Customer Reviews for Air Tech of Katy

Air Tech of Katy

4.9

476 reviews since February, 2022

(281) 550-5640 · www.airtechofkaty.com/
Pineville, LA 71360

Consumer Review Summary

476 reviews since February, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Tech of Katy. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

430 out of 469 gave 5 stars

Q: Timeliness in responding to your needs:

435 out of 473 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

417 out of 468 gave 5 stars

Q: Communication and follow-up from the Salesperson:

406 out of 467 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

432 out of 470 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

423 out of 468 gave 5 stars

Q: Condition of the work area after job completion:

410 out of 462 gave 5 stars

Q: How likely would you be to use our company again?

426 out of 474 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

410 out of 471 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

417 out of 472 gave 5 stars

	100% rating 100 by J.C. from Katy, TX on 07/08/25 Verified Purchase "I am very happy with the results concerning your services. My wife and I had this problem with our AC for quite a while. Your reps (Manuel and Zik) were professional and knowledgeable. We can sleep better now that they fixed our situation."
	100% rating 100 by T.H. from Katy, TX on 06/11/25 Verified Purchase "Quick response. Knowledgeable technicians. Excellent skills and troubleshooting. Excellent product and warranty at a reasonable price."
	100% rating 100 by J.C. from Katy, TX on 06/04/25 Verified Purchase "Air Tech really worked with us to get the price we were looking for, and our salesperson, Edgar, is very knowledgeable, professional, and personable! He explained all the systems available and broke them down to only what we really need. He helped us every step of the way! "
	100% rating 100 by A.H. from Katy, TX on 05/30/25 Verified Purchase "Timing is everything. I scheduled a routine maintenance exam, but y’all found a much bigger problem. Glad we handled it before the summer busy season! Now we’re cool and comfy and have peace of mind that our system will work properly for years to come."
	100% rating 100 by E.R. from Houston, TX on 05/20/25 Verified Purchase "Joseph and his team were AMAZING. Great customer service and kept the houses clean."
	98% rating 100 by C.P. from Houston, TX on 05/19/25 Verified Purchase "Responsive and professional service with very professional and knowledgeable installation personnel who take care and carry out very good work. Excellent follow-up when necessary. Highly recommended."
	100% rating 100 by L.R. from Houston, TX on 05/12/25 Verified Purchase "Jefferson was awesome to work with. He ensured quality and went out of his way to serve us in dire need during the holidays."
	100% rating 100 by D.D. from Brookshire, TX on 05/08/25 Verified Purchase "Our AC went out on a Friday night, and the next day, I was looking for a company to come out and repair it. Air Tech of Katy had a great rating online, so I called on Saturday. The phone was answered by a person, instead of a machine, on a weekend day, and they were able to come out the next day. Jefferson was able to look at it and diagnose the issues that we were having in a short amount of time. Ultimately, we replaced the entire system, but had the option to replace a faulty part that would fix the problem now. Since Jefferson inspected the whole system, we knew that we had several other areas that were possible future issues, and decided that an entire system replacement was worth it for us. Air Tech was able to come out the same day, on a Sunday, and install a new AC. The installers were on time and professional. Overall, I would highly recommend this company and will use them again in the future."
	100% rating 100 by R.M. from Houston, TX on 04/30/25 Verified Purchase "The entire Air Tech team was outstanding! Edgar and Victor did an exceptional job of diagnosing and explaining my HVAC issues, proposing an appropriate solution, and completing a thorough installation within 24 hours. Additionally, Tammy went above and beyond by calling (late night) to address all the financial paperwork necessary for an on-time install. The new system has been working great. Kudos to everyone!"
	100% rating 100 by R.W. from Houston, TX on 04/16/25 Verified Purchase "The city inspector was here, and he commented on what nice job you had done, and how clean you had left the work area. "

(198 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS