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Knee's Electrical Service
98.271715228147 100
4.9

811 reviews since May, 2021

Knee's Electrical Service
(765) 382-6500 ·
Marion, IN 46952

Consumer Review Summary

811 reviews since May, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Knee's Electrical Service. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

779 out of 810 gave 5 stars

Q: Timeliness in responding to your needs:

773 out of 809 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2 out of 2 gave 5 stars

Q: Communication and follow-up from the Salesperson:

2 out of 2 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2 out of 3 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

2 out of 3 gave 5 stars

Q: Condition of the work area after job completion:

717 out of 814 gave 5 stars

Q: How likely would you be to use our company again?

745 out of 808 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

748 out of 806 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

785 out of 806 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

771 out of 809 gave 5 stars

Q: Overall experience with the Service Technician:

767 out of 801 gave 5 stars

Q: Please rate your overall experience with our company:

756 out of 803 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Russiaville, IN on Verified Purchase
"I will call on you for future electrical needs. Excellent service!"
100% rating 100 from Marion, IN on Verified Purchase
"Everyone I spoke to and interacted with was absolutely fantastic!"
91% rating 100 from Kokomo, IN on Verified Purchase
"Good, quick service. Good workmanship."
100% rating 100 from Dunkirk, IN on Verified Purchase
"We received a quick response from the service personnel. Chris was thorough and knowledgeable and made us feel comfortable with Knee's Electric. He answered all of our questions and helped us fill out the appropriate loan documents. Very nice, young man!"
100% rating 100 from Muncie, IN on Verified Purchase
"Work was quick, and the staff was clear and kind. Thank you very much."
100% rating 100 from Roanoke, IN on Verified Purchase
"Excellent, all-around very professional people and knowledgeable! "
100% rating 100 from Muncie, IN on Verified Purchase
"All three service technicians were polite, respectful, and professional. "
from Kokomo, IN on Verified Purchase
"Very good!"
100% rating 100 from Peru, IN on Verified Purchase
"I couldn’t be happier with the work done by your technicians. They did a superior job and were so nice and friendly. I love the lighting, and I would happily use them again in the future. The price was very reasonable, too!"
100% rating 100 from Anderson, IN on Verified Purchase
"The team was great. They knew all of the right city and county people to contact to get all the proper approvals. Communication was fantastic. The quality of work and attention to detail were amazing."
(349 Remaining)