Customer Reviews for Brandstetter's KangaRoof

Brandstetter's KangaRoof

4.8

846 reviews since December, 2022

(513) 734-9000 · www.GoKanga.net/
Cincinnati, OH 45102

Consumer Review Summary

846 reviews since December, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Brandstetter's KangaRoof. Here are the results to date:

5 Star

88%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

779 out of 839 gave 5 stars

Q: Timeliness in responding to your needs:

686 out of 838 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

257 out of 285 gave 5 stars

Q: Communication and follow-up from the Salesperson:

233 out of 286 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

250 out of 285 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

247 out of 284 gave 5 stars

Q: Condition of the work area after job completion:

718 out of 834 gave 5 stars

Q: How likely would you be to use our company again?

738 out of 837 gave 5 stars

Q: Did we provide adequate communication through the entire process?

726 out of 840 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

740 out of 839 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

509 out of 552 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

486 out of 545 gave 5 stars

Q: Overall experience with the Service Technician:

487 out of 544 gave 5 stars

Q: Please rate your overall experience with our company:

720 out of 832 gave 5 stars

	98% rating 100 by M.W. from Cincinnati, OH on 03/13/26 Verified Purchase "Ricky and David were fantastic!!"
	100% rating 100 by R.S. from Cincinnati, OH on 03/13/26 Verified Purchase "Cody was great. He was personable, knowledgeable and thorough. He sold us on the job, and all the roofers were thorough, polite, and cleaned up after completion."
	100% rating 100 by E.B. from Batavia, OH on 02/13/26 Verified Purchase "I have already recommended your company to family and friends."
	100% rating 100 by C.K. from West Chester, OH on 12/18/25 Verified Purchase "Very timely repair, good craftsmanship, and communications!"
	95% rating 100 by T.U. from South Lebanon, OH on 12/10/25 Verified Purchase "I like the supervisor doing an inspection and creating a punchlist."
	100% rating 100 by M.T. from West Chester, OH on 12/09/25 Verified Purchase "Experience, honesty, and quality craftsmanship. "
	100% rating 100 by N.W. from Amelia, OH on 12/03/25 Verified Purchase "The entire team was top-notch. I am very happy with their work, and the team is one you can count on. "
	100% rating 100 by M.M. from Covington, KY on 11/26/25 Verified Purchase "Mark did a fantastic job figuring out what was wrong with my roof and making sure that I understood all of my options. "
	100% rating 100 by W.M. from Bethel, OH on 11/19/25 Verified Purchase "A family business that makes you feel like family. Great experience!"
	100% rating 100 by K.B. from Milford, OH on 11/05/25 Verified Purchase "Everybody that I dealt with in the company was fantastic. They are very knowledgeable, friendly, and helpful throughout the whole process!"

(299 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS