97.356853020739 100
4.9

488 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

488 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

448 out of 482 gave 5 stars

Q: Timeliness in responding to your needs:

445 out of 486 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

426 out of 480 gave 5 stars

Q: How likely would you be to use our company again?

427 out of 482 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

432 out of 483 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

374 out of 392 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

360 out of 390 gave 5 stars

Q: Overall experience with the Service Technician:

366 out of 388 gave 5 stars

Q: Please rate your overall experience with our company:

437 out of 483 gave 5 stars