Customer Reviews for Jake's Heating and Air, LLC

4.9

321 reviews since November, 2021

(317) 695-0740 · CallJakes.com
Knightstown, IN 46148

Consumer Review Summary

321 reviews since November, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jake's Heating and Air, LLC. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

295 out of 318 gave 5 stars

Q: Timeliness in responding to your needs:

295 out of 321 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

296 out of 321 gave 5 stars

Q: Communication and follow-up from the Salesperson:

262 out of 315 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

302 out of 321 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

298 out of 321 gave 5 stars

Q: Condition of the work area after job completion:

288 out of 320 gave 5 stars

Q: How likely would you be to use our company again?

296 out of 321 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

295 out of 321 gave 5 stars

Q: Please rate your overall experience with our company:

290 out of 321 gave 5 stars

	100% rating 100 by L.M. from New Castle, IN on 04/30/25 Verified Purchase "Excellent service, knowledgeable staff, good products, and fairly priced."
	100% rating 100 by T.B. from Falmouth, IN on 04/26/25 Verified Purchase "Excellent communication and professionalism through the entire process."
	100% rating 100 by R.B. from Greenfield, IN on 04/26/25 Verified Purchase "Quality work, equipment, and service. Excellent parts and labor warranty! "
	98% rating 100 by T.R. from New Palestine, IN on 04/26/25 Verified Purchase "Great folks to work with!"
	100% rating 100 by T.W. from Knightstown, IN on 04/22/25 Verified Purchase "Great employees and great service."
	100% rating 100 by M.M. from Greenfield, IN on 04/18/25 Verified Purchase "Great group of people."
	100% rating 100 by C.W. from New Castle, IN on 04/07/25 Verified Purchase "Being a senior, it is very important to have someone you can count on. If they say they will be there, they are."
	100% rating 100 by M.R. from Knightstown, IN on 04/05/25 Verified Purchase "Have never had a bad experience with anyone. All have been great. Would highly recommend Jake's to anyone. We would say they are the best!"
	100% rating 100 by T.W. from Noblesville, IN on 03/26/25 Verified Purchase "Wonderful company! Will always recommend them. Honest and reasonable."
	100% rating 100 by T.B. from New Castle, IN on 03/22/25 Verified Purchase "Very fast and super nice!"

(130 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS