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Bob Larson Plumbing LLC
97.468763464024 100
4.9

511 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

511 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

471 out of 505 gave 5 stars

Q: Timeliness in responding to your needs:

468 out of 509 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

448 out of 503 gave 5 stars

Q: How likely would you be to use our company again?

450 out of 505 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

455 out of 506 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

397 out of 415 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

383 out of 413 gave 5 stars

Q: Overall experience with the Service Technician:

388 out of 410 gave 5 stars

Q: Please rate your overall experience with our company:

460 out of 506 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Puyallup, WA on Verified Purchase
"Bob Larson Plumbing has got to be the friendliest. most compassionate company I have ever had the pleasure to work with."
100% rating 100 from Puyallup, WA on Verified Purchase
"We told our neighbor how happy we were with your service and pricing, and they are now having their whole house plumbing pipes changed from PVC to pex."
100% rating 100 from Lakewood, WA on Verified Purchase
"I have had a wonderful experience working with Shawn and Amber. If you are trying to decide who to use for your plumbing needs, consider this team. I feel they did exceptional work, and I am still thrilled with moving forward with the work needed. "
100% rating 100 from Spanaway, WA on Verified Purchase
"We have nothing but good things to say about Bob Larson Plumbing."
100% rating 100 from Gig Harbor, WA on Verified Purchase
"I really appreciate the straightforward approach. Sean and Robert were courteous and professional."
100% rating 100 from Lacey, WA on Verified Purchase
"Excellent service. Friendly. Took the time to educate us. Best bid. THIS is how a successful company should be run. They SEE us."
100% rating 100 from Auburn, WA on Verified Purchase
"David and your team did an excellent job of installing new toilets, water heater, water shutoff valve, and whole home filtration system! Everything is working great!"
100% rating 100 from Dupont, WA on Verified Purchase
"From the 1st conversation on the phone until the job was complete. I have nothing but praise for Chris and the entire team. You definitely got a customer for life!"
100% rating 100 from Tacoma, WA on Verified Purchase
"Ben did a very good job putting in the tankless water heater. He is very knowledgeable about the product, and he finished it quickly. He is highly recommended. He came on time for the part we needed and he installed it right away. Thank you Ben!"
100% rating 100 from Tacoma, WA on Verified Purchase
"Great overall impression with knowledge and service. Chris was excellent in explaining the issue and results to fix the plumbing issues. Overall, superior work!"
(249 Remaining)