Customer Reviews for Panda Roof

Panda Roof

4.9

331 reviews since June, 2021

(330) 542-4200 · pandaroofing.com
Big Prairie, OH 44611

Consumer Review Summary

331 reviews since June, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Panda Roof. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

307 out of 329 gave 5 stars

Q: Timeliness in responding to your needs:

296 out of 328 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

103 out of 113 gave 5 stars

Q: Communication and follow-up from the Salesperson:

106 out of 114 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

102 out of 115 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

99 out of 115 gave 5 stars

Q: Condition of the work area after job completion:

300 out of 329 gave 5 stars

Q: How likely would you be to use our company again?

160 out of 181 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

161 out of 182 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

207 out of 216 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

201 out of 215 gave 5 stars

Q: Overall experience with the Service Technician:

196 out of 215 gave 5 stars

Q: Please rate your overall experience with our company:

301 out of 330 gave 5 stars

	100% rating 100 by J.D. from Akron, OH on 02/05/26 Verified Purchase "It was a pleasure to do business face-to-face. Everyone was professional and kind. My wife's eye spied the van, and the rest was history (great panda), good marketing! Great service from everyone! Thank you!"
	100% rating 100 by G.V. from Fairview Park, OH on 01/27/26 Verified Purchase "Best contractors ever worked with in 26 years of ownership of this property."
	100% rating 100 by J.P. from Medina, OH on 12/19/25 Verified Purchase "Our first impression of Reuben was that he was honest and not pushy. We thoroughly appreciated that! The price he quoted us was good as well. The work was done in a timely manner, and the crew was courteous. As far as we can tell, everything looks like it was done well, and we are pleased. We get compliments from our neighbors on how great the house looks now. Thank you, Panda!"
	100% rating 100 by D.K. from West Salem, OH on 11/11/25 Verified Purchase "Everything went well, very professional. Great job, the new roof coating makes my old metal roof look like new. Most of all is how I feel when it rains. Thank you to all!"
	100% rating 100 by D.P. from Columbus, OH on 11/02/25 Verified Purchase "Panda was prompt, professional, communicative, and willing to take the fight to my insurance company to get my covered damages paid. I would work with them again!"
	100% rating 100 by D.S. from Salem, OH on 10/23/25 Verified Purchase "I was very happy with the communication between Panda Roof and me. Marcus did a great job with the initial inspection and explaining what was to be done. He was also able to squeeze me in the very next day to get the work done, providing before and after pictures of the work. We had our first real rain the other day, and all is dry! I will be calling again should I need any work done!"
	100% rating 100 by M.N. from Rocky River, OH on 09/30/25 Verified Purchase "Overall, great experience working with Panda Roof. Both the estimator and the technician were extremely helpful and trustworthy. They gave me a fair assessment of my roof condition, unlike other companies that said I had to replace it right away. They did a nice job, and now my house is up to date without spending a fortune."
	100% rating 100 by R.M. from Barberton, OH on 09/04/25 Verified Purchase "Excellent job!!"
	100% rating 100 by B.R. from Bedford, OH on 09/02/25 Verified Purchase "All phases of experience--100% satisfied."
	100% rating 100 by J.L. from Brunswick, OH on 09/02/25 Verified Purchase "We appreciate all the staff, especially Reuben and Adrian, for their dependability, timely communication, and for accommodating our needs. We had a great experience with Panda Roof."

(139 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS