VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Island Airco
98.640960809102 100
5

240 reviews since March, 2022

Island Airco
(479) 203-0267 ·
Pineville, LA 71360

Consumer Review Summary

240 reviews since March, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Island Airco. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

227 out of 236 gave 5 stars

Q: Timeliness in responding to your needs:

224 out of 238 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

230 out of 237 gave 5 stars

Q: Communication and follow-up from the Salesperson:

222 out of 237 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

231 out of 235 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

230 out of 237 gave 5 stars

Q: Condition of the work area after job completion:

228 out of 235 gave 5 stars

Q: How likely would you be to use our company again?

230 out of 239 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

230 out of 239 gave 5 stars

Q: Please rate your overall experience with our company:

228 out of 240 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Eureka Spgs, AR on Verified Purchase
"Amazing staff!"
100% rating 100 from Shell Knob, MO on Verified Purchase
"Great installation team, and I appreciate getting the job done in our time frame!"
100% rating 100 from Eureka Spgs, AR on Verified Purchase
"Your professionalism and timely service always meet or exceed expectations. "
100% rating 100 from Holiday Isle, AR on Verified Purchase
"It’s never easy deciding whether to keep repairing an old unit or invest in a new one, and that was exactly my situation. The technician took the time to walk me through all my options and clearly explained each one, which really helped me feel confident in my decision. Even after the visit, he was easy to reach—if he couldn’t take my call right away, he followed up with a text to let me know when he’d be in touch. These are just a few of the reasons I continue to trust Holiday Island Airco, not only for ongoing service but also for my new unit installation. Thank you for keeping me cool in the summer and warm in the winter!"
100% rating 100 from Neosho, MO on Verified Purchase
"The tech and associate did an excellent installation. They were professional, courteous, and knowledgeable."
100% rating 100 from Lake Charles, LA on Verified Purchase
"As in the past, the service and response were excellent. Colbert scoped out the replacement process and provided timely follow-up. Rodney was the installer, and the project went smoothly and neatly. All was finished to our satisfaction. A minor issue was corrected promptly and professionally. Once again, I have and will continue to use and recommend Island Airco for HVAC services and installation."
100% rating 100 from Eureka Spgs, AR on Verified Purchase
"Being long-time customers, over the years we’ve seen several new faces. Each and every one professional, courteous, and informed."
100% rating 100 from Golden, MO on Verified Purchase
"Everyone I have worked with, from the front office to the technicians, has been professional, courteous, and prompt in responding to questions. "
100% rating 100 from Eagle Rock, MO on Verified Purchase
"Airco is an excellent company with knowledgeable technicians and a good reputation. "
100% rating 100 from Eagle Rock, MO on Verified Purchase
"The two installers (Evan and Joshua) and the electrician, Rodney, were knowledgeable, polite, respectful, and fun. It was the best experience we’ve ever had with any workers in our home. Colton was also good to deal with and answered my many questions and concerns. Thank you, Island Airco."
(105 Remaining)