Customer Reviews for Quality Heating, Cooling & Plumbing

4.8

849 reviews since December, 2021

(918) 518-5900 · quality-hc.com
Glenpool, OK 74033

Consumer Review Summary

849 reviews since December, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Heating, Cooling & Plumbing. Here are the results to date:

5 Star

88%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

785 out of 842 gave 5 stars

Q: Timeliness in responding to your needs:

761 out of 847 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

744 out of 842 gave 5 stars

Q: Communication and follow-up from the Salesperson:

696 out of 834 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

779 out of 842 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

733 out of 833 gave 5 stars

Q: Condition of the work area after job completion:

704 out of 834 gave 5 stars

Q: How likely would you be to use our company again?

737 out of 842 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

732 out of 840 gave 5 stars

Q: Please rate your overall experience with our company:

720 out of 837 gave 5 stars

	98% rating 100 by K.S. from Jenks, OK on 06/05/26 Verified Purchase "From my first contact, every person was friendly, looked professional, and performed their job well. I would, and have already, recommend this company. "
	100% rating 100 by C.F. from Tulsa, OK on 06/05/26 Verified Purchase "DJ was excellent to work with. I appreciate his expertise in this situation. He works well with my insurance company, and I am thankful for what he did. "
	100% rating 100 by T.H. from Broken Arrow, OK on 05/31/26 Verified Purchase "Our experience started as an emergency situation resulting from a collapsed garage door. CJ was the initial technician who promptly arrived, assessed the situation, and presented our options. After making a decision to go with a new door and complete system, Chris came by and showed us our choices and quickly prepared a reasonable quote. Once accepted, the financing piece was put in place, and an install date was scheduled for a few days later. Overall, we are very pleased with Quality's service and product and will definitely be a Quality customer in the future for other services they provide!"
	100% rating 100 by T.J. from Claremore, OK on 05/29/26 Verified Purchase "Customer service begins with hiring customer-oriented employees. You can train anyone to fix stuff, but you can't train what their employees bring, and they become family."
	100% rating 100 by D.O. from Broken Arrow, OK on 05/23/26 Verified Purchase "Rich was great to work with (again). The on-site techs were courteous, efficient, and did terrific work."
	100% rating 100 by M.H. from Broken Arrow, OK on 05/15/26 Verified Purchase "Great group of guys, they come in and get the job done, and they take responsibility if something happens!!"
	100% rating 100 by J.R. from Sand Springs, OK on 05/07/26 Verified Purchase "The installers were friendly and professional. "
	100% rating 100 by R.C. from Tulsa, OK on 05/04/26 Verified Purchase "When I felt I couldn’t trust another company anymore due to multiple price changes on a rather large job. Quality came in, did a thorough inspection, gave an honest opinion with a price that they stuck to all the way through the job. Quality gained our trust and helped us through a messy situation. The plumbing team worked under the house in the mess and the mud to get our plumbing up and going again. Would recommend for honest hard work and to get the quote right the first time. "
	100% rating 100 by J.M. from Inola, OK on 04/29/26 Verified Purchase "On time and professional!"
	100% rating 100 by J.D. from Jenks, OK on 04/28/26 Verified Purchase "Great experience! "

(321 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS