VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Duct Professor Inc - Heating & Cooling
96.85534591195 100
4.9

16 reviews since March, 2023

Duct Professor Inc - Heating & Cooling
(847) 920-8689 ยท
Prospect Heights, IL 60070

Consumer Review Summary

16 reviews since March, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Duct Professor Inc - Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
10%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

15 out of 16 gave 5 stars

Q: Timeliness in responding to your needs:

15 out of 16 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

15 out of 16 gave 5 stars

Q: Communication and follow-up from the Salesperson:

13 out of 15 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

14 out of 16 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

14 out of 16 gave 5 stars

Q: Condition of the work area after job completion:

13 out of 16 gave 5 stars

Q: How likely would you be to use our company again?

14 out of 16 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

14 out of 16 gave 5 stars

Q: Please rate your overall experience with our company:

14 out of 16 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Skokie, IL on Verified Purchase
"Alex was great!"
100% rating 100 from Lombard, IL on Verified Purchase
"The technician was very professional and diligent in inspecting my unit's problem. He was very thorough."
100% rating 100 from Glenview, IL on Verified Purchase
"The new unit was installed quickly, accurately, and professionally."
100% rating 100 from Northbrook, IL on Verified Purchase
"I appreciate everything you guys did! "
100% rating 100 from Buffalo Grove, IL on Verified Purchase
"I appreciated the timely communication. It's rare to receive quick responses these days. "
100% rating 100 from Chicago, IL on Verified Purchase
"So glad I saw the van at a red light - I took a pic of the phone# and we went from there. Duct Pro was able to do what no other heating and cooling "pros" were able to do and it SOLVED our issue. We are very happy with the whole experience."
98% rating 100 from Chicago, IL on Verified Purchase
"Overall, I am very satisfied with the communication from your team and the work that was done. I appreciate the quick response to a minor issue I had as well. Thank you!"