Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

564 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

564 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

522 out of 558 gave 5 stars

Q: Timeliness in responding to your needs:

517 out of 562 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

496 out of 556 gave 5 stars

Q: How likely would you be to use our company again?

498 out of 558 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

503 out of 558 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

449 out of 468 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

434 out of 466 gave 5 stars

Q: Overall experience with the Service Technician:

440 out of 463 gave 5 stars

Q: Please rate your overall experience with our company:

509 out of 558 gave 5 stars

	100% rating 100 by P.G. from Lakewood, WA on 10/10/25 Verified Purchase "Kyle is the technician who has done the work for us. He is excellent and I would highly recommend him. He is friendly, on time, explains well, and does difficult jobs well. Ours was not a usual problem or property to work on. He handled it very well."
	100% rating 100 by S.L. from Federal Way, WA on 10/10/25 Verified Purchase "Wonderful, dependable company. Everyone we dealt with was super nice. Our technician, Armando, kept us informed every step of the way. He was full of information and took plenty of time with us to ensure that we were aware of what was being done. The company overall was honest and family-oriented. Thank you all for a great job! We would recommend you and use you again if necessary."
	97% rating 100 by D.E. from Tacoma, WA on 09/05/25 Verified Purchase "Our tech and his assistant were efficient, polite, and professional. He answered all of my questions, and I am impressed by the level of service. I will be calling Larson the next time I have a major plumbing issue. "
	100% rating 100 by S.P. from Lakewood, WA on 09/04/25 Verified Purchase "I tell everyone about Bob Larson Plumbing!"
	100% rating 100 by D.J. from University Pl, WA on 09/02/25 Verified Purchase "All was excellent!"
	100% rating 100 by C.M. from Gig Harbor, WA on 08/26/25 Verified Purchase "Chris helped us in our time of need; he went above and beyond the call of duty. Thank you so much, Chris, for your professionalism and commitment to helping us out and providing services when we needed help. Thank you again, what an outstanding young man and professional in every aspect of the job. We will forever be thankful for all your help in our time of need."
	100% rating 100 by B.W. from Vashon, WA on 08/24/25 Verified Purchase "Our service tech, David, was stellar at fixing a mess made by a previous plumber. His problem-solving, can-do attitude, and professionalism took away all the worry about getting our water filtration system up and running. Bob Larson plumbers have proven themselves to be the best time and time again. "
	100% rating 100 by K.A. from Puyallup, WA on 08/23/25 Verified Purchase "We were thankful David was the person to explain the condition of our old water tank (28 years old) and why it was time to make some changes. He mentioned he could install one that day, and he did. He was very caring and made sure we understood all the transactions necessary to get the job done."
	100% rating 100 by N.C. from Orting, WA on 08/22/25 Verified Purchase "Kyle, the tech was great! Easy to work with. Very knowledgeable and informative."
	97% rating 100 by A.S. from University Pl, WA on 08/18/25 Verified Purchase "Every single employee, from the phone service representative to the technician and manager, was courteous and helpful throughout my entire experience. This company honors what they stand for, and I will continue to use Bob Larson for future needs."

(269 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS