Customer Reviews for DYES Heating and Cooling

DYES Heating and Cooling

83 reviews since July, 2022

(229) 432-2673 · www.dyeshc.net/
Leesburg, GA 31763

Consumer Review Summary

83 reviews since July, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of DYES Heating and Cooling. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

80 out of 83 gave 5 stars

Q: Timeliness in responding to your needs:

81 out of 83 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

82 out of 83 gave 5 stars

Q: Communication and follow-up from the Salesperson:

79 out of 83 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

78 out of 83 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

78 out of 83 gave 5 stars

Q: Condition of the work area after job completion:

78 out of 83 gave 5 stars

Q: How likely would you be to use our company again?

80 out of 83 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

80 out of 83 gave 5 stars

Q: Please rate your overall experience with our company:

79 out of 83 gave 5 stars

	100% rating 100 by J.U. from Cordele, GA on 05/18/25 Verified Purchase "Along with a great team, Chad, Matt, and Lander did a fantastic job. They were very polite, professional, and respectful. They explained everything from the beginning to the end. I personally want to thank all for all the work you guys did for us. We greatly appreciate and recommend you to friends and family. And thank you for the gift you sent to us."
	100% rating 100 by G.M. from Fitzgerald, GA on 04/30/25 Verified Purchase "Prompt, professional, and knowledgeable."
	100% rating 100 by K.V. from Leesburg, GA on 04/23/25 Verified Purchase "Excellent customer service. Great work completed in a timely manner."
	100% rating 100 by M.C. from Albany, GA on 03/25/25 Verified Purchase "Thanks for the great service and for working with me on payment."
	85% rating 100 by T.W. from Albany, GA on 03/19/25 Verified Purchase "Good work and overall good experience (as I expected.)"
	100% rating 100 by K.G. from Albany, GA on 03/07/25 Verified Purchase "Installed on time that was promised!"
	100% rating 100 by S.M. from Savannah, GA on 02/26/25 Verified Purchase "I can always depend on Dyes to help or service me when I need them. Excellent customer service by everyone."
	100% rating 100 by M.S. from Dawson, GA on 01/29/25 Verified Purchase "From the time that I called about an old unit that was obsolete and could not get parts for until the time that a new unit was installed was amazing. I talked with Randy to start with who was very helpful and knowledgeable and advised me to get a new unit. After that, I was contacted by Chad who was very helpful and went out of his way to get the new unit and have the installation team ready for installing it on Friday afternoon. And it would have been installed sooner if it wasn’t for the weather. It was the week that it snowed in South Georgia. Thanks for the extra effort and time to get the job done. "
	100% rating 100 by D.D. from Albany, GA on 01/15/25 Verified Purchase "David and Caleb were exceptional on the job. They quickly analyzed the actions required for a complicated installation and efficiently completed all necessary actions. I'm thankful for their competence and will highly recommend both."
	100% rating 100 by R.J. from Albany, GA on 12/13/24 Verified Purchase "All good thanks! "

(32 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS