97.393522626442 100
4.9

496 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

496 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

456 out of 490 gave 5 stars

Q: Timeliness in responding to your needs:

453 out of 494 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

433 out of 488 gave 5 stars

Q: How likely would you be to use our company again?

435 out of 490 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

440 out of 491 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

382 out of 400 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

368 out of 398 gave 5 stars

Q: Overall experience with the Service Technician:

374 out of 396 gave 5 stars

Q: Please rate your overall experience with our company:

445 out of 491 gave 5 stars