5
355 reviews since May, 2022
Consumer Review Summary
355 reviews since May, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smoak's Comfort Control. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
342 out of 352 gave 5 stars
Q: Timeliness in responding to your needs:
337 out of 355 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
330 out of 346 gave 5 stars
Q: Communication and follow-up from the Salesperson:
316 out of 345 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
310 out of 320 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
332 out of 351 gave 5 stars
Q: Condition of the work area after job completion:
328 out of 352 gave 5 stars
Q: How likely would you be to use our company again?
341 out of 354 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
337 out of 354 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
332 out of 351 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS