5
336 reviews since May, 2022
Consumer Review Summary
336 reviews since May, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smoak's Comfort Control. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
325 out of 333 gave 5 stars
Q: Timeliness in responding to your needs:
319 out of 336 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
314 out of 329 gave 5 stars
Q: Communication and follow-up from the Salesperson:
300 out of 328 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
292 out of 302 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
317 out of 333 gave 5 stars
Q: Condition of the work area after job completion:
310 out of 333 gave 5 stars
Q: How likely would you be to use our company again?
323 out of 335 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
320 out of 335 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1 out of 1 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1 out of 1 gave 5 stars
Q: Overall experience with the Service Technician:
1 out of 1 gave 5 stars
Q: Please rate your overall experience with our company:
315 out of 332 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS