4.9
141 reviews since April, 2022
Consumer Review Summary
141 reviews since April, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smith and Jones Electric. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
135 out of 140 gave 5 stars
Q: Timeliness in responding to your needs:
134 out of 140 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
16 out of 16 gave 5 stars
Q: Communication and follow-up from the Salesperson:
15 out of 16 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
15 out of 16 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
15 out of 16 gave 5 stars
Q: Condition of the work area after job completion:
127 out of 141 gave 5 stars
Q: How likely would you be to use our company again?
130 out of 140 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 139 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
124 out of 125 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
116 out of 125 gave 5 stars
Q: Overall experience with the Service Technician:
119 out of 124 gave 5 stars
Q: Please rate your overall experience with our company:
131 out of 141 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS