Customer Reviews for Ebens Air Conditioning & Plumbing

4.9

172 reviews since July, 2023

(772) 252-0070 · www.ebens.com/
Port St Lucie, FL 34986

Consumer Review Summary

172 reviews since July, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ebens Air Conditioning & Plumbing. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

161 out of 170 gave 5 stars

Q: Timeliness in responding to your needs:

155 out of 170 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

151 out of 169 gave 5 stars

Q: Communication and follow-up from the Salesperson:

150 out of 169 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 171 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

153 out of 171 gave 5 stars

Q: Condition of the work area after job completion:

154 out of 170 gave 5 stars

Q: How likely would you be to use our company again?

153 out of 170 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

154 out of 171 gave 5 stars

Q: Please rate your overall experience with our company:

155 out of 171 gave 5 stars

	100% rating 100 by V.B. from Fort Pierce, FL on 06/13/25 Verified Purchase "They were on time, and it didn't take them long to do the job. The workers were very polite and concerned."
	95% rating 100 by L.Y. from Vero Beach, FL on 06/06/25 Verified Purchase "Richard was one of the nicest salesmen to work with. He wasn't pushy and tried very hard to work with what we had. Even after the sale, and the unit was installed, he was nice and responded right away to some of my concerns. "
	100% rating 100 by G.S. from Port St Lucie, FL on 06/05/25 Verified Purchase "Ebens team did an excellent job from start to finish. Service technicians Stephen and Angel were very neat and kept our home as clean as possible. Richie in sales was excellent and explained why we should take a Ruud system versus other brands of air conditioners that we were considering with another air conditioner company. Home Depot's offering of a 60-month no-interest financing was the perfect financing that we were looking for. THANK YOU!"
	100% rating 100 by D.B. from Vero Beach, FL on 06/02/25 Verified Purchase "Best A/C company around. Very professional and friendly. Truthful and I wouldn’t think of using any other customer. "
	100% rating 100 by S.B. from West Palm Bch, FL on 03/25/25 Verified Purchase "Great and fast service! "
	100% rating 100 by J.K. from West Palm Bch, FL on 03/19/25 Verified Purchase "I was impressed with the workmanship, courtesy and professionalism."
	100% rating 100 by M.G. from Fort Pierce, FL on 03/19/25 Verified Purchase "Great experience with a friendly, knowledgeable staff."
	100% rating 100 by M.R. from Port St Lucie, FL on 02/28/25 Verified Purchase "The staff was knowledgeable, courteous, and professional."
	100% rating 100 by J.F. from Hobe Sound, FL on 02/28/25 Verified Purchase "Professional, competent staff!"
	100% rating 100 by L.D. from Port St Lucie, FL on 01/21/25 Verified Purchase "It was a very positive experience, everyone was knowledgeable and professional. Work was scheduled and completed in a timely manner."

(73 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS