5
365 reviews since May, 2022
Consumer Review Summary
365 reviews since May, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smoak's Comfort Control. Here are the results to date:
Survey Question Results
Q: Were we able to respond to your needs in a timely manner?
9 out of 10 gave 5 stars
Q: Courtesy and professionalism of our Phone Representatives:
352 out of 362 gave 5 stars
Q: Timeliness in responding to your needs:
337 out of 355 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
330 out of 346 gave 5 stars
Q: Communication and follow-up from the Salesperson:
316 out of 345 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
319 out of 329 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
340 out of 360 gave 5 stars
Q: Condition of the work area after job completion:
337 out of 362 gave 5 stars
Q: How likely would you be to use our company again?
341 out of 354 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
347 out of 364 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3 out of 3 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3 out of 3 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
342 out of 361 gave 5 stars
Q: How likely would you be to use Smoak’s Comfort Control again?
10 out of 10 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS