Customer Reviews for Brandstetter's KangaRoof

Brandstetter's KangaRoof

4.8

747 reviews since December, 2022

(513) 734-9000 · www.GoKanga.net/
Cincinnati, OH 45102

Consumer Review Summary

747 reviews since December, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brandstetter's KangaRoof. Here are the results to date:

5 Star

88%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

690 out of 740 gave 5 stars

Q: Timeliness in responding to your needs:

611 out of 740 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

228 out of 251 gave 5 stars

Q: Communication and follow-up from the Salesperson:

208 out of 252 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

220 out of 251 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

218 out of 251 gave 5 stars

Q: Condition of the work area after job completion:

637 out of 737 gave 5 stars

Q: How likely would you be to use our company again?

655 out of 741 gave 5 stars

Q: Did we provide adequate communication through the entire process?

641 out of 742 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

653 out of 742 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

449 out of 487 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

432 out of 482 gave 5 stars

Q: Overall experience with the Service Technician:

432 out of 481 gave 5 stars

Q: Please rate your overall experience with our company:

636 out of 736 gave 5 stars

	95% rating 100 by T.M. from Cincinnati, OH on 09/23/25 Verified Purchase "Thank you! We've been pleased with the workmanship and professionalism. "
	100% rating 100 by M.H. from Cincinnati, OH on 09/13/25 Verified Purchase "Very happy with the quality of service and friendly service. I am a previous customer and would not hesitate to use them in the future. "
	98% rating 100 by P.S. from Cincinnati, OH on 09/12/25 Verified Purchase "Thank you for everything you did to get the roof done in a timely manner. It was a pleasure working with your company."
	100% rating 100 by S.L. from Cincinnati, OH on 09/12/25 Verified Purchase "Good service! "
	98% rating 100 by G.L. from Cincinnati, OH on 09/12/25 Verified Purchase "Kanga Roof seems to use a business model of following the Golden Rule in Business. Very pleased with the quality of work and the materials used, plus good morals and ethics. "
	77% rating 100 by D.M. from Amelia, OH on 09/12/25 Verified Purchase "The installation crew was first-rate. Timely, thorough, courteous, and diligent. Very impressive!"
	100% rating 100 by K.S. from Cincinnati, OH on 09/11/25 Verified Purchase "We are extremely pleased with the entire experience. "
	100% rating 100 by J.J. from Cincinnati, OH on 09/11/25 Verified Purchase "My experience with Brandstetter's KangaRoof was EXCELLENT!"
	100% rating 100 by C.G. from Batavia, OH on 08/28/25 Verified Purchase "We have used Brandstetter for several jobs and have always been happy with the work and the workers."
	100% rating 100 by J.K. from Cincinnati, OH on 08/28/25 Verified Purchase "We have always had a good experience with Kangaroof services. "

(281 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS