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Fimbel Garage Doors
98.746379809681 100
5

2,972 reviews since April, 2023

Fimbel Garage Doors
(603) 932-6779 ยท
Merrimack, NH 03054

Consumer Review Summary

2,972 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fimbel Garage Doors. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,796 out of 2,913 gave 5 stars

Q: Timeliness in responding to your needs:

2,770 out of 2,933 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

786 out of 825 gave 5 stars

Q: Communication and follow-up from the Salesperson:

737 out of 813 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

808 out of 831 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

797 out of 832 gave 5 stars

Q: Condition of the work area after job completion:

2,830 out of 2,914 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,810 out of 2,935 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,052 out of 2,097 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,049 out of 2,098 gave 5 stars

Q: Overall experience with the Service Technician:

2,026 out of 2,068 gave 5 stars

Q: Please rate your overall experience with our company:

2,794 out of 2,911 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Amherst, NH on Verified Purchase
"We are very happy with the whole experience. The salesperson worked to help us work through our options to best achieve our aims. The work crew did a great job, overcame on-site issues with the old system, and worked late to ensure it was done that day."
100% rating 100 from Dover, NH on Verified Purchase
"Excellent service!"
100% rating 100 from Epping, NH on Verified Purchase
"The technician who came to our house was very efficient, thoughtful, and knowledgeable. Made sure multiple times throughout the service that I did not have any questions. I would highly recommend this company for any new door installations or regular maintenance on an existing garage door."
100% rating 100 from Pepperell, MA on Verified Purchase
"We are so happy with the way our new door motor works. (Glad we chose the upgrade). The gentlemen who came out were very courteous and professional. We were so happy with the fast service. The door moves so quietly and smoothly. Thank you."
100% rating 100 from Rollinsford, NH on Verified Purchase
"So knowledgeable, professional, and kind. Thank you so much!"
100% rating 100 from Hooksett, NH on Verified Purchase
"On time, good work, and very efficient!"
100% rating 100 from Amherst, NH on Verified Purchase
"Great service as always!"
100% rating 100 from Hudson, NH on Verified Purchase
"I have been a customer for over 20 years. As always, you provide great service. As a long-time volunteer with Greater Nashua Habitat for Humanity, we have had the pleasure of working with you on 2 occasions. I have recommended Fimbel to many friends!"
100% rating 100 from Auburn, NH on Verified Purchase
"Great experience. Thank you!"
100% rating 100 from Durham, NH on Verified Purchase
"The technician explained what my wooden door needs for maintenance, since it is heavy, and that means it is more vulnerable. Because of his knowledge and expertise, he has saved me from having to replace the door at a high cost. Thank you, Fimbrel Tech!"
(1,475 Remaining)