VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Parham Heating Cooling Plumbing & Electric
97.456120862031 100
4.9

454 reviews since February, 2022

Parham Heating Cooling Plumbing & Electric
(731) 855-4328 ·
Trenton, TN 38382

Consumer Review Summary

454 reviews since February, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parham Heating Cooling Plumbing & Electric. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

424 out of 453 gave 5 stars

Q: Timeliness in responding to your needs:

410 out of 451 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

417 out of 450 gave 5 stars

Q: Communication and follow-up from the Salesperson:

391 out of 448 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

431 out of 451 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

418 out of 451 gave 5 stars

Q: Condition of the work area after job completion:

395 out of 449 gave 5 stars

Q: How likely would you be to use our company again?

415 out of 450 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

404 out of 448 gave 5 stars

Q: Please rate your overall experience with our company:

416 out of 450 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Humboldt, TN on Verified Purchase
"We use y’all for all of our needs, electrical, plumbing, and HVAC!"
100% rating 100 from Milan, TN on Verified Purchase
"The new system is fantastic!"
100% rating 100 from Humboldt, TN on Verified Purchase
"The entire experience was amazing! The Comfort Specialist was able to come out the same day the Repair Tech realized the system couldn't be fixed. I got financing through my credit union and immediately called my Comfort Specialist back to schedule the install. He was able to get me scheduled for 2 days later, and the whole thing was done just before the snow hit the following day. I am eternally grateful for the timeliness and transparency of the entire process and cannot thank every team member enough!"
100% rating 100 from Cedar Grove, TN on Verified Purchase
"Professionalism and follow-up are exceptional!"
100% rating 100 from Dyersburg, TN on Verified Purchase
"Garrett explained all the options available in a professional manner. The plumbers who came out were very professional and respectful, and completed the job efficiently. I was very impressed and appreciated being kept up to date on the progress! "
98% rating 100 from Jackson, TN on Verified Purchase
"Technicians Dale and Chaten were courteous, knowledgeable, and professional. "
100% rating 100 from Newbern, TN on Verified Purchase
"Very professional, excellent work, reasonable price, reliable, polite, and pleasant."
100% rating 100 from Jackson, TN on Verified Purchase
"Great service. Couldn't be more pleased."
98% rating 100 from Medina, TN on Verified Purchase
"Professional and courteous employees. "
100% rating 100 from Gleason, TN on Verified Purchase
"Did an awesome job. Explained in detail everything about the process, and was professional and courteous. "
(180 Remaining)