VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bob Larson Plumbing LLC
97.504640131986 100
4.9

534 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ·
Tacoma, WA 98446

Consumer Review Summary

534 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

493 out of 528 gave 5 stars

Q: Timeliness in responding to your needs:

490 out of 532 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

468 out of 526 gave 5 stars

Q: How likely would you be to use our company again?

472 out of 528 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

476 out of 529 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

419 out of 438 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

404 out of 436 gave 5 stars

Q: Overall experience with the Service Technician:

410 out of 433 gave 5 stars

Q: Please rate your overall experience with our company:

482 out of 529 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lakewood, WA on Verified Purchase
"Had a wonderful experience from beginning to end. I appreciate finding a company I can trust."
100% rating 100 from Tacoma, WA on Verified Purchase
"We tell everyone to use Bob Larson. Extremely kind account managers, service technicians, and all are timely, and they do a great job."
100% rating 100 from Gig Harbor, WA on Verified Purchase
"Service technician Royce and his technician did a top-notch job for us under very difficult conditions."
100% rating 100 from Federal Way, WA on Verified Purchase
"I have a Navien combi boiler for both my radiant floors and my on-demand hot water. I learned 11 years ago that Bob Larson is one of the few plumbing companies that have really qualified people to work on this type of system. Their technicians have all been very nice to work with. I will never call anyone else. Since my system is aging, I also signed up for their yearly inspection."
100% rating 100 from Spanaway, WA on Verified Purchase
"Kyle and Keegan worked seamlessly, installing our tankless water heater. They were very professional and courteous, and cleaned up after themselves properly. I would highly recommend them and the company for your needs. "
100% rating 100 from Puyallup, WA on Verified Purchase
"Our technician, Matthew, was very professional, personable, and efficient. "
100% rating 100 from Yelm, WA on Verified Purchase
"All of the technicians we have had in our home over the last 20 years from your company pay attention to detail and do great work! We’ve been so pleased with each technician and their work."
100% rating 100 from Gig Harbor, WA on Verified Purchase
"Chris is very professional and knowledgeable. He answers all questions with patience. The crew is hard working and did everything possible to complete the project in a timely manner. "
100% rating 100 from Puyallup, WA on Verified Purchase
"Bob Larson Plumbing has got to be the friendliest. most compassionate company I have ever had the pleasure to work with."
100% rating 100 from Puyallup, WA on Verified Purchase
"We told our neighbor how happy we were with your service and pricing, and they are now having their whole house plumbing pipes changed from PVC to pex."
(257 Remaining)