VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
HB Home Services
97.87610619469 100
4.9

696 reviews since July, 2024

HB Home Services
(410) 356-4016 ·
Harleysville, PA 19438

Consumer Review Summary

696 reviews since July, 2024

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of HB Home Services. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

666 out of 692 gave 5 stars

Q: Timeliness in responding to your needs:

643 out of 693 gave 5 stars

Q: Condition of the work area after job completion:

620 out of 691 gave 5 stars

Q: How likely would you be to use our company again?

629 out of 689 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

616 out of 689 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

673 out of 693 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

656 out of 690 gave 5 stars

Q: Overall experience with the Service Technician:

661 out of 689 gave 5 stars

Q: Please rate your overall experience with our company:

642 out of 689 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lansdale, PA on Verified Purchase
"You have handled all our plumbing needs for over 40 years, and we have never been disappointed. Thanks!"
100% rating 100 from Harrisburg, PA on Verified Purchase
"Installers were very knowledgeable, courteous, and always kept me informed."
97% rating 100 from Harrisburg, PA on Verified Purchase
"Our heat pump install was a great experience. The technicians arrived on time and completed the job with high quality. They were courteous, professional, and made sure everything was working as it should before considering the job complete. I really appreciate that they discovered our humidifier system wasn’t working properly and got the part order/installed within a couple of days. "
100% rating 100 from New Hope, PA on Verified Purchase
"Pleasant, attentive, and thoroughly professional."
100% rating 100 from West Norriton, PA on Verified Purchase
"So happy with the overall experience, everything was incredibly satisfactory from beginning to end. Everyone involved was amazing. "
97% rating 100 from Enola, PA on Verified Purchase
"I was impressed by the team's performance. The work exceeded my expectations. My job was examined thoroughly by Rob and Vern. They came up with a strategic plan for my project. Was nice to see them work together and enjoy it with smiles and laughter."
94% rating 100 from Doylestown, PA on Verified Purchase
"My wife and I were very impressed with the entire service team. They are respectful, courteous, and take pride in their workmanship. Whenever we had questions or concerns, everyone was willing to stop and take the necessary time to answer them for us. With the size and scope of the project which we needed to be executed, we are very happy and satisfied with IT Landes. Highly recommended!"
100% rating 100 from Carlisle, PA on Verified Purchase
"Thank you!"
100% rating 100 from Harrisburg, PA on Verified Purchase
"I am completely satisfied with my recent HVAC system and water heater installation. The HB Home Service Team did a great job! They were very organized and efficient in their work and completed a rather complicated job in a timely manner with minimal inconvenience to me. I was very relieved that everything had gone so smoothly and was pleased to have chosen HB Home Service for the job. "
100% rating 100 from East York, PA on Verified Purchase
"Thank you for providing high-quality products and service!"
(251 Remaining)