Customer Reviews for Panda Roof

Panda Roof

4.9

253 reviews since June, 2021

(330) 542-4200 · pandaroofing.com
Big Prairie, OH 44611

Consumer Review Summary

253 reviews since June, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Panda Roof. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

236 out of 251 gave 5 stars

Q: Timeliness in responding to your needs:

228 out of 251 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

103 out of 113 gave 5 stars

Q: Communication and follow-up from the Salesperson:

106 out of 114 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

102 out of 115 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

99 out of 115 gave 5 stars

Q: Condition of the work area after job completion:

231 out of 251 gave 5 stars

Q: How likely would you be to use our company again?

160 out of 181 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

161 out of 182 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

134 out of 138 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

130 out of 137 gave 5 stars

Q: Overall experience with the Service Technician:

126 out of 137 gave 5 stars

Q: Please rate your overall experience with our company:

228 out of 252 gave 5 stars

	100% rating 100 by A.L. from Parma, OH on 04/22/25 Verified Purchase "Great company!"
	100% rating 100 by J.S. from N Ridgeville, OH on 04/22/25 Verified Purchase "We were extremely satisfied with the service that we received. Reuben was knowledgeable and helped us meet our needs."
	100% rating 100 by A.B. from Mansfield, OH on 04/09/25 Verified Purchase "On point service and nice people to talk with."
	100% rating 100 by K.S. from Canton, OH on 02/21/25 Verified Purchase "Thank you! Everyone was very kind."
	96% rating 100 by K.O. from Galena, OH on 02/08/25 Verified Purchase "The finished product looks amazing! Great job and thank you."
	100% rating 100 by M.G. from North Canton, OH on 02/05/25 Verified Purchase "I am very satisfied with the way this project was completed. It was a relatively small project that few competent contractors wanted to be bothered with. I'm very favorably impressed and very grateful."
	100% rating 100 by D.H. from Broadview Hts, OH on 01/31/25 Verified Purchase "Reuben was great! Access to the repair area was limited and difficult and the weather was bad. Reuben was professional and friendly."
	100% rating 100 by C.J. from Olmsted Falls, OH on 01/20/25 Verified Purchase "The sales rep/phone rep is the reason I was impressed. She seemed so sincere and helpful that she sent a God-sent young man to help us."
	100% rating 100 by E.B. from Ashland, OH on 01/17/25 Verified Purchase "We urgently needed a new roof before winter and Panda Roof exceeded our expectations. Henry ensured that the materials were ordered promptly and that the crew expertly removed the shingles, replaced damaged wood, and installed a shiny new metal roof. We are absolutely thrilled with the result. Marcus, our salesperson, was outstanding. He patiently answered all our questions, guided us in selecting the perfect roof, and ensured everything was done right after the installation. God bless Panda Roof for their compassion, honesty, integrity, and unwavering commitment to providing top-quality roofing for their customers."
	100% rating 100 by R.B. from Massillon, OH on 01/17/25 Verified Purchase "I was blown away by the speed, quality, and price. I will send everyone to Panda Roof!"

(119 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS