Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

672 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

672 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

627 out of 665 gave 5 stars

Q: Timeliness in responding to your needs:

618 out of 670 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

592 out of 664 gave 5 stars

Q: How likely would you be to use our company again?

591 out of 664 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

596 out of 665 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

555 out of 576 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

536 out of 573 gave 5 stars

Q: Overall experience with the Service Technician:

542 out of 570 gave 5 stars

Q: Please rate your overall experience with our company:

606 out of 665 gave 5 stars

	100% rating 100 by M.N. from Puyallup, WA on 03/14/26 Verified Purchase "Malulani explained things well, and we did not feel pressured. He represented your company well. "
	100% rating 100 by T.H. from Lake Tapps, WA on 03/14/26 Verified Purchase "The tech was extremely informative!"
	96% rating 100 by M.F. from Tacoma, WA on 03/14/26 Verified Purchase "Great!"
	92% rating 100 by B.P. from Parkland, WA on 03/11/26 Verified Purchase "Great experience! The technician was professional and personable. "
	100% rating 100 by M.F. from Puyallup, WA on 03/04/26 Verified Purchase "Could not have been more pleased with the service. From start to finish, so friendly and professional. Went above and beyond to communicate with pictures and everything. Will definitely use in the future and have already recommended you to a friend!"
	100% rating 100 by T. from Tacoma, WA on 02/25/26 Verified Purchase "You guys showed up the next day (after my water heater decided to blow up), quickly diagnosed the problem, and gave us fix or replace options. Replacement was the choice, and with minimal distributions, the old one was removed, new installed in a few hours. We decided to get your maintenance package as well. "
	97% rating 100 by A.K. from Vashon, WA on 02/20/26 Verified Purchase "Faster service than expected, and it was appreciated. "
	100% rating 100 by S.N. from University Pl, WA on 02/20/26 Verified Purchase "The technician was great - very professional and explained everything he needed to do ahead of time. Thank you again, and I will recommend your company!"
	100% rating 100 by A.B. from Tacoma, WA on 02/20/26 Verified Purchase "Excellent agent. He was knowledgeable and friendly. He explained every step of the task (tankless water heater replacement)."
	100% rating 100 by P.B. from Puyallup, WA on 02/04/26 Verified Purchase "Chris and his team did an outstanding job, fast and reliable repair, and expert advice."

(305 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS