VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Go Green Plumbing Heating and Air
97.50268528464 100
4.9

520 reviews since November, 2021

Go Green Plumbing Heating and Air
(336) 252-2999 ·
Greensboro, NC 27407

Consumer Review Summary

520 reviews since November, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Go Green Plumbing Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

492 out of 519 gave 5 stars

Q: Timeliness in responding to your needs:

453 out of 519 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1 out of 1 gave 5 stars

Q: Communication and follow-up from the Salesperson:

0 out of 1 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

481 out of 519 gave 5 stars

Q: How likely would you be to use our company again?

476 out of 519 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

463 out of 516 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

501 out of 516 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

489 out of 516 gave 5 stars

Q: Overall experience with the Service Technician:

491 out of 513 gave 5 stars

Q: Please rate your overall experience with our company:

468 out of 514 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Greensboro, NC on Verified Purchase
"This is our second “big job” that we’ve entrusted to Go Green. Replacing equipment is never fun, but the experience was seamless from start to finish with Go Green. Everyone - from the folks answering the phone to the techs and crews - was kind, professional, and kept us informed every step of the way. We recommend Go Green for anyone who needs HVAC, plumbing, or electrical!"
100% rating 100 from Winston Salem, NC on Verified Purchase
"Great from sales to service!"
100% rating 100 from Winston Salem, NC on Verified Purchase
"Excellent service."
100% rating 100 from Greensboro, NC on Verified Purchase
"Fantastic service, installation, and customer care. Absolutely wonderful experience!"
100% rating 100 from Greensboro, NC on Verified Purchase
"We had a clogged waste line. A technician arrived shortly after we called and determined the problem quickly. He was able to unclog the line and get our plumbing back to normal. Thank you!"
100% rating 100 from Greensboro, NC on Verified Purchase
"Wonderful easy experience!"
100% rating 100 from Winston Salem, NC on Verified Purchase
"Satisfying experience from start to finish. Very happy with the results. Aaron, Jorge, Carlos, and the electrician were top-notch in every respect. "
100% rating 100 from Greensboro, NC on Verified Purchase
"The whole experience from meeting with the sales representative to the installation was good. The technicians reviewed using the new HVAC system. I would use Go Green again!"
100% rating 100 from Greensboro, NC on Verified Purchase
"Robert came the same day on a Saturday and diagnosed issues with detailed pictures. Lauren has excellent communication skills and she and Mike were able to work up the install a day early. Jorge and Carlos are excellent installers and helped me navigate the new smart thermostat. Would recommend and happy with my experience."
97% rating 100 from Greensboro, NC on Verified Purchase
"Your company has helped me twice. Both experiences were beyond my expectations. From the immediate help to get our house in operation to explaining the long-term options was excellent. I love the fact that it was a no-pressure sales process. That is very important to me and I received nothing but professional and respectful service from everyone involved."
(203 Remaining)