VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Panda Roof
97.151277013752 100
4.9

297 reviews since June, 2021

Panda Roof
(330) 542-4200 ยท
Big Prairie, OH 44611

Consumer Review Summary

297 reviews since June, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Panda Roof. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

276 out of 295 gave 5 stars

Q: Timeliness in responding to your needs:

270 out of 295 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

103 out of 113 gave 5 stars

Q: Communication and follow-up from the Salesperson:

106 out of 114 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

102 out of 115 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

99 out of 115 gave 5 stars

Q: Condition of the work area after job completion:

271 out of 295 gave 5 stars

Q: How likely would you be to use our company again?

160 out of 181 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

161 out of 182 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

175 out of 182 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

171 out of 181 gave 5 stars

Q: Overall experience with the Service Technician:

167 out of 181 gave 5 stars

Q: Please rate your overall experience with our company:

269 out of 296 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Barberton, OH on Verified Purchase
"Excellent job!!"
100% rating 100 from Bedford, OH on Verified Purchase
"All phases of experience--100% satisfied."
100% rating 100 from Brunswick, OH on Verified Purchase
"We appreciate all the staff, especially Reuben and Adrian, for their dependability, timely communication, and for accommodating our needs. We had a great experience with Panda Roof."
100% rating 100 from Akron, OH on Verified Purchase
"Ruben is an excellent company rep. Technicians were hardworking and did a nice job."
100% rating 100 from Cleveland, OH on Verified Purchase
"You are the best!"
100% rating 100 from Attica, OH on Verified Purchase
"The team did an excellent job!!"
96% rating 100 from Creston, OH on Verified Purchase
"Panda Roofing was #1 from the start. Panda kept us informed at every stage."
100% rating 100 from Marion, OH on Verified Purchase
"They do good work!"
93% rating 100 from Wadsworth, OH on Verified Purchase
"Marcus, our sales technician, was incredibly professional. We got quotes from 5 contractors, and Marcus/Panda Roofing was the only contractor that actually listened to our needs and helped us decide what the best solution was for what we needed. Unlike the other companies, never at any point did we feel like we were being deceived or that we were being sold a product that we didn't want or need. Marcus was incredibly friendly and professional. We grew to have quite a nice rapport over the course of the project."
100% rating 100 from Hilliard, OH on Verified Purchase
"Rueben was incredibly friendly, thorough, and professional. Thank you for your thank you gift--very class and unexpected. I have shared this great experience."
(132 Remaining)