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Bob Larson Plumbing LLC
97.63089571614 100
4.9

767 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ·
Tacoma, WA 98446

Consumer Review Summary

767 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

719 out of 760 gave 5 stars

Q: Timeliness in responding to your needs:

709 out of 765 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

682 out of 757 gave 5 stars

Q: How likely would you be to use our company again?

678 out of 758 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

683 out of 760 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

648 out of 671 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

629 out of 668 gave 5 stars

Q: Overall experience with the Service Technician:

635 out of 664 gave 5 stars

Q: Please rate your overall experience with our company:

693 out of 760 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tacoma, WA on Verified Purchase
"Bob Larson Plumbing was the first recommended plumber by my Real Estate agent when I purchased my house back in 2005 in Tacoma. Been using them ever since for jobs big and small. When my side sewer went down in 2026, BLP was the first one to call. Special shout-out to Amber, Armondo, Johnny, Royce, Kyle, Micah, Sean, Alleque, and others for overseeing this major project and putting Customers first in technical expertise, City Permitting coordination, communication, & financing. I was at ease knowing the BLP Team was on the job. A well-executed project through and through. Project close out and follow ups were excellent. Maintain your side sewer annually. Lessons learned."
100% rating 100 from Tacoma, WA on Verified Purchase
"We needed to replace our kitchen sink, which involved tearing everything out and re-plumbing it all...it was a mess. I called several plumbers in the area, and they came out and gave a quote. Then Anthony from Bob Larson Plumbing came. And everything was different. He was kind, professional, and extremely knowledgeable. He found something none of the other plumbers identified (!) and came up with a good solution that worked for us. Amber in the office was super pleasant, patient, and helpful. Great communication all around. The work was done perfectly, and we are really happy with our experience and the outcome. If you need a plumber, don't hesitate to call them."
100% rating 100 from Des Moines, WA on Verified Purchase
"Very happy with the work done professionally. All employees have been very friendly and helpful, willing to explain options. "
100% rating 100 from Gig Harbor, WA on Verified Purchase
"Everyone we dealt with from phone to repair was professional and kind. "
100% rating 100 from Puyallup, WA on Verified Purchase
"Anthony was extremely professional, friendly, and efficient."
100% rating 100 from University Pl, WA on Verified Purchase
"Plumbers are "expensive" but indispensable, and Bob Larson Plumbing is totally worth it: I have an old house, many non-emergency plumbing issues, and all their plumbers are top-notch, as are all their phone staff - 100% knowledgeable, trustworthy, super nice. Their maintenance program is also worth it (priority service, parts discount, extended warranty, yearly inspection, etc.). Especially love the excellent workmanship in my home; every job is beyond my expectations!"
100% rating 100 from Gig Harbor, WA on Verified Purchase
"Thank you for a job well done. We have used your service several times and have, each time, been satisfied with the performance of your entire staff of employees."
100% rating 100 from Puyallup, WA on Verified Purchase
"Fantastic! Ben was great and very informative. "
100% rating 100 from Milton, WA on Verified Purchase
"I can’t tell you how much I appreciate the prompt response to my request for help with a leaky sink and other issues here at the house. It turned out to be a lot more work than any of us expected, but it was done quickly and professionally, and I’m positive it was a necessary repair. Thank you again."
100% rating 100 from Puyallup, WA on Verified Purchase
"We have always had good service, very professional and knowledgeable technicians, and the office staff."
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