VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Knee's Electrical Service
98.180051813472 100
4.9

861 reviews since May, 2021

Knee's Electrical Service
(765) 382-6500 ·
Marion, IN 46952

Consumer Review Summary

861 reviews since May, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Knee's Electrical Service. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

827 out of 860 gave 5 stars

Q: Timeliness in responding to your needs:

817 out of 858 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2 out of 2 gave 5 stars

Q: Communication and follow-up from the Salesperson:

2 out of 2 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2 out of 3 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

2 out of 3 gave 5 stars

Q: Condition of the work area after job completion:

759 out of 863 gave 5 stars

Q: How likely would you be to use our company again?

784 out of 856 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

789 out of 855 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

833 out of 856 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

818 out of 859 gave 5 stars

Q: Overall experience with the Service Technician:

814 out of 851 gave 5 stars

Q: Please rate your overall experience with our company:

800 out of 852 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Wabash, IN on Verified Purchase
"Your communication is excellent. I appreciate the auto confirmations, notifications, and updates from your sales and service people. It was a very good first impression, and then things were done when they were scheduled to be done."
100% rating 100 from Fairmount, IN on Verified Purchase
"I appreciated the quick response to our call, receiving an estimate at the appointment that was very easy to understand, and the technicians keeping me up to date on the progress of our project."
100% rating 100 from Anderson, IN on Verified Purchase
"Excellent customer service from the beginning of the project to the end. Very honest, professional, friendly, and great workmanship. I am beyond happy with the work completed. "
100% rating 100 from Kokomo, IN on Verified Purchase
"Service is always amazing, and the price is reasonable. Their reps/technicians are the best I’ve ever come across in a company."
100% rating 100 from Fairmount, IN on Verified Purchase
"From the wiring to the smoke detectors to the Generator. Everything that was done was done wonderfully. Knew what they were doing and did their work."
94% rating 100 from Kokomo, IN on Verified Purchase
"Technicians helped disconnect dangerous wiring, which was noticed while working on an unrelated electrical issue we contacted you about. Thank you, thank you. Also, the exterior electric work on our backyard project is working great."
100% rating 100 from Swayzee, IN on Verified Purchase
"Our Church building is over 100 years old. Knee's Electric has updated the lights and the Electric Box. Recently, the building was damaged by farm equipment, and the line from the pole to the Church Building was cut. Knees responded and repaired. Thanks for the Timely response and awesome work. "
100% rating 100 from Kokomo, IN on Verified Purchase
"We had you guys install 2 Generac generators at 2 different properties and do other electrical work. I honestly feel like you have always given me a fair price and done excellent work!"
97% rating 100 from Pendleton, IN on Verified Purchase
"The salesman was the best. Calm demeanor, knowledgeable, friendly, and polite. "
100% rating 100 from Lagro, IN on Verified Purchase
"Very impressed with the crew, good experience, fast, friendly service. "
(368 Remaining)