Customer Reviews for Quality Heating, Cooling & Plumbing

4.8

574 reviews since December, 2021

(918) 518-5900 · quality-hc.com
Glenpool, OK 74033

Consumer Review Summary

574 reviews since December, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Heating, Cooling & Plumbing. Here are the results to date:

5 Star

87%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

531 out of 571 gave 5 stars

Q: Timeliness in responding to your needs:

514 out of 574 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

498 out of 570 gave 5 stars

Q: Communication and follow-up from the Salesperson:

459 out of 564 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

524 out of 569 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

493 out of 567 gave 5 stars

Q: Condition of the work area after job completion:

466 out of 560 gave 5 stars

Q: How likely would you be to use our company again?

496 out of 570 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

493 out of 567 gave 5 stars

Q: Please rate your overall experience with our company:

487 out of 570 gave 5 stars

	95% rating 100 by R.F. from Tulsa, OK on 06/06/25 Verified Purchase "Rich and the crew were all wonderful! Super professional."
	100% rating 100 by C.W. from Sapulpa, OK on 05/20/25 Verified Purchase "Impressed with same-day appointment. Installed within 3 days. Manner and knowledge of people. "
	98% rating 100 by N.M. from Broken Arrow, OK on 05/13/25 Verified Purchase "It was a great experience. Dave was super responsive throughout the entire process, and the installation team did a great job! I use Quality for all my HVAC, Plumbing, and Electric needs and have always been impressed with the employees and the work that is done."
	100% rating 100 by V.G. from Glenpool, OK on 05/12/25 Verified Purchase "Everyone who came out was extremely professional. kind and respectful."
	100% rating 100 by J.H. from Tulsa, OK on 05/05/25 Verified Purchase "Fair, honest, no one tries to sell me anything I don't need, good communication, and professional."
	100% rating 100 by J.L. from Broken Arrow, OK on 05/05/25 Verified Purchase "I cannot say enough about how great of an experience I had with the whole Quality team, from the initial assessment of my existing AC unit, to getting a quote for a new unit, and the final install of the new unit, everyone was very knowledgeable, professional, and personable throughout the whole process. I am very pleased with the work they performed and will definitely use them again, as well as recommend them to friends and family. "
	95% rating 100 by M.W. from Bartlesville, OK on 04/30/25 Verified Purchase "Each technician and rep was great. They answered my questions and treated me like family in every interaction."
	100% rating 100 by D.L. from Tulsa, OK on 04/28/25 Verified Purchase "I am very pleased to have Quality as my go-to company for all of my household needs - they are very professional, helpful, and friendly. I highly recommend them to anyone needing AC, heating, electric, or plumbing services."
	100% rating 100 by K.P. from S Coffeyville, OK on 04/18/25 Verified Purchase "I don’t know where you find your people to work for you, but wherever you’re finding them, keep getting them there, cause every one of them has been unbelievable and fantastic!!!!!!"
	100% rating 100 by M.W. from Broken Arrow, OK on 04/12/25 Verified Purchase "Quality HCPE is an excellent company!"

(222 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS