4.9
143 reviews since April, 2022
Consumer Review Summary
143 reviews since April, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Smith and Jones Electric. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
137 out of 142 gave 5 stars
Q: Timeliness in responding to your needs:
136 out of 142 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
16 out of 16 gave 5 stars
Q: Communication and follow-up from the Salesperson:
15 out of 16 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
15 out of 16 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
15 out of 16 gave 5 stars
Q: Condition of the work area after job completion:
129 out of 143 gave 5 stars
Q: How likely would you be to use our company again?
132 out of 142 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
131 out of 141 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
126 out of 127 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
118 out of 127 gave 5 stars
Q: Overall experience with the Service Technician:
121 out of 126 gave 5 stars
Q: Please rate your overall experience with our company:
133 out of 143 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS