4.8
882 reviews since May, 2022
Consumer Review Summary
882 reviews since May, 2022
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Spencer Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
798 out of 859 gave 5 stars
Q: Timeliness in responding to your needs:
773 out of 866 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
261 out of 279 gave 5 stars
Q: Communication and follow-up from the Salesperson:
255 out of 280 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
271 out of 285 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
265 out of 282 gave 5 stars
Q: Condition of the work area after job completion:
781 out of 844 gave 5 stars
Q: How likely would you be to use our company again?
708 out of 865 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
700 out of 863 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
538 out of 576 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
515 out of 572 gave 5 stars
Q: Overall experience with the Service Technician:
517 out of 572 gave 5 stars
Q: Please rate your overall experience with our company:
729 out of 863 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS