Customer Reviews for Air Tech of Katy

Air Tech of Katy

4.9

513 reviews since February, 2022

(281) 550-5640 · www.airtechofkaty.com/
Pineville, LA 71360

Consumer Review Summary

513 reviews since February, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Tech of Katy. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

464 out of 505 gave 5 stars

Q: Timeliness in responding to your needs:

469 out of 509 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

454 out of 505 gave 5 stars

Q: Communication and follow-up from the Salesperson:

439 out of 503 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

468 out of 507 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

455 out of 505 gave 5 stars

Q: Condition of the work area after job completion:

444 out of 499 gave 5 stars

Q: How likely would you be to use our company again?

460 out of 511 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

442 out of 507 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

451 out of 509 gave 5 stars

	98% rating 100 by L.D. from Katy, TX on 03/22/26 Verified Purchase "We were referred by a neighbor, and after seeing the great reviews, we decided to schedule an appointment. We liked Tim's attention to detail, his extensive knowledge, and the different price options. It was time to replace our two 34-year-old A/C units. The service and follow-up were excellent. It's obvious why the company has great reviews, and the 20+ years of experience show. Also, the "Thank You" gift that came in the mail a few days later was such a nice surprise!"
	100% rating 100 by M.B. from Katy, TX on 02/14/26 Verified Purchase "Great team from the first phone call to follow-up. I worked with several employees during this project. They all seemed to be pleasant to interact with, happy with their job, and wanted to do a good job as a result. Everything was nice and tidied up at the end, and I was updated on any maintenance or care instructions for my product. Based on my experience with these team members, I would be inclined to try Air Tech for plumbing or electrical issues that occasionally arise. Great company!"
	100% rating 100 by J.S. from Katy, TX on 12/31/25 Verified Purchase "Had a great experience with Air Tech. The whole group is professional. Rate 5+ stars. Would recommend."
	100% rating 100 by J.R. from Fulshear, TX on 12/18/25 Verified Purchase "Salesperson Jefferson explained all the details about the work that was going to be done. Jefferson was very helpful. The work crew also explained the work that was going to be done. "
	100% rating 100 by J.R. from Spring, TX on 10/07/25 Verified Purchase "The technician was knowledgeable, polite, and courteous. Explained the current status of the system and answered questions. He advised of the deterioration of ducts due to age. We worked through the estimate and approved replacing the ducts. The ducts were installed professionally, cleanly, and look great. We have noticed better airflow in our home since the ducts have been replaced. "
	94% rating 100 by C.H. from Richmond, TX on 09/15/25 Verified Purchase "Our new system is working well. Excellent teamwork in installing our new unit. Very pleased with the person explaining our needs and the installation team. "
	100% rating 100 by L.F. from Katy, TX on 09/03/25 Verified Purchase "I have been a customer for several years, and your service has been very good. "
	98% rating 100 by H.C. from Sugar Land, TX on 08/27/25 Verified Purchase "We appreciated the rapid response in replacing the unit."
	100% rating 100 by M.T. from Katy, TX on 08/22/25 Verified Purchase "My AC went out middle of August, and we were having a hard time getting someone to show. The sales rep, Edgar, was there within the hour. He explained all our options and was very knowledgeable about the products. They came and installed a whole new Inside and outside unit, the same day. Their crew was out of there by 6ish and were also polite and courteous. "
	100% rating 100 by R.M. from Richmond, TX on 08/11/25 Verified Purchase "Everyone was highly professional."

(210 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS