Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

362 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

362 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

330 out of 357 gave 5 stars

Q: Timeliness in responding to your needs:

326 out of 360 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

69 out of 72 gave 5 stars

Q: Communication and follow-up from the Salesperson:

67 out of 72 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

70 out of 72 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

67 out of 72 gave 5 stars

Q: Condition of the work area after job completion:

314 out of 358 gave 5 stars

Q: How likely would you be to use our company again?

318 out of 357 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

321 out of 358 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

272 out of 287 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

259 out of 286 gave 5 stars

Q: Overall experience with the Service Technician:

268 out of 284 gave 5 stars

Q: Please rate your overall experience with our company:

322 out of 358 gave 5 stars

	100% rating 100 by C.G. from Gig Harbor, WA on 09/06/24 Verified Purchase "Thank you for making a task we have been reading easy and painless."
	92% rating 100 by A.S. from Tacoma, WA on 09/01/24 Verified Purchase "We appreciated the same-day response for a quote and the next-business-day removal of the old water heater. The technicians were professional and did good work."
	100% rating 100 by A.L. from Gig Harbor, WA on 08/11/24 Verified Purchase "Benjamin knows what he’s doing and did it all in the time he said."
	100% rating 100 by S.H. from Tacoma, WA on 08/09/24 Verified Purchase "I can’t say enough good about the professional and very knowledgeable person that handled our sewer line problem. His name is Nathan. Immediately diagnosed our problem and took total control relieving me of all my stress. He left our property a lot better than when he started. I am a return customer who won’t hesitate to highly recommend Bob Larsen Plumbing."
	100% rating 100 by S.P. from Gig Harbor, WA on 08/06/24 Verified Purchase "The work performed by the technicians was first-rate. Both guys were very courteous and professional and answered all my questions. Thank you."
	100% rating 100 by V.D. from Puyallup, WA on 08/06/24 Verified Purchase "Highly satisfied!"
	100% rating 100 by S.H. from Puyallup, WA on 08/06/24 Verified Purchase "We have had the best experience. Everyone is helpful and answers our questions. I have and will continue to recommend Bob Larson Plumbing to everyone."
	100% rating 100 by S.A. from Sumner, WA on 08/05/24 Verified Purchase "Every person I have been in contact with in your company has gone over and above. Ben is outstanding, especially in ongoing communication! His knowledge is amazing and very helpful. Todd and Marie did extra as well as their expected work. "
	100% rating 100 by B.M. from Tacoma, WA on 07/31/24 Verified Purchase "The service was amazing. Everyone I spoke with was very professional and knowledgeable. They answered all my questions and had the job done quickly. I’ll definitely call them again for any plumbing problems. "
	100% rating 100 by D.A. from Wahiawa, HI on 07/09/24 Verified Purchase "Loved the timeliness and professionalism within the company. Highly recommend it and will be utilizing them in the future. "

(176 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS