VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Climate Control Heating, Cooling & Plumbing
97.163472130425 100
4.9

484 reviews since May, 2023

Climate Control Heating, Cooling & Plumbing
(816) 781-1997 ·
Liberty, MO 64068

Consumer Review Summary

484 reviews since May, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Climate Control Heating, Cooling & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

445 out of 480 gave 5 stars

Q: Timeliness in responding to your needs:

438 out of 480 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

217 out of 237 gave 5 stars

Q: Communication and follow-up from the Salesperson:

192 out of 231 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

223 out of 236 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

218 out of 236 gave 5 stars

Q: Condition of the work area after job completion:

434 out of 478 gave 5 stars

Q: How likely would you be to use our company again?

429 out of 481 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

409 out of 480 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

236 out of 242 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

234 out of 241 gave 5 stars

Q: Overall experience with the Service Technician:

229 out of 239 gave 5 stars

Q: Please rate your overall experience with our company:

418 out of 478 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Kansas City, MO on Verified Purchase
"The young guys who have been to our house (Eli, Brayden, and Sean) have been so helpful and friendly. They really took good care of us. We appreciated that if they had a question about what they were seeing in our system, they immediately called the office and received helpful guidance. If we had a question they couldn't answer, same thing - they rang the office and put us on speaker phone with a seasoned pro! These guys were great to work with!"
100% rating 100 from Liberty, MO on Verified Purchase
"Your team did a great job installing our new HVAC and water heater. I know that we will be safe this winter with new equipment."
100% rating 100 from Smithville, MO on Verified Purchase
"Services were outstanding! On time! Installation completed in a timely manner. "
100% rating 100 from Liberty, MO on Verified Purchase
"Did a great job, have been with Climate Control for over 20 years, and always rely on them!"
100% rating 100 from Kansas City, MO on Verified Purchase
"The technicians were exceptional. They did an excellent job. Everything was cleaned up. I was impressed. We would definitely use them again. We have their maintenance program, and it’s worth every penny. "
100% rating 100 from Kansas City, MO on Verified Purchase
"I was absolutely blown away by the entire experience—from service and sales to installation - and would choose 10 stars out of 5! Every single person I interacted with was knowledgeable, professional, and genuinely helpful. They took the time to understand my needs and worked with me to create a perfect plan. It could have been a stressful experience, but it was wonderful. Every one of my technicians deserves recognition!"
100% rating 100 from Gladstone, MO on Verified Purchase
"All of the young men were polite and helpful."
100% rating 100 from Kansas City, MO on Verified Purchase
"Each technician was so knowledgeable and helpful with our leak issues. Now we only have water where it is supposed to be."
100% rating 100 from Lee's Summit, MO on Verified Purchase
"Seth was a delight to work with. A very pleasant young man. "
100% rating 100 from Prairie Village, KS on Verified Purchase
"The technicians were wonderful! They were friendly and professional. They brought excellent skills to the project, and I am grateful for their fine work."
(182 Remaining)