VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Complete Heat & Air
98.146372643017 100
4.9

319 reviews since May, 2023

Complete Heat & Air
(864) 859-8339 ยท
Easley, SC 29640

Consumer Review Summary

319 reviews since May, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Complete Heat & Air. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

303 out of 315 gave 5 stars

Q: Timeliness in responding to your needs:

297 out of 316 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

271 out of 278 gave 5 stars

Q: Communication and follow-up from the Salesperson:

265 out of 278 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

269 out of 277 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

264 out of 279 gave 5 stars

Q: Condition of the work area after job completion:

287 out of 317 gave 5 stars

Q: How likely would you be to use our company again?

297 out of 318 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

296 out of 316 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

40 out of 40 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

37 out of 40 gave 5 stars

Q: Overall experience with the Service Technician:

35 out of 39 gave 5 stars

Q: Please rate your overall experience with our company:

294 out of 316 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Greenville, SC on Verified Purchase
"Very good!"
100% rating 100 from Easley, SC on Verified Purchase
"Was pleased! "
100% rating 100 from Greenville, SC on Verified Purchase
"Every step of the process was thoroughly explained and completed well and on time. The entire team was professional and kind. I expected that from a salesperson, but even the installation and maintenance team was exceptional!"
100% rating 100 from Liberty, SC on Verified Purchase
"Loved the Macadamia nut cookies. Appreciate the quick response when we had a problem. Salespeople and installers are very down-to-earth and kind."
100% rating 100 from Pickens, SC on Verified Purchase
"Clint was an outstanding person to deal with, responsive and informative for every step from site visit, pricing, and final installation of the new unit. "
100% rating 100 from Easley, SC on Verified Purchase
"The entire crew, from the technicians to the comfort consultant, was concerned about the safety and comfort of my 96-year-old mother. My family is deeply grateful."
100% rating 100 from Liberty, SC on Verified Purchase
"We were completely satisfied with the service and installation, and also appreciated being able to save money on the unit with the scratch dent discount and promotional discount. "
100% rating 100 from Piedmont, SC on Verified Purchase
"My contact Courtney was amazing!! "
100% rating 100 from Easley, SC on Verified Purchase
"I am very pleased with the installation experience with your company. The sales professional, Shannon, was well prepared, friendly, and courteous, and made sure that I was well informed about my options, all the service and warranty details. He was also present at every stage of the installation process to ensure that the job was completed on schedule and correctly. I was also very impressed with the installation team. They were also friendly, courteous, and did an awesome job on the install. I have no complaints at all with the process. "
100% rating 100 from Belton, SC on Verified Purchase
"Consistent, trustworthy, easy to relate to. The price was good. Service was good. Equipment is superior! This installation was the best I could imagine."
(142 Remaining)