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Fimbel Garage Doors
98.775333056572 100
5

3,256 reviews since April, 2023

Fimbel Garage Doors
(603) 932-6779 ยท
Merrimack, NH 03054

Consumer Review Summary

3,256 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fimbel Garage Doors. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,066 out of 3,195 gave 5 stars

Q: Timeliness in responding to your needs:

3,042 out of 3,216 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

862 out of 905 gave 5 stars

Q: Communication and follow-up from the Salesperson:

810 out of 893 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

890 out of 913 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

876 out of 912 gave 5 stars

Q: Condition of the work area after job completion:

3,103 out of 3,192 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,078 out of 3,217 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,250 out of 2,297 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,248 out of 2,300 gave 5 stars

Q: Overall experience with the Service Technician:

2,222 out of 2,266 gave 5 stars

Q: Please rate your overall experience with our company:

3,062 out of 3,191 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Brentwood, NH on Verified Purchase
"The technician was very knowledgeable! "
100% rating 100 from Hollis, NH on Verified Purchase
"Fimbel is the premier company in its field!"
100% rating 100 from Hooksett, NH on Verified Purchase
"Andy did a great job installing our garage door products. Without getting into details, his expertise was quite evident. We are very satisfied!"
100% rating 100 from Nashua, NH on Verified Purchase
"Mike is an excellent technician and a true gentleman. His work and attitude are top-notch!"
100% rating 100 from Nottingham, NH on Verified Purchase
"Jason was great and made us feel like we made the right decision!"
100% rating 100 from Manchester, NH on Verified Purchase
"Second time we have called Fimbel - and will call again if necessary. They previously installed my garage door openers. Two-for-two on maintaining my favorable impression concerning the work they have done for me. "
100% rating 100 from Newbury, MA on Verified Purchase
"Dave and Wes were here to install a new garage door for us. Loved the fact that they sent a picture of the employee, so we knew who was coming! They were very organized and got right to it. They removed the old door quickly and got the new door right up. They kept their work area clean, and when they were finished, they left no evidence that they were even here. When they were done, Dave walked us through the fine-tuning of the moving parts, recommended maintenance every year, and answered all our questions. Would recommend Dave, Wes, and Fimbel to anyone! Great experience!"
100% rating 100 from Hooksett, NH on Verified Purchase
"I have been satisfied every time I had to call and was never disappointed with any service technicians. It's a pleasure dealing with your company. Always "Johnny-on-the-spot.""
100% rating 100 from Milford, NH on Verified Purchase
"Job completed in one day. Excellent workmanship. Beautiful finished product. We have been happy with the Fimbel family for over 30 years."
100% rating 100 from Durham, NH on Verified Purchase
"Joe did an excellent job explaining what needed to be done to make sure the job was done correctly. He was not upselling but just explaining options, being mindful of our budget limitations. Great tech professional! "
(1,613 Remaining)