97.531112003212 100
4.9

549 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

549 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

507 out of 543 gave 5 stars

Q: Timeliness in responding to your needs:

502 out of 547 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

481 out of 541 gave 5 stars

Q: How likely would you be to use our company again?

485 out of 543 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

490 out of 543 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

434 out of 453 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

419 out of 451 gave 5 stars

Q: Overall experience with the Service Technician:

425 out of 448 gave 5 stars

Q: Please rate your overall experience with our company:

496 out of 543 gave 5 stars