Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

391 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

391 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

358 out of 386 gave 5 stars

Q: Timeliness in responding to your needs:

355 out of 389 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

70 out of 73 gave 5 stars

Q: Communication and follow-up from the Salesperson:

68 out of 73 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

71 out of 73 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

68 out of 73 gave 5 stars

Q: Condition of the work area after job completion:

340 out of 386 gave 5 stars

Q: How likely would you be to use our company again?

345 out of 386 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

347 out of 387 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

300 out of 315 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

287 out of 314 gave 5 stars

Q: Overall experience with the Service Technician:

294 out of 312 gave 5 stars

Q: Please rate your overall experience with our company:

349 out of 387 gave 5 stars

	100% rating 100 by J.A. from Federal Way, WA on 11/16/24 Verified Purchase "David has been amazing. He has been timely, professional, respectful of our home, and kind and compassionate."
	100% rating 100 by N.W. from Tacoma, WA on 10/21/24 Verified Purchase "The technician respected our choice of option and did not push us to do more work. We will be back!"
	100% rating 100 by H.C. from Gig Harbor, WA on 10/21/24 Verified Purchase "We have been extremely happy with the service we have received from Bob Larson over the years. Your service people are friendly, knowledgeable, and highly skilled."
	100% rating 100 by C.T. from Lacey, WA on 10/15/24 Verified Purchase "Wonderful service!"
	100% rating 100 by A.B. from Lakewood, WA on 10/15/24 Verified Purchase "Great experience and workmanship! "
	100% rating 100 by P.M. from Lacey, WA on 10/09/24 Verified Purchase "Chris was our most recent technician. He did a great job and provided quality work, as we have come to expect from Larson."
	100% rating 100 by D.B. from Spanaway, WA on 10/05/24 Verified Purchase "The professionalism and down to earth nature of their staff was fantastic. Completed quickly and they educated me along the way! "
	100% rating 100 by E.M. from Tacoma, WA on 10/04/24 Verified Purchase "As always we are very pleased with the complete package of your outstanding company."
	100% rating 100 by S.P. from Tacoma, WA on 10/02/24 Verified Purchase "Very grateful for such good service and for working us into the schedule. I'm impressed with the technicians' professionalism and responsiveness to our needs."
	100% rating 100 by J.V. from Puyallup, WA on 09/29/24 Verified Purchase "We could not have been more pleased and look forward to years of connection."

(191 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS