97.456628828443 100
4.9

514 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

514 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

474 out of 508 gave 5 stars

Q: Timeliness in responding to your needs:

471 out of 512 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

450 out of 506 gave 5 stars

Q: How likely would you be to use our company again?

452 out of 508 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

457 out of 509 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

400 out of 418 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

385 out of 416 gave 5 stars

Q: Overall experience with the Service Technician:

391 out of 413 gave 5 stars

Q: Please rate your overall experience with our company:

462 out of 509 gave 5 stars