Customer Reviews for Roberts Cooling, Heating, Plumbing & Electrical

Roberts Cooling, Heating, Plumbing & Electrical

4.9

305 reviews since December, 2022

(251) 239-9523 · robertsac.com
Pineville, LA 71360

Consumer Review Summary

305 reviews since December, 2022

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Roberts Cooling, Heating, Plumbing & Electrical. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

284 out of 300 gave 5 stars

Q: Timeliness in responding to your needs:

279 out of 300 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

272 out of 294 gave 5 stars

Q: Communication and follow-up from the Salesperson:

266 out of 290 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

280 out of 296 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

270 out of 293 gave 5 stars

Q: Condition of the work area after job completion:

274 out of 293 gave 5 stars

Q: How likely would you be to use our company again?

286 out of 300 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

281 out of 298 gave 5 stars

Q: Please rate your overall experience with our company:

275 out of 298 gave 5 stars

	100% rating 100 by R.D. from Gulf Shores, AL on 09/13/25 Verified Purchase "It was a team effort from the ladies in the office who took my call and coordinated that information to the technician, Ricky, Linden, and Keith, who diagnosed the problem and installed a new unit, all the way to the final inspection. Everyone was very professional, knowledgeable, kind, and courteous. Great team effort. Thanks for taking care of us. "
	100% rating 100 by B.L. from Foley, AL on 09/10/25 Verified Purchase "Very prompt service response. Courteous and professional. You have a great team. Thank you! "
	100% rating 100 by S.M. from Gulf Shores, AL on 08/09/25 Verified Purchase "Professional! "
	100% rating 100 by Z. from Lillian, AL on 08/01/25 Verified Purchase "Honest, knowledgeable, and professional service, from Gavin to Ricky and Ray and crew."
	100% rating 100 by C.M. from Orange Beach, AL on 07/29/25 Verified Purchase "Consistently excellent service for my home and three rentals during the past 32 years."
	100% rating 100 by M.C. from Foley, AL on 07/02/25 Verified Purchase "Installation went smoothly, the crew knew what they were doing, left the job site clean, and answered all questions. "
	100% rating 100 by J.B. from Foley, AL on 06/25/25 Verified Purchase "Every one of the employees were professional. They did a super job on installation."
	100% rating 100 by D.J. from Foley, AL on 06/11/25 Verified Purchase "Always a quality job!"
	100% rating 100 by H.D. from Gulf Shores, AL on 06/11/25 Verified Purchase "Thank you so much for a quick and easy turnaround. We greatly appreciate your team for helping us stay cool."
	80% rating 100 by G.E. from Gulf Shores, AL on 05/31/25 Verified Purchase "The company does what it promises to do in a timely manner and at a fair price. Today, such a commitment to the job is sadly missed in most places."

(110 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS