VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bob Larson Plumbing LLC
97.699081163859 100
4.9

722 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ·
Tacoma, WA 98446

Consumer Review Summary

722 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

677 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

667 out of 720 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

640 out of 712 gave 5 stars

Q: How likely would you be to use our company again?

638 out of 714 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

642 out of 715 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

605 out of 626 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

586 out of 623 gave 5 stars

Q: Overall experience with the Service Technician:

592 out of 620 gave 5 stars

Q: Please rate your overall experience with our company:

654 out of 715 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Yelm, WA on Verified Purchase
"Great experience!!!"
100% rating 100 from Lake Tapps, WA on Verified Purchase
"Great experience! Got a new booster pump."
100% rating 100 from Gig Harbor, WA on Verified Purchase
"I really appreciated that the main office sent a bio of the technician coming to my home before the appointment. It made me feel much more comfortable welcoming someone I didn’t know into the house. David explained the work clearly, was thorough, professional, and paid close attention to detail. The other technician working with him was also excellent. Overall, the experience was outstanding, and I highly recommend Bob Larson Plumbing."
100% rating 100 from Puyallup, WA on Verified Purchase
"Job done quickly!"
100% rating 100 from Tacoma, WA on Verified Purchase
"All the employees were respectful and made sure that they had explained things clearly. They have all been friendly and willing to make sure everything worked properly. "
100% rating 100 from University Pl, WA on Verified Purchase
"Chris is a well mannered young man. He spent the time to find out where the leak came from. He is knowledgeable and well-trained. I would personally recommend him to anyone, and he is more than welcome to return to my home if I have another plumbing issue!"
100% rating 100 from Spanaway, WA on Verified Purchase
"Great company! Our serviceman was very nice and was willing to answer all my concerns! Will definitely be using them again for all my plumbing needs!"
100% rating 100 from Olympia, WA on Verified Purchase
"Thank you for your excellent work. Our technician was extremely knowledgeable and so kind. Thank you again. We will definitely seek your service in the future."
97% rating 100 from Lakewood, WA on Verified Purchase
"Nathan did an incredible job finding our leak and fixing it! He was professional, courteous, and knowledgeable. "
100% rating 100 from Puyallup, WA on Verified Purchase
"We got service the same day we called about our leaking water heater. Chris replaced it that day. He was great!!"
(324 Remaining)