Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

502 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

502 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

462 out of 496 gave 5 stars

Q: Timeliness in responding to your needs:

459 out of 500 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

439 out of 494 gave 5 stars

Q: How likely would you be to use our company again?

441 out of 496 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

446 out of 497 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

388 out of 406 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

374 out of 404 gave 5 stars

Q: Overall experience with the Service Technician:

380 out of 402 gave 5 stars

Q: Please rate your overall experience with our company:

451 out of 497 gave 5 stars

	100% rating 100 by D.H. from Spanaway, WA on 06/13/25 Verified Purchase "We have nothing but good things to say about Bob Larson Plumbing."
	100% rating 100 by J.S. from Lacey, WA on 05/30/25 Verified Purchase "Excellent service. Friendly. Took the time to educate us. Best bid. THIS is how a successful company should be run. They SEE us."
	100% rating 100 by D.R. from Auburn, WA on 05/27/25 Verified Purchase "David and your team did an excellent job of installing new toilets, water heater, water shutoff valve, and whole home filtration system! Everything is working great!"
	100% rating 100 by K.W. from Dupont, WA on 05/27/25 Verified Purchase "From the 1st conversation on the phone until the job was complete. I have nothing but praise for Chris and the entire team. You definitely got a customer for life!"
	100% rating 100 by A.M. from Tacoma, WA on 05/24/25 Verified Purchase "Ben did a very good job putting in the tankless water heater. He is very knowledgeable about the product, and he finished it quickly. He is highly recommended. He came on time for the part we needed and he installed it right away. Thank you Ben!"
	100% rating 100 by T.T. from Tacoma, WA on 05/20/25 Verified Purchase "Great overall impression with knowledge and service. Chris was excellent in explaining the issue and results to fix the plumbing issues. Overall, superior work!"
	97% rating 100 by D.D. from Tacoma, WA on 05/19/25 Verified Purchase "Thanks, and see you in the future!"
	100% rating 100 by R.A. from Gig Harbor, WA on 05/19/25 Verified Purchase "Benjamin and Amber always treat us with respect. They are responsive to our needs. Benjamin has done a lot of work at our house, and we are always satisfied. Thank you."
	100% rating 100 by L.O. from Auburn, WA on 05/01/25 Verified Purchase "Bob Larson Plumbing responded to our call quickly. The techs, Nathan and George, were very professional in explaining what needed to be done to replace our hot water tank and repair a couple of leaks. We're so grateful and very pleased with the work that was done. I would recommend them to anyone with plumbing problems. "
	100% rating 100 by N.L. from Tacoma, WA on 04/23/25 Verified Purchase "Very friendly technicians and no pressure sales and they left my home in excellent condition."

(245 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS