Customer Reviews for Bob Larson Plumbing LLC

Bob Larson Plumbing LLC

4.9

477 reviews since June, 2022

(253) 475-8440 · boblarsonplumbing.com
Tacoma, WA 98446

Consumer Review Summary

477 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob Larson Plumbing LLC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

437 out of 471 gave 5 stars

Q: Timeliness in responding to your needs:

434 out of 475 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

86 out of 91 gave 5 stars

Q: Communication and follow-up from the Salesperson:

84 out of 92 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

89 out of 92 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

85 out of 91 gave 5 stars

Q: Condition of the work area after job completion:

415 out of 469 gave 5 stars

Q: How likely would you be to use our company again?

419 out of 472 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

424 out of 473 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

364 out of 382 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

350 out of 380 gave 5 stars

Q: Overall experience with the Service Technician:

356 out of 378 gave 5 stars

Q: Please rate your overall experience with our company:

429 out of 473 gave 5 stars

	100% rating 100 by S.F. from Gig Harbor, WA on 03/23/25 Verified Purchase "I had used Bob Larson Plumbing late last year to fix a kitchen sink issue. The service was great, timely, and cost-effective. The service guy also did a check of the house plumbing and provided some recommendations without any pressure - which was awesome. What he said may happen to our water heater is EXACTLY what happened. When it did, I scheduled with Bob Larson largely because of their lack of use of fear pressure when giving us recommendations. In replacing the water heater, the company worked hard to ensure that the needs of my schedule were met. The installer (same as the kitchen sink issue) was fantastic. The install was fantastic. Cannot be happier with Bob Larson Plumbing and would without reservation recommend to anyone."
	100% rating 100 by R.A. from Gig Harbor, WA on 03/21/25 Verified Purchase "Benjamin is an outstanding representative of Bob Larson Plumbing. He is punctual, professional, and efficient. We are glad he is the technician who does most of our work."
	100% rating 100 by C.W. from University Pl, WA on 03/18/25 Verified Purchase "Thank you for coming to my rescue so promptly! It was quite an emergency fix, and I was so very grateful to get a patch-up job on the spot. So happy with the final fix. Really professional plumbers, and I could not be happier with their work! Thank you! "
	100% rating 100 by F.M. from Gig Harbor, WA on 03/18/25 Verified Purchase "Chris was a true pro!"
	100% rating 100 by D.L. from University Pl, WA on 03/12/25 Verified Purchase "Chris was wonderful and his son was. The same with Mondo, George and another apprentice gentleman who was very kind!"
	100% rating 100 by D.N. from Olympia, WA on 03/12/25 Verified Purchase "Kyle was our service technician and Sean was his assistant. They were professional and personable. Our plumbing problem was more complex than originally thought and they had to make three separate visits to our home. Kyle very patiently explained each issue, possible remedies, and costs. We are very pleased with their work!"
	100% rating 100 by M.M. from Lakewood, WA on 03/03/25 Verified Purchase "Chris and his teammate were wonderful, honest and very courteous. They showed me exactly what was happening with my plumbing and what they were going to do to fix it. I would certainly recommend them to anyone moving forward. "
	100% rating 100 by W.B. from Tacoma, WA on 02/28/25 Verified Purchase "You were the first company we contacted. I was very impressed with Ben and with the products he offered. "
	100% rating 100 by K.C. from Tacoma, WA on 02/25/25 Verified Purchase "Excellent, timely communication with us about our projects and we really appreciated all the expert advice from our technician. Thank you for always leaving our home better than you found it, too!"
	100% rating 100 by D.R. from Puyallup, WA on 02/15/25 Verified Purchase "Experienced technicians who are very professional and friendly. The business stands behind their work."

(228 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS