Customer Reviews for HB Home Services

HB Home Services

4.9

552 reviews since July, 2024

(410) 356-4016 · hbmcclure.com/hb-mcclure-company-residential-landing-page/
Harleysville, PA 19438

Consumer Review Summary

552 reviews since July, 2024

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of HB Home Services. Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

533 out of 551 gave 5 stars

Q: Timeliness in responding to your needs:

514 out of 551 gave 5 stars

Q: Condition of the work area after job completion:

499 out of 549 gave 5 stars

Q: How likely would you be to use our company again?

503 out of 549 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

491 out of 548 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

532 out of 550 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

518 out of 548 gave 5 stars

Q: Overall experience with the Service Technician:

524 out of 547 gave 5 stars

Q: Please rate your overall experience with our company:

512 out of 548 gave 5 stars

	100% rating 100 by M.S. from Hatfield, PA on 09/19/25 Verified Purchase "The install guys were top-notch, and so are the service techs over the last 28 years. This means a great deal to clueless customers. "
	100% rating 100 by A.S. from Lebanon, PA on 09/14/25 Verified Purchase "Thank you so much!!!"
	89% rating 100 by K.K. from Harrisburg, PA on 09/13/25 Verified Purchase "Convenient, friendly, and time-efficient customer service! "
	100% rating 100 by S.S. from Souderton, PA on 09/08/25 Verified Purchase "We have always been very happy with your service!"
	100% rating 100 by E.M. from Schwenksville, PA on 09/05/25 Verified Purchase "Very thorough and flexible. High level of expertise and professionalism. Thank you."
	94% rating 100 by D.M. from Harrisburg, PA on 09/04/25 Verified Purchase "The service team was very accommodating to my wants."
	100% rating 100 by C.B. from Hershey, PA on 09/03/25 Verified Purchase "Excellent salesperson, and the experience was seamless, and I am very pleased!"
	100% rating 100 by L.C. from Schwenksville, PA on 09/03/25 Verified Purchase "We have been customers since 1996 and have never been disappointed. It is a great company."
	100% rating 100 by M.D. from Harrisburg, PA on 09/02/25 Verified Purchase "Sales rep, Greg was very accommodating to our schedule. The installation team, Dan, Jocylen, and Brando, were very professional and completed the job well without disruption. Very complete."
	100% rating 100 by H.H. from Harleysville, PA on 09/02/25 Verified Purchase "Thank You!"

(219 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS