97.468763464024 100
4.9

511 reviews since June, 2022

Bob Larson Plumbing LLC
(253) 475-8440 ยท
Tacoma, WA 98446

Consumer Review Summary

511 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

471 out of 505 gave 5 stars

Q: Timeliness in responding to your needs:

468 out of 509 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

87 out of 92 gave 5 stars

Q: Communication and follow-up from the Salesperson:

85 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

90 out of 93 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

86 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

448 out of 503 gave 5 stars

Q: How likely would you be to use our company again?

450 out of 505 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

455 out of 506 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

397 out of 415 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

383 out of 413 gave 5 stars

Q: Overall experience with the Service Technician:

388 out of 410 gave 5 stars

Q: Please rate your overall experience with our company:

460 out of 506 gave 5 stars