. "
(289 Remaining)