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Ebens Air Conditioning & Plumbing
96.935692706085 100
4.9

235 reviews since July, 2023

Ebens Air Conditioning & Plumbing
(772) 252-0070 ยท
Port St Lucie, FL 34986

Consumer Review Summary

235 reviews since July, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ebens Air Conditioning & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

220 out of 232 gave 5 stars

Q: Timeliness in responding to your needs:

212 out of 233 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

211 out of 231 gave 5 stars

Q: Communication and follow-up from the Salesperson:

207 out of 231 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

217 out of 234 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

214 out of 234 gave 5 stars

Q: Condition of the work area after job completion:

209 out of 231 gave 5 stars

Q: How likely would you be to use our company again?

208 out of 230 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

208 out of 231 gave 5 stars

Q: Please rate your overall experience with our company:

209 out of 230 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Port St Lucie, FL on Verified Purchase
"Great job overall!"
100% rating 100 from Mangonia Park, FL on Verified Purchase
"Promptness and excellent follow-up for customer satisfaction."
100% rating 100 from Fort Pierce, FL on Verified Purchase
"Jeff was great, he had all the information on how the system replacement would work. The installers were great and did a good job fast. You should be pleased to have Jeff, down to earth guy!"
100% rating 100 from Palm Bch Gdns, FL on Verified Purchase
"All of the techs were professional and competent. I was able to install a better unit at a lower price compared to the competition. Finally, my salesman, Richie, promptly responded to any questions that I had. "
100% rating 100 from West Palm Bch, FL on Verified Purchase
"Everything was first-rate. They discussed options, solutions, and ultimately, I chose a Carrier mini split multi-head system, which is super quiet and very efficient. "
100% rating 100 from Sebastian, FL on Verified Purchase
"Everything was great from the initial call to the installation! "
100% rating 100 from Okeechobee, FL on Verified Purchase
"Great people to work with!"
100% rating 100 from Boynton Beach, FL on Verified Purchase
"The Greatest Service Company I have ever dealt with since being in Florida (14 years)."
100% rating 100 from Atlantis, FL on Verified Purchase
"Your company delivers what it promises, the best experience when it comes to air-conditioning. I love it!! Very pleased with the job!"
100% rating 100 from Stuart, FL on Verified Purchase
"I cannot say enough good things about Ebens! After months of struggling with a broken AC, we were at our wits' end. The heat was unbearable, and it was like being trapped in a sauna. We lost money, productivity, and our sanity. But then, like a knight in shining armor, Ebens arrived! Their team was professional, kind, and honest. They worked efficiently, and in less than 24 hours, we had a brand new, state-of-the-art AC installed. The crew was exceptional, and the price was unbeatable. It was like they were sent from heaven! We're thrilled with our new AC, and we can't thank Ebens enough for their spectacular service. If you're looking for a trustworthy, competent, and customer-focused company, look no further than Ebens. We're so grateful to Ebens for saving us from the heat! Their team is amazing, and we can't thank them enough for their incredible service. If you're looking for a reliable and trustworthy company, look no further than Ebens. They're truly the best!"
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