Customer Reviews for Fimbel Garage Doors

Fimbel Garage Doors

3,665 reviews since April, 2023

(603) 932-6779 · www.fimbel.com/
Merrimack, NH 03054

Consumer Review Summary

3,665 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fimbel Garage Doors. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,450 out of 3,591 gave 5 stars

Q: Timeliness in responding to your needs:

3,423 out of 3,615 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

973 out of 1,020 gave 5 stars

Q: Communication and follow-up from the Salesperson:

919 out of 1,007 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,003 out of 1,028 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

987 out of 1,027 gave 5 stars

Q: Condition of the work area after job completion:

3,487 out of 3,586 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,474 out of 3,624 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,531 out of 2,582 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,525 out of 2,582 gave 5 stars

Q: Overall experience with the Service Technician:

2,503 out of 2,550 gave 5 stars

Q: Please rate your overall experience with our company:

3,453 out of 3,596 gave 5 stars

	100% rating 100 by K.C. from Manchester, NH on 10/24/25 Verified Purchase "Every time my garage door malfunctions, no matter what time of the day or night, someone is available to remedy the situation. Not the case with other companies. One time, it was during a snowstorm. Every technician is very professional and nice. My garage door is over 30 years old. I plan on having it replaced in the Spring. I would not consider any other company because of your superior customer service. It starts with your kindness and your willingness to help! Thank you!"
	100% rating 100 by P.T. from Wilton, NH on 10/24/25 Verified Purchase "No complaints whatsoever - professional, courteous, and knowledgeable!"
	100% rating 100 by R.J. from Bedford, NH on 10/24/25 Verified Purchase "Mike was our technician, and he was excellent. He was not in a hurry to just get the job done...He wanted the job done to be complete and 100% perfect. Mike went well above the minimum work = A+. The person on the phone was awesome, too. Very thorough and very pleasant to speak with = A+. Thank you so much."
	100% rating 100 by D.J. from Nashua, NH on 10/23/25 Verified Purchase "Both were wonderful! "
	100% rating 100 by C.H. from Barrington, NH on 10/23/25 Verified Purchase "Great company, staff, and price. Highly recommend!!"
	100% rating 100 by T.M. from Bedford, NH on 10/23/25 Verified Purchase "Fimbel was great to work with in replacing my 50-year-old garage doors. The installation of the garage doors needed quite a bit of rebuilding to the structure. The install was scheduled for 3 to 4 hours, but the installer took over 6 hours to rebuild the structure and was very kind about it. The whole house used to vibrate when the doors went up and down. Now they are so smooth. It's wonderful. Recently, the garage door would not go down with the remote. They came the next day and replaced the sensors! Friendly and amazing service! Highly recommend!! "
	100% rating 100 by D.T. from Bow, NH on 10/23/25 Verified Purchase "Sean did a great job!"
	100% rating 100 by D.K. from Hudson, NH on 10/22/25 Verified Purchase "Upon arrival, the service technician knew exactly what to do, and he did it in a timely fashion. Excellent job! Thank you!"
	100% rating 100 by C.T. from Nashua, NH on 10/22/25 Verified Purchase "When it came time to replace my old garage doors, I was thrilled that Fimbel advised me on their new products and was competitive with other companies. The sales rep (Anthony) responded quickly, explained details, answered all my questions, and followed up with the process. The installation team was prompt, thorough, and reviewed the parts and how to maintain the doors. They were diligent in cleaning up after the work was completed. I have always used Fimbel because they respond quickly to my needs and are always professional in their communication and service. Thank you!"
	100% rating 100 by B.B. from Fitzwilliam, NH on 10/22/25 Verified Purchase "From start to finish, my experience with Dan and Andy was exceptiona!"

(1,863 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS