Customer Reviews for Jake's Heating and Air, LLC

4.9

338 reviews since November, 2021

(317) 695-0740 · CallJakes.com
Knightstown, IN 46148

Consumer Review Summary

338 reviews since November, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jake's Heating and Air, LLC. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

311 out of 335 gave 5 stars

Q: Timeliness in responding to your needs:

311 out of 338 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

312 out of 338 gave 5 stars

Q: Communication and follow-up from the Salesperson:

275 out of 332 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

318 out of 338 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

314 out of 338 gave 5 stars

Q: Condition of the work area after job completion:

301 out of 337 gave 5 stars

Q: How likely would you be to use our company again?

312 out of 338 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

310 out of 338 gave 5 stars

Q: Please rate your overall experience with our company:

306 out of 338 gave 5 stars

	98% rating 100 by K.S. from New Castle, IN on 06/13/25 Verified Purchase "The courtesy and workmanship are very good."
	98% rating 100 by B.C. from Greenfield, IN on 05/24/25 Verified Purchase "Very professional and knowledgeable staff. Responds in a timely manner to address issues."
	98% rating 100 by B.K. from Indianapolis, IN on 05/21/25 Verified Purchase "The overall communication and expertise of all employees is well above and beyond expectations."
	100% rating 100 by P.D. from Lewisville, IN on 05/14/25 Verified Purchase "The guys were great. They worked hard to finish in one day. They were courteous and friendly."
	100% rating 100 by P.K. from Cumberland, IN on 05/09/25 Verified Purchase "From the sales rep to the installation to duct cleaning, everything was done with professionalism and courtesy."
	100% rating 100 by J.P. from Greenfield, IN on 05/09/25 Verified Purchase "The work was excellent that they did for us."
	100% rating 100 by N.E. from Glenwood, IN on 05/02/25 Verified Purchase "William was outstanding in compassion, intelligence, and patience! Thank you, Chris, for executing orders from William to complete the walk-in shower. A beautiful job. Thank you, John, for ordering the top-quality products for the shower. Please send William and Chris again to do the plumbing for the master bath when the products have arrived. Every detail expresses a wonderful quality!"
	100% rating 100 by L.M. from New Castle, IN on 04/30/25 Verified Purchase "Excellent service, knowledgeable staff, good products, and fairly priced."
	100% rating 100 by T.B. from Falmouth, IN on 04/26/25 Verified Purchase "Excellent communication and professionalism through the entire process."
	100% rating 100 by R.B. from Greenfield, IN on 04/26/25 Verified Purchase "Quality work, equipment, and service. Excellent parts and labor warranty! "

(137 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS