97.505509917852 100
4.9

550 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

550 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

508 out of 544 gave 5 stars

Q: Timeliness in responding to your needs:

503 out of 548 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

482 out of 542 gave 5 stars

Q: How likely would you be to use our company again?

485 out of 544 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

490 out of 544 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

435 out of 454 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

420 out of 452 gave 5 stars

Q: Overall experience with the Service Technician:

426 out of 449 gave 5 stars

Q: Please rate your overall experience with our company:

496 out of 544 gave 5 stars