VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Go Green Plumbing Heating and Air
97.511039743075 100
4.9

557 reviews since November, 2021

Go Green Plumbing Heating and Air
(336) 252-2999 ·
Greensboro, NC 27407

Consumer Review Summary

557 reviews since November, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Go Green Plumbing Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

528 out of 556 gave 5 stars

Q: Timeliness in responding to your needs:

484 out of 556 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1 out of 1 gave 5 stars

Q: Communication and follow-up from the Salesperson:

0 out of 1 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

513 out of 554 gave 5 stars

Q: How likely would you be to use our company again?

509 out of 556 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

496 out of 553 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

537 out of 552 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

524 out of 553 gave 5 stars

Q: Overall experience with the Service Technician:

524 out of 548 gave 5 stars

Q: Please rate your overall experience with our company:

499 out of 550 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Greensboro, NC on Verified Purchase
"The Go Green technicians who have visited my home have been communicative and patient in answering questions and providing options. They work efficiently and clean up their work areas. Scheduling was easy and the staff who coordinated over the phone were courteous and helpful. I appreciate the maintenance plan for Go Green to initiate routine maintenance appointments so it won’t be something I have to remember."
100% rating 100 from Asheboro, NC on Verified Purchase
"This is my third or fourth big project with Go Green, and I know I have a few more big projects. I am so glad that I went with Go Green. It was a big jump for me to make that decision because they're not the cheapest. They're not the most expensive. I have to say though they are stellar when it comes to service and following through. Just in every part of customer interaction with everybody, from the folks who answer the phones to the technicians who come out. The work is excellent. I can't say how much, not just respect Go Green but I rely on them and being a premium program customer, it gives me such security to know that if I have something go out with plumbing, electric, heating, and air conditioning and I've had them do everything. I did not know they did drainage like they did a French drain for me this last time, and fixed the drainage in my driveway. They are just awesome, and I know I can count on them, and if I don't know something I can always ask them. Even if it sounds like I didn't think it was something they could do, which is what they did with the French drain in the driveway. Absolutely amazing!"
100% rating 100 from Bermuda Run, NC on Verified Purchase
"Excellent experience!"
100% rating 100 from Browns Summit, NC on Verified Purchase
"Overall, we were very pleased with the quality of the work done for us--from the initial estimate to the conversation with the scheduler to the service technicians--the process was awesome."
92% rating 100 from Walkertown, NC on Verified Purchase
"Everyone who came to our house was very nice, professional, and respectful."
100% rating 100 from Mc Leansville, NC on Verified Purchase
"GREAT!!!"
100% rating 100 from Greensboro, NC on Verified Purchase
"Go Green has always been so responsive, professional, and knowledgeable. I would recommend them to everyone who asks about HVAC, electrical, and plumbing because I know they will keep their good reputation at all times. Kristy was courteous and awesome to work with on the phone, Geno was attentive and informative, and Jason was a great salesman! Alicia is always a joy to work with, as well."
100% rating 100 from Greensboro, NC on Verified Purchase
"As a new area homeowner, I found Go Green to be extremely responsive, competitively priced, efficient, and effective in communicating what was to be done, who would be doing it, and when it would be done. Furthermore, the team members were always pleasant and professional in their interactions. "
100% rating 100 from Greensboro, NC on Verified Purchase
"Excellent service!"
97% rating 100 from Greensboro, NC on Verified Purchase
"The technicians were very polite and provided excellent service."
(220 Remaining)