4.9
149 reviews since April, 2022
Consumer Review Summary
149 reviews since April, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smith and Jones Electric. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
140 out of 148 gave 5 stars
Q: Timeliness in responding to your needs:
140 out of 148 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
16 out of 16 gave 5 stars
Q: Communication and follow-up from the Salesperson:
15 out of 16 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
15 out of 16 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
15 out of 16 gave 5 stars
Q: Condition of the work area after job completion:
132 out of 149 gave 5 stars
Q: How likely would you be to use our company again?
135 out of 148 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
133 out of 146 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
130 out of 133 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
121 out of 133 gave 5 stars
Q: Overall experience with the Service Technician:
125 out of 132 gave 5 stars
Q: Please rate your overall experience with our company:
136 out of 149 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS