Customer Reviews for Quality Heating, Cooling & Plumbing

4.8

673 reviews since December, 2021

(918) 518-5900 · quality-hc.com
Glenpool, OK 74033

Consumer Review Summary

673 reviews since December, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Heating, Cooling & Plumbing. Here are the results to date:

5 Star

87%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

622 out of 668 gave 5 stars

Q: Timeliness in responding to your needs:

600 out of 673 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

584 out of 668 gave 5 stars

Q: Communication and follow-up from the Salesperson:

545 out of 661 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

614 out of 667 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

579 out of 663 gave 5 stars

Q: Condition of the work area after job completion:

551 out of 659 gave 5 stars

Q: How likely would you be to use our company again?

580 out of 668 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

577 out of 666 gave 5 stars

Q: Please rate your overall experience with our company:

571 out of 667 gave 5 stars

	100% rating 100 by L.A. from Tulsa, OK on 09/29/25 Verified Purchase "Very professional."
	100% rating 100 by K.S. from Glenpool, OK on 09/27/25 Verified Purchase "We have always used Quality for our plumbing, and they have been completely up front with us on everything they do."
	100% rating 100 by D.W. from Tulsa, OK on 09/27/25 Verified Purchase "I have been very pleased with the entire experience. Technicians have all been excellent. Looking forward to a long relationship, Good to have someone to call when something goes wrong,"
	100% rating 100 by S.L. from Kellyville, OK on 09/26/25 Verified Purchase " Overall the best experience ever. I can't think of even the smallest thing to complain about."
	100% rating 100 by D.L. from Owasso, OK on 09/23/25 Verified Purchase "Four visits now. Each and every one has been amazing!!!!! And to get a box of cookies was a wonderful surprise! I am so happy with Quality!"
	100% rating 100 by C.C. from Broken Arrow, OK on 09/17/25 Verified Purchase "We had such a positive experience with this company. They were incredibly professional from start to finish. They arrived at our home around 9 AM and worked tirelessly in our attic until around 7 PM, on one of the hottest days, no less. I felt so bad seeing how hard they were working in such difficult conditions, but they remained kind, patient, and even-tempered the entire time. Throughout the process, they explained everything clearly, communicated promptly, and were quick to respond whenever we had questions. There were a couple of issues that came up, but they addressed them right away and kept us informed the whole time. It’s rare to find people who will push through that kind of heat and discomfort without complaint, but they did it so that we wouldn’t be without air conditioning overnight. That commitment meant so much to us. Over the course of the job, we had three or four different technicians at our home, and every single one of them was helpful, kind, and respectful. They even showed remarkable patience when my two-year-old kept running in the room they were working in, being loud and disruptive at his bedtime. Not once did they seem annoyed or irritated; they just kept working and got the job done. On top of their excellent service, the financing process was simple and stress-free, which made the entire experience even smoother. This company went above and beyond. Their professionalism, communication, and kindness really stood out, and we are so grateful for their hard work. I would absolutely recommend them to anyone needing heating and air services."
	100% rating 100 by S.D. from Bixby, OK on 09/17/25 Verified Purchase "Quality Heating has always been reliable, professional, and the quality of work performed has been excellent. The staff are so kind and helpful in explaining the work to be done. Thank you!"
	100% rating 100 by C.B. from Tulsa, OK on 09/12/25 Verified Purchase "Had a great experience with Quality Heating and Cooling. From the plumbers, William, Tanner, Julian, Monty, Jeremy, to the electrician, Shycoby, Bryan, Nathan, and one more, I can't remember his name. DAVID, DJ. This is a very great company to work with. It started with William coming out and asking what all I need done!!! and gave me a lower bid. They also show you the person who is coming out to your home and their ID badges on. That makes you feel safer in your home. Thank you!"
	100% rating 100 by D.J. from Pawhuska, OK on 09/05/25 Verified Purchase "Dave explained everything to us. He was caring. He didn't try to push us into buying. The repair man that looked at our thermostat helped us to call and get Dave out here was kind and helpful. The 2 men who installed the heat and AC were so great. They worked hard to install everything. They are wonderful. They explained everything. The last men came in to clean our vent system. They were kind, and it was done fast. I would recommend Quality for anyone who has heating, AC, or plumbing problems. "
	100% rating 100 by B.P. from Glenpool, OK on 08/29/25 Verified Purchase "Thanks to Sales David and techs Dillon and John for getting our AC back on!"

(262 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS