Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

622 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

622 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

578 out of 615 gave 5 stars

Q: Timeliness in responding to your needs:

571 out of 620 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

547 out of 614 gave 5 stars

Q: How likely would you be to use our company again?

549 out of 615 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

554 out of 616 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

506 out of 526 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

490 out of 524 gave 5 stars

Q: Overall experience with the Service Technician:

494 out of 520 gave 5 stars

Q: Please rate your overall experience with our company:

562 out of 616 gave 5 stars

	100% rating 100 by S.R. from Puyallup, WA on 12/13/25 Verified Purchase "My experience was great. The technician knew his stuff, and when I had my new water heater installed, his apprentice was top-notch. I would definitely recommend Bob Larson Plumbing."
	100% rating 100 by R.B. from Puyallup, WA on 12/12/25 Verified Purchase "I have had a couple of jobs completed by different crews from Bob Larson Plumbing. The finished products show the perfection and care that was put into the jobs. I am specifically impressed with the maintenance agreement I have for my tankless water heater. It is exceptional."
	100% rating 100 by B.P. from Tacoma, WA on 11/26/25 Verified Purchase "We were very satisfied with the job Benjamin and Brennan did installing our new Rheem 50-gallon water heater. They were professional, knowledgeable, and thorough. "
	100% rating 100 by E.M. from Edgewood, WA on 11/21/25 Verified Purchase "Our technician/plumber was outstanding. Not only did he help identify the problem, but his analysis of the overall cause of the leak was also spot on. His consciousness and professional approach to the job were the best I have experienced with any plumbing repair I have had in the past. Thank you! 5 Stars !!!!!"
	100% rating 100 by G.D. from Lakewood, WA on 11/13/25 Verified Purchase "THANK YOU SO MUCH FOR HELPING US IN OUR EMERGENCY! YOU RESPONDED QUICKLY AND HAD THE WORK DONE THE SAME DAY! WE APPRECIATE YOUR TEAM AND PROFESSIONALISM."
	100% rating 100 by G.R. from Tacoma, WA on 11/12/25 Verified Purchase "Wonderful response time. Knowledgeable and competent employees who satisfied our concerns."
	100% rating 100 by C.G. from Tacoma, WA on 11/04/25 Verified Purchase "Thank you, Ben, for a job well done!"
	100% rating 100 by C.C. from Fircrest, WA on 11/03/25 Verified Purchase "I have used Bob Larson Plumbing for a few years, and they have been honest, hard-working, and responsive to my needs, and they understand the issues that I have had with my older home. "
	75% rating 100 by J.T. from Tacoma, WA on 10/25/25 Verified Purchase "Thank you!"
	100% rating 100 by S.G. from Tacoma, WA on 10/25/25 Verified Purchase "You knew what the problem was. You explained what needed to be done. You installed the solution."

(284 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS