VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Island Airco
98.510427010924 100
5

204 reviews since March, 2022

Island Airco
(479) 203-0267 ·
Pineville, LA 71360

Consumer Review Summary

204 reviews since March, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Island Airco. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

191 out of 200 gave 5 stars

Q: Timeliness in responding to your needs:

190 out of 202 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

195 out of 201 gave 5 stars

Q: Communication and follow-up from the Salesperson:

186 out of 201 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

196 out of 199 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

195 out of 201 gave 5 stars

Q: Condition of the work area after job completion:

193 out of 199 gave 5 stars

Q: How likely would you be to use our company again?

195 out of 203 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

196 out of 204 gave 5 stars

Q: Please rate your overall experience with our company:

192 out of 204 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Eureka Spgs, AR on Verified Purchase
"I have used and recommended Island Airco for both my own needs as well as a real estate agent. They have always been very responsive, professional, and efficient. "
100% rating 100 from Cassville, MO on Verified Purchase
"I had a great experience and appreciate it. My old system quit and I was in a pickle. They made it easy and I like my new system a lot."
100% rating 100 from Eureka Spgs, AR on Verified Purchase
"Everyone that I talked to on the phone and in person was very helpful and knowledgeable. They got our new unit in as fast as they could! "
100% rating 100 from Holiday Isle, AR on Verified Purchase
"I have had Island Airco perform service and installations in my home many times over the years and several times in 2024. Never had a bad experience -- all your technicians are top-notch. Briar, Rodney, Jarod, and Edwin were all great to work with in 2024 and showed great care for their work and getting things right. Whatever you all are doing -- keep doing it!"
98% rating 100 from Holiday Isle, AR on Verified Purchase
"They were able to price out a premium heat pump for the same amount as a competitor was offering for a medium-class heat pump. Sales person was very personable and had all the answers to my numerous questions."
100% rating 100 from Eureka Springs, AR on Verified Purchase
"The entire crew was wonderful, they graciously assisted me explained the installation process and gave guidance when it came to the personalization of performance and settings. I would especially like to thank Travis for also helping me set up the financial part. Also many thanks to Rodney, Colton, and Evan for being so patient with all my many questions. And thanks to the rest of the team who were busy under the house and in the attic…. a consummate group of professionals."
100% rating 100 from Holiday Isle, AR on Verified Purchase
"I really appreciate your company!!"
100% rating 100 from Eureka Spgs, AR on Verified Purchase
"Every technician is impressive with his expertise, professionalism, and empathy for the customer’s concerns."
100% rating 100 from Golden, MO on Verified Purchase
"Always a pleasure working with anyone from Island Airco. Have not run into one single person who has not been very pleasant and considerate. "
100% rating 100 from Eagle Rock, MO on Verified Purchase
"Top-notch service always from installation, maintenance, and follow-up. A fabulous group of guys--Travis, Rodney, Colton, Luke, Briant, and Jerrod."
(87 Remaining)