VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Go Green Plumbing Heating and Air
97.453494672205 100
4.9

619 reviews since November, 2021

Go Green Plumbing Heating and Air
(336) 252-2999 ·
Greensboro, NC 27407

Consumer Review Summary

619 reviews since November, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Go Green Plumbing Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

586 out of 617 gave 5 stars

Q: Timeliness in responding to your needs:

537 out of 618 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1 out of 1 gave 5 stars

Q: Communication and follow-up from the Salesperson:

0 out of 1 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

571 out of 616 gave 5 stars

Q: How likely would you be to use our company again?

564 out of 618 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

547 out of 614 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

595 out of 614 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

583 out of 615 gave 5 stars

Q: Overall experience with the Service Technician:

579 out of 609 gave 5 stars

Q: Please rate your overall experience with our company:

554 out of 612 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
94% rating 100 from Jamestown, NC on Verified Purchase
"I do want to thank you for the really nice drink container and the cookies you sent after the first time you serviced us with the installation of a new water line! As of May 20, we will have lived here for 6 weeks. Painting, unpacking, arranging, fixing, and adjusting have been primary, so there hasn't been a lot of time for new relationships or appreciation, but we are indeed very appreciative!"
92% rating 100 from Browns Summit, NC on Verified Purchase
"I was impressed with the installation service; they were on time, and it did not take them long to install my heat pump. Great service!"
100% rating 100 from Greensboro, NC on Verified Purchase
"We needed a new HVAC unit and were pleased with the very reasonable selections we were shown in the quote. The installation went smoothly and on time, with the team even able to address some previously undiscovered concerns along the way. The unit...wow! Cannot believe we waited so long to get this, but extremely satisfied with the performance and ease of use. Everyone at Go Green is just super professional, and I have 100% confidence in suggesting Go Green for any HVAC, plumbing, or electrical. Thanks, Go Green!!"
94% rating 100 from Browns Summit, NC on Verified Purchase
"The technicians were easy to work with and showed good knowledge and easy to work with. I was impressed that the Go Green company moved quickly to fix any problems as they occurred."
100% rating 100 from Asheboro, NC on Verified Purchase
"My husband and I found ourselves in need of a new HVAC system. Jason came out and looked at things. He was able to give us a quote for both the ductwork and the HVAC. He assisted with getting the financing initiated. We are very impressed with the team that came out two days in a row, and now we have one less worry! Thank you to all the Go Green staff for your outstanding service!"
97% rating 100 from High Point, NC on Verified Purchase
"I have been pleased with the services I have received from Go Green! The workers from Go Green were professional and did an excellent job. "
100% rating 100 from Greensboro, NC on Verified Purchase
"Very much appreciate your responsiveness and the guys who were here (especially Jamie)."
100% rating 100 from Winston Salem, NC on Verified Purchase
"Always professional, courteous, and knowledgeable technicians. I’m impressed by how they all enjoy working for the company. "
100% rating 100 from Kernersville, NC on Verified Purchase
"Workmanship, professionalism, and personal experience!"
100% rating 100 from Winston Salem, NC on Verified Purchase
"Our experience has been great so far. Once we decided to replace our heat pump, we were put on the schedule for the next day. Everyone we dealt with was very professional and helpful. I feel confident in Go Green's capabilities and that I am valued as a customer."
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