4.9
468 reviews since January, 2022
Consumer Review Summary
468 reviews since January, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of J&J Plumbing Heating Cooling & Electric. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
441 out of 466 gave 5 stars
Q: Timeliness in responding to your needs:
430 out of 466 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
393 out of 420 gave 5 stars
Q: Communication and follow-up from the Salesperson:
373 out of 417 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
411 out of 429 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
406 out of 428 gave 5 stars
Q: Condition of the work area after job completion:
418 out of 461 gave 5 stars
Q: How likely would you be to use our company again?
414 out of 463 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
413 out of 464 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
31 out of 36 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
29 out of 36 gave 5 stars
Q: Overall experience with the Service Technician:
32 out of 36 gave 5 stars
Q: Please rate your overall experience with our company:
418 out of 463 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS