VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Roberts Cooling, Heating, Plumbing & Electrical
98.107511045655 100
4.9

349 reviews since December, 2022

Roberts Cooling, Heating, Plumbing & Electrical
(251) 239-9523 ·
Pineville, LA 71360

Consumer Review Summary

349 reviews since December, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Roberts Cooling, Heating, Plumbing & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

327 out of 344 gave 5 stars

Q: Timeliness in responding to your needs:

322 out of 343 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

314 out of 338 gave 5 stars

Q: Communication and follow-up from the Salesperson:

305 out of 332 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

324 out of 340 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

311 out of 336 gave 5 stars

Q: Condition of the work area after job completion:

311 out of 334 gave 5 stars

Q: How likely would you be to use our company again?

327 out of 344 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

323 out of 342 gave 5 stars

Q: Please rate your overall experience with our company:

317 out of 342 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Foley, AL on Verified Purchase
"Everyone from the people answering the phone, to the salesperson, and installment technician. Everyone is efficient and caring as if they were taking care of themselves. That let me know right there they will do a great job with me. Thanks again for taking care of me."
100% rating 100 from Jacksonville, AR on Verified Purchase
"We sincerely appreciate Robbie’s knowledge and follow-up with us. Brandon did an outstanding job with the install. We chose your company because you will take care of our needs. We thank you for helping us. "
100% rating 100 from Gulf Shores, AL on Verified Purchase
"Always great service and experience!"
100% rating 100 from Dawsonville, GA on Verified Purchase
"We have been a customer for years and have never been disappointed. "
100% rating 100 from Gulf Breeze, FL on Verified Purchase
"Roberts Cooling, Heating, Plumbing, and Electrical is an Outstanding, friendly, and customer-oriented company! Robbie, our salesman, and the entire staff are the absolute best company in the area. We had a new heating and air system installed, and it was a flawless process. They did the install the day after the initial visit. I highly recommend this company!"
100% rating 100 from Gulf Shores, AL on Verified Purchase
"Great Job from Everyone. Having the detailed quote to provide the information needed to review the equipment was great. Even though we spent more than what we wanted on the equipment with seeing the long-term savings made it an easier decision. We love this Amana system. Thank you! "
100% rating 100 from Holiday Isle, AR on Verified Purchase
"Chris worked with us on the type of unit we wanted. They also showed up on the day we call if we need service."
100% rating 100 from Foley, AL on Verified Purchase
"Bill, Taylor, Billy, and Nathan were awesome to have here installing my new generator. (the electrician, too, I forgot his name) They are very knowledgeable, no issues with the installation, looking forward to having their company service our AC unit too."
100% rating 100 from Foley, AL on Verified Purchase
"As always, you did a great job! "
100% rating 100 from Foley, AL on Verified Purchase
"Robbie did an excellent job, analyzing my AC needs and then following up on installation!"
(122 Remaining)