Customer Reviews for Intown Plumbing

Intown Plumbing

4.9

186 reviews since March, 2023

(469) 207-1400 · intownplumbingtx.com
Royse City, TX 75189

Consumer Review Summary

186 reviews since March, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Intown Plumbing. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

176 out of 185 gave 5 stars

Q: Timeliness in responding to your needs:

164 out of 185 gave 5 stars

Q: Condition of the work area after job completion:

164 out of 181 gave 5 stars

Q: How likely would you be to use our company again?

166 out of 183 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

164 out of 181 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

173 out of 183 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

167 out of 180 gave 5 stars

Q: Overall experience with the Service Technician:

166 out of 179 gave 5 stars

Q: Please rate your overall experience with our company:

162 out of 180 gave 5 stars

	100% rating 100 by D.A. from Plano, TX on 09/03/25 Verified Purchase "David was very responsive. He is a persistent problem solver, which is exactly what we needed. Overall, we were very satisfied with the service provided to us."
	100% rating 100 by V.V. from Plano, TX on 08/13/25 Verified Purchase "Thanks to Kyler for excellent service. He arrived on time, replaced the valves, and gave valuable recommendations. Much appreciated!"
	100% rating 100 by C.L. from Fort Worth, TX on 08/07/25 Verified Purchase "Caroline was very knowledgeable and spoke to me very kindly, and answered all my questions with confidence. Francisco's professionalism at my home and he took the time to explain. This team made me feel respected and safe. "
	100% rating 100 by H.G. from Frisco, TX on 08/07/25 Verified Purchase "Kyler did a great job with our clogged drains! Will use again and highly recommend. "
	100% rating 100 by C.C. from Dallas, TX on 07/18/25 Verified Purchase "David and Drew were great! "
	100% rating 100 by T.M. from Heath, TX on 07/10/25 Verified Purchase "Our technician, David, was punctual, efficient, and very professional. He got the job done in a timely manner and explained everything he did! Fantastic! "
	100% rating 100 by M.R. from Flower Mound, TX on 07/09/25 Verified Purchase "Outstanding service and response time. The service guys were knowledgeable and efficient. I would highly recommend this company. Thank you!"
	100% rating 100 by I.P. from Dallas, TX on 06/11/25 Verified Purchase "David was professional and great at explaining the process. The issue was resolved, and the entire process was seamless. Also, scheduling was very fast."
	100% rating 100 by J.G. from Roanoke, TX on 05/23/25 Verified Purchase "I had a slight emergency for one of my clients. InTown came out and got her taken care of in a timely manner. Pricing was good. Thanks for your help."
	100% rating 100 by C.P. from Dallas, TX on 05/12/25 Verified Purchase "Everyone was very professional. The job site was left better than when they arrived."

(60 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS