Customer Reviews for Complete Heat & Air

Complete Heat & Air

4.9

275 reviews since May, 2023

(864) 859-8339 · completeheatandair.com/
Easley, SC 29640

Consumer Review Summary

275 reviews since May, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Complete Heat & Air. Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

260 out of 272 gave 5 stars

Q: Timeliness in responding to your needs:

255 out of 272 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

228 out of 234 gave 5 stars

Q: Communication and follow-up from the Salesperson:

222 out of 234 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

226 out of 233 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

222 out of 235 gave 5 stars

Q: Condition of the work area after job completion:

247 out of 273 gave 5 stars

Q: How likely would you be to use our company again?

254 out of 274 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

252 out of 272 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

40 out of 40 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

37 out of 40 gave 5 stars

Q: Overall experience with the Service Technician:

35 out of 39 gave 5 stars

Q: Please rate your overall experience with our company:

253 out of 273 gave 5 stars

	100% rating 100 by J.A. from Simpsonville, SC on 09/25/25 Verified Purchase "We have been very happy with our CHA maintenance plans for 5 years. We just installed a completely new system, and the experience from sales to installation and inspection went smoothly. The new system is much better than the old one and Clint helped us choose the best system for our needs . . . and then helped make it affordable with discounts and rebates. Michael and Damien, our installers, were courteous and professional. They installed the units in 6 hours and answered all of our questions. We couldn't ask for better service all around and have been making referrals to neighbors. Thank you all!"
	100% rating 100 by L.L. from Easley, SC on 09/22/25 Verified Purchase "Thank you for all your guidance and help with this investment in my home. "
	100% rating 100 by A.J. from Pickens, SC on 08/13/25 Verified Purchase "Friendly, professional and went above and beyond to make sure we were as comfortable as possible during installation."
	100% rating 100 by N.M. from Easley, SC on 08/07/25 Verified Purchase "The entire experience was pleasant, and we never felt that anyone was trying to make sure we got something we did not need."
	100% rating 100 by N.W. from Anderson, SC on 07/15/25 Verified Purchase "Corbin loaned us two window units to use until they could install our new unit. The installers were great in spite of the 100-plus degree heat in the attic. Extremely happy with the new unit. "
	100% rating 100 by L.S. from Greer, SC on 07/15/25 Verified Purchase "Great customer service! "
	100% rating 100 by a company from Easley, SC on 06/18/25 Verified Purchase "I have been a customer since the company began. I have never had an unsatisfactory experience. "
	100% rating 100 by S.G. from Easley, SC on 06/16/25 Verified Purchase "The installation guys did a nice, tight job, very nice. Courtney was really on it, covered everything from finance, warranty, and sizing up unit needs. Sold us what we were looking for, nothing more. She made the sale. Very Pleased with our purchase."
	100% rating 100 by V.C. from Easley, SC on 06/13/25 Verified Purchase "Thankful for the quick and personal attention to our needs. Made it easier to invest in going with a gas system over replacing the electric system that unexpectedly went out. Have met our requests and responded when we had an issue with a duct... follow up experience with Courtney in a few days - great representative of Complete... and the owner has been a long-time colleague and friend that has always been top on my list when any issue."
	100% rating 100 by T.D. from Easley, SC on 06/04/25 Verified Purchase "Outstanding experience from beginning to end! The salesperson and the installation team were very professional and courteous. "

(127 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS