VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bob Larson Plumbing LLC
97.456628828443 100
4.9

514 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

514 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

474 out of 508 gave 5 stars

Q: Timeliness in responding to your needs:

471 out of 512 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

450 out of 506 gave 5 stars

Q: How likely would you be to use our company again?

452 out of 508 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

457 out of 509 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

400 out of 418 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

385 out of 416 gave 5 stars

Q: Overall experience with the Service Technician:

391 out of 413 gave 5 stars

Q: Please rate your overall experience with our company:

462 out of 509 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Gig Harbor, WA on Verified Purchase
"Chris is very professional and knowledgeable. He answers all questions with patience. The crew is hard working and did everything possible to complete the project in a timely manner. "
100% rating 100 from Puyallup, WA on Verified Purchase
"Bob Larson Plumbing has got to be the friendliest. most compassionate company I have ever had the pleasure to work with."
100% rating 100 from Puyallup, WA on Verified Purchase
"We told our neighbor how happy we were with your service and pricing, and they are now having their whole house plumbing pipes changed from PVC to pex."
100% rating 100 from Lakewood, WA on Verified Purchase
"I have had a wonderful experience working with Shawn and Amber. If you are trying to decide who to use for your plumbing needs, consider this team. I feel they did exceptional work, and I am still thrilled with moving forward with the work needed. "
100% rating 100 from Spanaway, WA on Verified Purchase
"We have nothing but good things to say about Bob Larson Plumbing."
100% rating 100 from Gig Harbor, WA on Verified Purchase
"I really appreciate the straightforward approach. Sean and Robert were courteous and professional."
100% rating 100 from Lacey, WA on Verified Purchase
"Excellent service. Friendly. Took the time to educate us. Best bid. THIS is how a successful company should be run. They SEE us."
100% rating 100 from Auburn, WA on Verified Purchase
"David and your team did an excellent job of installing new toilets, water heater, water shutoff valve, and whole home filtration system! Everything is working great!"
100% rating 100 from Dupont, WA on Verified Purchase
"From the 1st conversation on the phone until the job was complete. I have nothing but praise for Chris and the entire team. You definitely got a customer for life!"
100% rating 100 from Tacoma, WA on Verified Purchase
"Ben did a very good job putting in the tankless water heater. He is very knowledgeable about the product, and he finished it quickly. He is highly recommended. He came on time for the part we needed and he installed it right away. Thank you Ben!"
(250 Remaining)