Customer Reviews for Fimbel Garage Doors

Fimbel Garage Doors

4,603 reviews since April, 2023

(603) 932-6779 · www.fimbel.com/
Merrimack, NH 03054

Consumer Review Summary

4,603 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fimbel Garage Doors. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,333 out of 4,508 gave 5 stars

Q: Timeliness in responding to your needs:

4,297 out of 4,543 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,177 out of 1,245 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,112 out of 1,229 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,223 out of 1,255 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1,210 out of 1,257 gave 5 stars

Q: Condition of the work area after job completion:

4,382 out of 4,508 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,360 out of 4,549 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,219 out of 3,283 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,202 out of 3,278 gave 5 stars

Q: Overall experience with the Service Technician:

3,175 out of 3,242 gave 5 stars

Q: Please rate your overall experience with our company:

4,336 out of 4,523 gave 5 stars

	100% rating 100 by A.D. from Bedford, NH on 05/08/26 Verified Purchase "Seth came to our home as scheduled. He was thorough, informative, and personable. I enjoyed conversing with him about the product and our choice to replace both springs, even though only one was broken! Great advice, I wish I had an additional garage.........................."
	100% rating 100 by A.L. from Nashua, NH on 05/08/26 Verified Purchase "The technician, Seth, was extremely helpful, fixed our issue quickly, and provided great service."
	100% rating 100 by M.K. from Nashua, NH on 05/07/26 Verified Purchase "I can always depend on Fimbel when we have garage door issues, and everyone is so friendly and courteous. Excellent service!"
	100% rating 100 by N.H. from Merrimack, NH on 05/07/26 Verified Purchase "I'm very happy with my doors! Like night and day, both the "estimator" and the technician did a great job. I had received 2 recommendations for the Fimbel doors, but had seen ads for other companies and was not sure who to go with. Very glad I made the choice!"
	100% rating 100 by C.W. from Francestown, NH on 05/05/26 Verified Purchase "Seth is very professional. He was able to fix my garage doors. He answered any questions I asked him. "
	100% rating 100 by H.S. from Nashua, NH on 05/05/26 Verified Purchase "Mike was my service technician. Very friendly and knowledgeable. He worked efficiently while we chatted and completed the repairs professionally."
	100% rating 100 by M.A. from Wilton, NH on 05/05/26 Verified Purchase "Great job, thanks. I found all the staff very nice and professional!"
	100% rating 100 by E.C. from Merrimack, NH on 05/04/26 Verified Purchase "It's so nice to have that personal touch and not be stuck in a never-ending phone queue. The receptionist was very nice and helpful, the salesperson was very helpful, and the tech who came to the house explained everything to me. Just a wonderful experience. I wouldn't hesitate to call again if I have any further issues. I was very appreciative of their quick response and quick service to my service call. "
	100% rating 100 by M.B. from Tyngsborough, MA on 05/03/26 Verified Purchase "Love your service!"
	100% rating 100 by S.T. from Bedford, NH on 05/03/26 Verified Purchase "Your company has always been a good supplier! "

(2,328 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS