Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

456 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

456 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

418 out of 450 gave 5 stars

Q: Timeliness in responding to your needs:

414 out of 454 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

81 out of 84 gave 5 stars

Q: Communication and follow-up from the Salesperson:

79 out of 85 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

83 out of 85 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

79 out of 84 gave 5 stars

Q: Condition of the work area after job completion:

397 out of 448 gave 5 stars

Q: How likely would you be to use our company again?

402 out of 451 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

406 out of 452 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

350 out of 368 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

338 out of 366 gave 5 stars

Q: Overall experience with the Service Technician:

344 out of 364 gave 5 stars

Q: Please rate your overall experience with our company:

411 out of 452 gave 5 stars

	100% rating 100 by K.C. from Tacoma, WA on 02/25/25 Verified Purchase "Excellent, timely communication with us about our projects and we really appreciated all the expert advice from our technician. Thank you for always leaving our home better than you found it, too!"
	100% rating 100 by D.R. from Puyallup, WA on 02/15/25 Verified Purchase "Experienced technicians who are very professional and friendly. The business stands behind their work."
	100% rating 100 by R.R. from Auburn, WA on 02/15/25 Verified Purchase "Great to experience! The staff is great very responsive, and professional, and did good work! We have found our plumbers for any future issues. Thank you!! "
	100% rating 100 by R.S. from Graham, WA on 02/14/25 Verified Purchase "Quick same day service! Thank you! Benjamin was great! "
	94% rating 100 by D.J. from Tacoma, WA on 02/11/25 Verified Purchase "They were everything I feel a good plumber should be. They had good suggestions on how to solve my plumbing problems."
	100% rating 100 by J.R. from Tacoma, WA on 02/11/25 Verified Purchase "Everyone has been great to work with and extremely knowledgeable. I have already referred you to my neighbors."
	97% rating 100 by R.A. from Tacoma, WA on 02/07/25 Verified Purchase "Great work ethic from the crew. Diligence, prompt, respectful, and, professional to say the least."
	100% rating 100 by C.A. from Tacoma, WA on 02/04/25 Verified Purchase "Ben did a great job thoroughly assessing the needs I had and coming up with a fair price for the project. He responded quickly to questions and provided valuable expertise. Daniel communicated proactively and timely about how the project was coming along and did a great job completing the work. I really appreciated working with him during the multiple days of the project. Anna's communication was very timely, and friendly, and always demonstrated eagerness to help. Thank you all!"
	100% rating 100 by L.T. from Tacoma, WA on 02/04/25 Verified Purchase "The response was quick, the work was great, and I now have working plumbing. Thank you!"
	97% rating 100 by R.D. from Fox Island, WA on 02/03/25 Verified Purchase "David was a fantastic, thorough, knowledgeable, and neat technician who recommended and installed our new boiler!"

(220 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS