Customer Reviews for Fimbel Garage Doors

Fimbel Garage Doors

4,744 reviews since April, 2023

(603) 932-6779 · www.fimbel.com/
Merrimack, NH 03054

Consumer Review Summary

4,744 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fimbel Garage Doors. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,470 out of 4,648 gave 5 stars

Q: Timeliness in responding to your needs:

4,431 out of 4,683 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,209 out of 1,278 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,142 out of 1,260 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,256 out of 1,288 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1,243 out of 1,290 gave 5 stars

Q: Condition of the work area after job completion:

4,518 out of 4,646 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,499 out of 4,689 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,324 out of 3,389 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,305 out of 3,383 gave 5 stars

Q: Overall experience with the Service Technician:

3,276 out of 3,346 gave 5 stars

Q: Please rate your overall experience with our company:

4,471 out of 4,662 gave 5 stars

	100% rating 100 by B.B. from Kensington, NH on 06/04/26 Verified Purchase "It’s been great to do business with Fimbel!"
	100% rating 100 by E.C. from Amherst, NH on 06/04/26 Verified Purchase "A-1 from the phone call to the service. Perfect!"
	100% rating 100 by S.M. from Durham, NH on 06/04/26 Verified Purchase "I called Fimbel because their sticker was on the garage door when our coil broke, and we couldn't get the door open -- with our cars inside -- on the weekend. Elijah, a fabulous technician, came out right away that day and provided a temporary fix. He came back today and did a fantastic job. I highly recommend him!"
	100% rating 100 by R.C. from Durham, NH on 06/03/26 Verified Purchase "The Service Technician, Joey, was super-kept me informed on his arrival, communicated well, explaining what he was going to do. A very capable, personable, and upbeat young man. "
	100% rating 100 by K.M. from Manchester, NH on 06/03/26 Verified Purchase "Have used Fimbel many times over the years - exceptional service!"
	100% rating 100 by M.W. from East Kingston, NH on 06/03/26 Verified Purchase "The technician was prompt, courteous, and fixed a very thorny problem with my garage door!"
	97% rating 100 by J.B. from Bedford, NH on 06/02/26 Verified Purchase "Great experience and fast!! "
	100% rating 100 by D.G. from Nashua, NH on 05/30/26 Verified Purchase "I use a wheelchair, and Trevor did his best to make the installation as easy as possible. Great job! Great guy!"
	100% rating 100 by F.B. from Hampton, NH on 05/29/26 Verified Purchase "Great experience!"
	100% rating 100 by F.C. from Nashua, NH on 05/29/26 Verified Purchase "Scott was great. He was on time and explained to me what he was doing and why to fix the problem."

(2,387 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS