Customer Reviews for Quality Heating, Cooling & Plumbing

4.8

564 reviews since December, 2021

(918) 518-5900 · quality-hc.com
Glenpool, OK 74033

Consumer Review Summary

564 reviews since December, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Heating, Cooling & Plumbing. Here are the results to date:

5 Star

87%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

521 out of 561 gave 5 stars

Q: Timeliness in responding to your needs:

506 out of 564 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

490 out of 560 gave 5 stars

Q: Communication and follow-up from the Salesperson:

450 out of 554 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

516 out of 559 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

486 out of 557 gave 5 stars

Q: Condition of the work area after job completion:

460 out of 550 gave 5 stars

Q: How likely would you be to use our company again?

487 out of 561 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

484 out of 558 gave 5 stars

Q: Please rate your overall experience with our company:

479 out of 561 gave 5 stars

	100% rating 100 by V.G. from Glenpool, OK on 05/12/25 Verified Purchase "Everyone who came out was extremely professional. kind and respectful."
	100% rating 100 by J.H. from Tulsa, OK on 05/05/25 Verified Purchase "Fair, honest, no one tries to sell me anything I don't need, good communication, and professional."
	100% rating 100 by J.L. from Broken Arrow, OK on 05/05/25 Verified Purchase "I cannot say enough about how great of an experience I had with the whole Quality team, from the initial assessment of my existing AC unit, to getting a quote for a new unit, and the final install of the new unit, everyone was very knowledgeable, professional, and personable throughout the whole process. I am very pleased with the work they performed and will definitely use them again, as well as recommend them to friends and family. "
	95% rating 100 by M.W. from Bartlesville, OK on 04/30/25 Verified Purchase "Each technician and rep was great. They answered my questions and treated me like family in every interaction."
	100% rating 100 by D.L. from Tulsa, OK on 04/28/25 Verified Purchase "I am very pleased to have Quality as my go-to company for all of my household needs - they are very professional, helpful, and friendly. I highly recommend them to anyone needing AC, heating, electric, or plumbing services."
	100% rating 100 by K.P. from S Coffeyville, OK on 04/18/25 Verified Purchase "I don’t know where you find your people to work for you, but wherever you’re finding them, keep getting them there, cause every one of them has been unbelievable and fantastic!!!!!!"
	100% rating 100 by M.W. from Broken Arrow, OK on 04/12/25 Verified Purchase "Quality HCPE is an excellent company!"
	100% rating 100 by C.V. from Okemah, OK on 03/31/25 Verified Purchase "Excellent customer service with same-day service. Really appreciate the photo of the service person and tracking info. Jeremy and Brandon were personable, knowledgeable, and truly concerned with our issue. Will definitely use them again."
	98% rating 100 by J.T. from Tulsa, OK on 03/27/25 Verified Purchase "Quality company. All the technicians were very professional, polite, and friendly."
	78% rating 100 by B.L. from Tulsa, OK on 03/23/25 Verified Purchase "Your company has very professional people and are kind."

(219 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS