Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

824 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

824 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

773 out of 817 gave 5 stars

Q: Timeliness in responding to your needs:

763 out of 822 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

736 out of 814 gave 5 stars

Q: How likely would you be to use our company again?

728 out of 813 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

733 out of 816 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

703 out of 728 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

681 out of 725 gave 5 stars

Q: Overall experience with the Service Technician:

688 out of 721 gave 5 stars

Q: Please rate your overall experience with our company:

743 out of 815 gave 5 stars

	100% rating 100 by D.R. from Tacoma, WA on 10/14/26 Verified Purchase "Great company. Great customer service and support. The young man who fixed our problem also caught our dog that got out of the gate. Thank you, sir!!"
	100% rating 100 by K.O. from Gig Harbor, WA on 10/14/26 Verified Purchase "Malu, Drew, and Calib were great to work with, thanks!"
	100% rating 100 by R.B. from Tacoma, WA on 10/09/26 Verified Purchase "And you are within half a mile of us!! Good experience with you as well!"
	100% rating 100 by B.T. from Sumner, WA on 10/09/26 Verified Purchase "Everyone was great to work with, and you came on short notice and fixed our issue. And I love the mug!"
	100% rating 100 by G.S. from University Pl, WA on 09/25/26 Verified Purchase "Excellent work. Royce went above and beyond to make sure that the project was done correctly. "
	100% rating 100 by A.B. from Puyallup, WA on 09/21/26 Verified Purchase "We were in a pinch when we contacted you. Our water heater had just died. We were able to get Benjamin to come out the same day we called and give us a bid. Our water heater is located inside our living space. To prevent any inside water damage, we wanted him to drill a hole in our floorboard and pipe it to flow outside in case of any water leakage overflowing the drip pan. He said that was no problem. While doing that project, he discovered we had some corroded pipes that needed to be replaced and one leaky pipe in our crawl space we were not aware of. With his attention to detail, this has saved us from having further water damage in our crawl space. We were able to repair the pipes the following day. Benjamin is very nice, knowledgeable, and takes pride in his work. It was a pleasure working with the team in the office and the technicians on-site. We also received a thank-you gift from the company, which was nice. I highly recommend Bob Larson Plumbing Co. for your home."
	100% rating 100 by J.M. from University Pl, WA on 09/15/26 Verified Purchase "Armondo (Mondo) did an amazing job helping me decide the best course of action for my toilet repairs. He took the time to hear and review my concerns and provided me with multiple options for me to consider. He was patient and experienced with the details of what I needed, the timeline, and the cost. I really appreciate his attention to detail and professionalism. Thank you!!!"
	100% rating 100 by L.A. from Tacoma, WA on 09/15/26 Verified Purchase "Thank you for the gift. The cookies are yummy, and the cup is very nice. Thank you, everyone, for your help getting my plumbing done right. The hot water heater needed to be replaced more than I knew....."
	100% rating 100 by P.S. from Orting, WA on 09/12/26 Verified Purchase "Nathan was very helpful in this process of water and plumbing that was past due to be updated. Nathan and Drew worked very hard every day and kept us informed every day. All questions we asked were answered with all options. We would recommend this Company and Nathan and Drew for their willingness to dive in, get dirty, and get the job done right."
	100% rating 100 by G.M. from Birmingham, AL on 09/11/26 Verified Purchase "Love the team at Bob Larson Plumbing! Knowledgeable and Professional!"

(364 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS