Customer Reviews for Prime Plumbing & Heating Inc

4.8

69 reviews since December, 2021

(720) 542-8153 · primeplumbingheating.com
Denver, CO 80219

Consumer Review Summary

69 reviews since December, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Prime Plumbing & Heating Inc. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

64 out of 69 gave 5 stars

Q: Timeliness in responding to your needs:

62 out of 69 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1 out of 1 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1 out of 1 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

64 out of 69 gave 5 stars

Q: How likely would you be to use our company again?

59 out of 69 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

58 out of 69 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

65 out of 68 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

60 out of 68 gave 5 stars

Q: Overall experience with the Service Technician:

61 out of 66 gave 5 stars

Q: Please rate your overall experience with our company:

58 out of 69 gave 5 stars

	100% rating 100 by T.H. from Golden, CO on 08/18/25 Verified Purchase "Morgan at Prime Plumbing and Heating just completed a large plumbing job that involved replacing the curb stop-tap sleeve, reworking the main waterline into the house, and updating the meter yoke. From start to finish, Morgan was exceptional. He communicated clearly, explained the scope of the work in terms we could understand, and handled the project with professionalism and skill. It was obvious he takes pride in his work — everything was completed with care and precision, and he left the site clean and tidy. What impressed us most was Morgan’s calm, capable approach. Even with the complexity of the job, he made it look effortless. We felt confident throughout the entire process. If you’re looking for a knowledgeable, reliable plumber who goes above and beyond, we highly recommend Morgan and the team at Prime Plumbing and Heating."
	94% rating 100 by G.S. from Lakewood, CO on 03/18/25 Verified Purchase "We loved Billy and Zach. They were on time, friendly, professional and courteous. They explained the work after it was finished."
	100% rating 100 by J.R. from Lakewood, CO on 03/02/25 Verified Purchase "Polite, knowledgeable and professional."
	100% rating 100 by L.R. from Denver, CO on 02/26/25 Verified Purchase "Thank you for your quick responses and making us a priority!"
	94% rating 100 by C.J. from Hghlnds Ranch, CO on 02/21/25 Verified Purchase "Todd did a great job, was nice, explained everything, and cleaned up afterward."
	100% rating 100 by D.S. from Lakewood, CO on 02/13/25 Verified Purchase "Billy was great! After having someone come out from a different company and leave me hanging, Prime came out and took care of me without any excuses."
	100% rating 100 by M.M. from Lakewood, CO on 12/08/24 Verified Purchase "Richard and his technician were courteous, professional, and friendly and left everything clean. Richard went over everything with myself and my wife."
	100% rating 100 by S.H. from Arvada, CO on 09/24/24 Verified Purchase "It was a great experience, absolutely no complaints and I would highly recommend. "
	100% rating 100 by S.H. from Denver, CO on 08/30/24 Verified Purchase "We love all your guy's work, but the one we would ask for in the future is Phil. He doesn't give up until the work is perfect, and I appreciate that. This is not true with your guys."
	100% rating 100 by R.P. from Denver, CO on 06/07/24 Verified Purchase "Todd responded very quickly in preparing the sewer line. He did an excellent job and kept me informed on his progress."

(21 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS