5
351 reviews since May, 2022
Consumer Review Summary
351 reviews since May, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smoak's Comfort Control. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
338 out of 348 gave 5 stars
Q: Timeliness in responding to your needs:
333 out of 351 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
326 out of 342 gave 5 stars
Q: Communication and follow-up from the Salesperson:
312 out of 341 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
306 out of 316 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
329 out of 347 gave 5 stars
Q: Condition of the work area after job completion:
324 out of 348 gave 5 stars
Q: How likely would you be to use our company again?
337 out of 350 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
334 out of 350 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
329 out of 347 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS