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Ebens Air Conditioning & Plumbing
96.821793416572 100
4.9

178 reviews since July, 2023

Ebens Air Conditioning & Plumbing
(772) 252-0070 ·
Port St Lucie, FL 34986

Consumer Review Summary

178 reviews since July, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ebens Air Conditioning & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

167 out of 176 gave 5 stars

Q: Timeliness in responding to your needs:

160 out of 176 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

156 out of 175 gave 5 stars

Q: Communication and follow-up from the Salesperson:

155 out of 175 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

162 out of 177 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

159 out of 177 gave 5 stars

Q: Condition of the work area after job completion:

160 out of 176 gave 5 stars

Q: How likely would you be to use our company again?

158 out of 176 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

160 out of 177 gave 5 stars

Q: Please rate your overall experience with our company:

161 out of 177 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Port St Lucie, FL on Verified Purchase
"From first phone call to delivery of the thank you gift, it was a seamless and professional process!"
100% rating 100 from Jensen Beach, FL on Verified Purchase
"We went with Ebens because Kevin was outstanding. He is very professional and explained everything in detail. I got some other quotes; one was higher, one was lower, but Kevin made the difference. I researched Ebens' reviews, and it was a done deal between Kevin and Ebens' reputation; we were sold. "
100% rating 100 from Fort Pierce, FL on Verified Purchase
"They were on time, and it didn't take them long to do the job. The workers were very polite and concerned."
95% rating 100 from Vero Beach, FL on Verified Purchase
"Richard was one of the nicest salesmen to work with. He wasn't pushy and tried very hard to work with what we had. Even after the sale, and the unit was installed, he was nice and responded right away to some of my concerns. "
100% rating 100 from Port St Lucie, FL on Verified Purchase
"Ebens team did an excellent job from start to finish. Service technicians Stephen and Angel were very neat and kept our home as clean as possible. Richie in sales was excellent and explained why we should take a Ruud system versus other brands of air conditioners that we were considering with another air conditioner company. Home Depot's offering of a 60-month no-interest financing was the perfect financing that we were looking for. THANK YOU!"
100% rating 100 from Vero Beach, FL on Verified Purchase
"Best A/C company around. Very professional and friendly. Truthful and I wouldn’t think of using any other customer. "
100% rating 100 from West Palm Bch, FL on Verified Purchase
"Great and fast service! "
100% rating 100 from West Palm Bch, FL on Verified Purchase
"I was impressed with the workmanship, courtesy and professionalism."
100% rating 100 from Fort Pierce, FL on Verified Purchase
"Great experience with a friendly, knowledgeable staff."
100% rating 100 from Port St Lucie, FL on Verified Purchase
"The staff was knowledgeable, courteous, and professional."
(75 Remaining)