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Smith and Jones Electric
97.363123993559 100
4.9

137 reviews since April, 2022

Smith and Jones Electric
(361) 360-0500 ยท
Orange Grove, TX 78372

Consumer Review Summary

137 reviews since April, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smith and Jones Electric. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

131 out of 136 gave 5 stars

Q: Timeliness in responding to your needs:

130 out of 136 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

15 out of 15 gave 5 stars

Q: Communication and follow-up from the Salesperson:

14 out of 15 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

14 out of 15 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

14 out of 15 gave 5 stars

Q: Condition of the work area after job completion:

124 out of 137 gave 5 stars

Q: How likely would you be to use our company again?

126 out of 136 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

125 out of 135 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

121 out of 122 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

114 out of 122 gave 5 stars

Q: Overall experience with the Service Technician:

117 out of 121 gave 5 stars

Q: Please rate your overall experience with our company:

127 out of 137 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
98% rating 100 from Robstown, TX on Verified Purchase
"The work was completed in a timely manner and was explained before next steps were taken. I am very satisfied!!"
100% rating 100 from Mathis, TX on Verified Purchase
"Great experience! The technician was courteous, and professional and explained everything thoroughly."
100% rating 100 from Corp Christi, TX on Verified Purchase
"Never had to use an electrician and I was very impressed with your company."
100% rating 100 from Corp Christi, TX on Verified Purchase
"I am overjoyed I decided on this company. I have no regrets at all and felt like I was honestly guided! "
100% rating 100 from Corp Christi, TX on Verified Purchase
"Scheduling was great from start to finish. Rey did an excellent job! "
100% rating 100 from Orange Grove, TX on Verified Purchase
"Good people very satisfied Thank you. "
100% rating 100 from Alice, TX on Verified Purchase
"Excellent overall experience."
100% rating 100 from Robstown, TX on Verified Purchase
"Always the friendliest helpful staff. They have done many jobs for us over the years and this last experience just reminded me of how good they are. I trust these people to do a good job and to be honest enough to do it at the lowest cost possible to do the job correctly. I highly recommend them! "
100% rating 100 from Greensboro, NC on Verified Purchase
"Thank you for all you have done to help Canter Power Systems out at a time when we really needed someone!! We appreciate you all so much!"
97% rating 100 from Robstown, TX on Verified Purchase
"Whole experience was great. Staff was professional and courteous. Craftsmanship was perfect. Not the best cleanup. But completely satisfactory in every other capacity. "
(58 Remaining)