VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Full Spectrum Plumbing
96.107651245552 100
4.8

119 reviews since June, 2022

Full Spectrum Plumbing
(803) 366-1200 ·
Rock Hill, SC 29730

Consumer Review Summary

119 reviews since June, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Full Spectrum Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

111 out of 118 gave 5 stars

Q: Timeliness in responding to your needs:

112 out of 119 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

57 out of 61 gave 5 stars

Q: Communication and follow-up from the Salesperson:

53 out of 59 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

58 out of 62 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

58 out of 63 gave 5 stars

Q: Condition of the work area after job completion:

97 out of 119 gave 5 stars

Q: How likely would you be to use our company again?

104 out of 119 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

104 out of 117 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

53 out of 56 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

52 out of 56 gave 5 stars

Q: Overall experience with the Service Technician:

53 out of 56 gave 5 stars

Q: Please rate your overall experience with our company:

106 out of 119 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Rock Hill, SC on Verified Purchase
"Thanks for always being courteous and professional both on the phone and when your technicians come to our home. "
100% rating 100 from Charlotte, NC on Verified Purchase
"Provided the resolution in a timely manner and at a reasonable price. Did not try to upsell or convince you to sign up for a monthly maintenance contract."
100% rating 100 from Rock Hill, SC on Verified Purchase
"Tristen was awesome! "
100% rating 100 from Rock Hill, SC on Verified Purchase
"Keep doing what you are doing!"
100% rating 100 from Rock Hill, SC on Verified Purchase
"First time using your company. Recommended highly by others. Will use again if your services are needed!"
95% rating 100 from York, SC on Verified Purchase
"Haskell is great!"
100% rating 100 from Rock Hill, SC on Verified Purchase
"Great professionalism, customer service, and quality of work across the board. Looking forward to signing up for a maintenance agreement in the near future."
100% rating 100 from Rock Hill, SC on Verified Purchase
"Everyone gave me a very comfortable feeling of care and professionalism."
100% rating 100 from Rock Hill, SC on Verified Purchase
"I would rate you higher than 5 if I could. I was pleased with everyone I dealt with the phone representative to my service technician, T.J. He was great about explaining everything. Thank you."
100% rating 100 from Rock Hill, SC on Verified Purchase
"The tech and Triston were amazing. The tech explained every detail and made me aware of everything going on. They were fast and efficient. True professionals. I was impressed with their expertise. I loved the fact that the boss came by to make sure he gave support and instructions prior to the commencement of the job. In a couple of hours, I had a new well pump. Thank you Full Spectrum…."
(42 Remaining)