VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bill Howe Heating & Air Conditioning/Bill Howe Plumbing
96.856414613424 100
4.9

598 reviews since September, 2023

Bill Howe Heating & Air Conditioning/Bill Howe Plumbing
(619) 345-3624 ·
San Diego, CA 92123

Consumer Review Summary

598 reviews since September, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bill Howe Heating & Air Conditioning/Bill Howe Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

557 out of 593 gave 5 stars

Q: Timeliness in responding to your needs:

536 out of 591 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

325 out of 354 gave 5 stars

Q: Communication and follow-up from the Salesperson:

305 out of 352 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

343 out of 360 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

547 out of 588 gave 5 stars

Q: Condition of the work area after job completion:

528 out of 585 gave 5 stars

Q: How likely would you be to use our company again?

540 out of 592 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

526 out of 589 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

223 out of 232 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

210 out of 230 gave 5 stars

Q: Overall experience with the Service Technician:

217 out of 232 gave 5 stars

Q: Please rate your overall experience with our company:

538 out of 587 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
98% rating 100 from Chula Vista, CA on Verified Purchase
"I can always rely on Bill Howe for services!"
100% rating 100 from San Diego, CA on Verified Purchase
"Very well-run company!"
100% rating 100 from San Diego, CA on Verified Purchase
"My father used Bill Howe for many years, and although there are numerous reputable companies around, I knew Bill Howe had always had a great reputation and impeccable professionalism."
100% rating 100 from San Diego, CA on Verified Purchase
"We had a new furnace and air conditioner installed in August. We just passed the city's inspection for the air conditioner, which is what I've been waiting for before commenting. The guys who installed the units were wonderful. I couldn't be more pleased with their efficiency. The air conditioner works great...we haven't had need for the furnace yet. Bill Howe has never let us down! Thanks for the great work!"
100% rating 100 from San Diego, CA on Verified Purchase
"I have used Bill Howe for 3 projects in my home and have been very impressed with their work. Their employees are great, and I have had only positive experiences each and every time. "
100% rating 100 from Santee, CA on Verified Purchase
"I would do it again if I had to! It was great! "
100% rating 100 from El Cajon, CA on Verified Purchase
"Having an open concept home, it was a challenge to reroute to copper pipes. Your technician said this was the most difficult home to repipe and figured it out with few cuts in the drywall. It was all done in a few days. I have peace of mind that there will be no more slab leaks thanks to Rick."
100% rating 100 from Vista, CA on Verified Purchase
"Juan provided outstanding service: very friendly, professional, efficient, skilled, diligent, and timely. I was amazed at the scope of the project, and I was very impressed and grateful for the care he took to prepare the area to minimize mess. As a result, the sites (interior and exterior) were left in remarkable order and as found. Incredible! Juan kept me apprised at every stage of the project, giving me peace about its unfolding. I trusted him and his workmanship. Apprentice Michael was friendly, professional, and— like Juan— very hard-working. Tyler explained the findings to me and outlined the project clearly- courteous, professional, knowledgeable. An excellent team! I have already commended Bill Howe Plumbing to several folks, and I will continue to do so."
100% rating 100 from Coronado, CA on Verified Purchase
"Top-notch experience throughout the process-clearly expectations were exceeded! "
100% rating 100 from Escondido, CA on Verified Purchase
"Very Happy, so far!"
(233 Remaining)